InTown Suites Extended Stay Carrollton TX - Westgrove Drive

Hotels
7.1 (16 reviews)
2661 Westgrove Drive , Carrollton , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Laundry
Facilities for disabled guests
Private parking
See all facilities

Review Highlights

Pros:
Haven’t stayed there yet
Cons:
Room was infested with bugs.
Front office manager was rude and disrespectful.
Manager argued about the bedbugs.

Categories

Cleanliness
3.24
Room was infested with bugs.
Service
8.72
Standard quality for this hotel tier.
Location
8.76
Standard quality for this hotel tier.
Room Quality
3.2
Room was infested with bugs.
Amenities
8.74
Standard quality for this hotel tier.
Value for Money
8.7
Standard quality for this hotel tier.
Food and Beverage
8.75
Standard quality for this hotel tier.
Overall Experience
6.72
Negative experience due to bugs and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:50

Property Description

Convenient Location
InTown Suites Extended Stay Carrollton TX - Westgrove Drive is ideally situated just 16 km from Preston Center, offering easy access to nearby attractions like Historic Downtown Plano and Highland Park Village.

Comfortable Amenities
Each room at our 2-star hotel is thoughtfully equipped with air conditioning, a desk, a flat-screen TV, and a private bathroom. Guests can also enjoy the convenience of having a fridge, bed linen, and towels provided during their stay.

Nearby Attractions
Explore the area with ease, as Southern Methodist University and Meadows Museum are within a short distance from the hotel. Plus, Dallas Love Field Airport is conveniently located just 20 km away.

Ready to experience comfort and convenience in Carrollton? Book your stay at InTown Suites Extended Stay Carrollton TX - Westgrove Drive today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.1
Based on 16 reviews
Cleanliness: 3.24
Service: 8.72
Location: 8.76
Room Quality: 3.2
Amenities: 8.74
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 6.72
J
JESSICA • solo_traveller • us
8
Pros:

They did not offer a breakfast. Location was great

Cons:

The only thing I would mention, not really even complain about, but when I checked in, I was told that the room was cleaned 2 times each week. I was there 3 weeks and it was never cleaned once.

2026-03-02 • via Nuitee
Z
Zanquisha • couple • us
10
2026-01-19 • via Nuitee
P
Patricia • couple • sv
7
Regular
Pros:

La ubicación

Cons:

La limpieza podría ser mejor, el lugar no huele bien, nunca hicieron la limpieza en los 10 días que estuve ahí los colchones ya necesitan cambio y las alfombras también

2026-01-06 • via Nuitee
A
Anderson • solo_traveller • us
10
2025-10-29 • via Nuitee
J
Jerryl
10
Pros:

Haven’t stayed there yet

2025-09-21 • via Nuitee
J
Jefferson
2
Pros:

Room was infested with bugs. Front office manager was rude and disrespectful.

2025-09-09 • via Nuitee
M
Merrill • solo_traveller • us
1
2025-08-19 • via Nuitee
K
Kaylene
2
Pros:

Manager argued about the bedbugs.

2025-08-17 • via Nuitee
M
Mercer • solo traveller • us
5
Passable
2025-06-26 • via Nuitee
A
Alethia • review category business travellers • us
8
This is a nice InTown Suites. The office staff are nice and there are no problems.
Pros:

It was really quiet and I felt safe.

2024-10-31 • via Nuitee
S
Schnell • family with young children • us
10
Exceptional
2024-10-24 • via Nuitee
D
Debony
2
Manger has issues
Pros:

The management is the worst. The property needs alot of updates. The GM, doesn't want certain humans at her property. If you just pay thrle 20 30 dollars more choose comfort cleaness and kindness, this isn't the place. Its the worst...

2024-06-20 • via Nuitee
R
robert • partner
2
Pros:

Just don't stay here !

2024-06-19 • via Nuitee
T
Tamir • review category business travellers • us
10
Exceptional
2022-12-10 • via Nuitee
L
Lance • review category business travellers • us
8
Very good
2022-12-08 • via Nuitee
K
Kourtney • review category business travellers • us
1
Bad
2022-10-08 • via Nuitee