Imogene Hotel

Hotels
8.6 (166 reviews)
740 Main St PO Box 848 , Ouray , us

Facilities

Sauna
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Stylish rooms
Great location
Cons:
Cleanliness issues
Noise disturbances
Limited amenity availability

Categories

Cleanliness
7.65
Some reviews indicated issues with cleanliness, specifically with dirty windows.
Service
9.15
Guests mentioned super friendly staff and seamless check-in experience.
Location
9.15
Multiple reviews praised the excellent location close to attractions.
Room Quality
8.65
Rooms were described as beautiful, stylish, and comfortable.
Amenities
8.65
Amenities like the rooftop bar were highly praised by guests.
Value for Money
8.15
Some guests felt it was not worth the price due to certain service limitations.
Food and Beverage
8.65
Food offerings, especially from the rooftop bar and Thai restaurant, were well received.
Overall Experience
8.75
Overall stay was enjoyable for many guests despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:46

Property Description

Welcome to Imogene Hotel, where luxury meets comfort in Ouray!

Luxurious Accommodation: Imogene Hotel offers air-conditioned rooms with free WiFi and private bathrooms, ensuring a comfortable stay for all guests.

Relaxation and Views: Guests can unwind in the sauna or admire the breathtaking mountain views, providing the perfect backdrop for a truly relaxing vacation.

Modern Amenities: Each room is equipped with a flat-screen TV and complimentary toiletries, catering to all your entertainment and comfort needs during your stay.

Experience the perfect blend of luxury and relaxation at Imogene Hotel - book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 166 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
G
Genevieve couple us
10
2025-12-31 via Nuitee
C
Chris solo_traveller gb
10
Amazing, the perfect stop in Ouray
Pros:

Superb location and the room was amazing, so stylish and the views (& the rooftop) are incredible . Can’t wait to come back

2025-11-01 via Nuitee
L
Lynell couple us
8
Pros:

Excellent location and room was very comfy, clean and nicely decorated.

2025-10-19 via Nuitee
C
Chris couple us
10
Would love to come back
Pros:

Loved the bar! Thai restaurant was amazing! Room was beautiful with great views

Cons:

Setup was awesome

2025-10-10 via Nuitee
P
Patrick
10
Pros:

Great place.

2025-10-10 via Nuitee
A
Amanda
10
Pros:

This hotel was so cute! Check-in/Check-out was super easy and hotel was very communicative via text. The room was clean and comfortable. We stayed in a room that was in an add-on to the historic building and loved that they left the original rock wall as part of the add-on.

2025-10-07 via Nuitee
M
Mary
10
Pros:

Lovely comfortable room, very clean, all amenities.

2025-10-07 via Nuitee
F
Fiona partner
4
Pros:

Check in was 3pm. Arrived at 3pm to find no one available to tell me wifi code. Had a panic as my phone does not work without wifi. A woman staying in hotel helped me and texted a message - a Carrie then called to say she hadn't had time to email (poor show) me and they can't text international numbers. So - with no wifi access how would I get codes? People from overseas should be contacted at least 2 days before. I then had to help 2 chaps the nite after with the same problem as I'd had
I would not stay at a hotel again with no reception
Room small but nice. View good.

Floor sticky - no housekeeping received - bins full. Hated shower - far too high - and I'm 5 ft 8.

No coffees machine / fridge. They have a coffee room - but no coffee pods - unless you take decaf. And water finished ...

Washed hair to go out for nice meal - hairdryer didn't work. Messaged via expedia appl - no reply - had to go out with wet/frizzy hair. Finally replied but never read it

No sleep - a dog nearby barked constantly - day & nite. Left at 4.30 am this morning as we couldn't sleep

Parking ok & bar nice - but nothing to do with hotel

Stairs up - 24 - but ok - unless case heavy

Would I stay here again - NO - not for what I payed


2025-10-03 via Nuitee
C
Cathy
8
Pros:

Nice bottom floor room, and an area to sit outside. Room clean, smaller than pictures, but accommodating. Beautiful setting with mountains, close to shops and eating. Only drawback restaurant above and noise until 10 pm. Not an issue, unless you’re an early to bed person. We left a suggestion with staff that the bed needs to. be replaced. Overall, nice stay in a beautiful setting.

2025-10-01 via Nuitee
A
Allison
4
Pros:

where to start.. went here for my birthday I don’t know why. first off the room was so tiny and stuffy, the fan and thermostat did nothing and did not work, regardless of the ‘instructions’

2025-10-01 via Nuitee
C
Christopher M partner
10
Pros:

We stayed in the Elizabeth room which was very cozy with a great view. Staff is super accommodating and friendly. We will be back!

2025-09-29 via Nuitee
J
Joseph
10
Pros:

Super friendly staff, great location.

2025-09-26 via Nuitee
B
Brian
10
Pros:

Great place.

2025-09-25 via Nuitee
M
Michelle partner
10
Pros:

We stayed in the Elizabeth room! It was so beautiful! The bed was comfortable. I will say around 4-5am there was some very loud noise above our room. But the whole place is pretty amazing!

2025-09-25 via Nuitee
B
Blain partner
4
Pros:

This is a room - our AC did not operate and took pages to explain in the welcome binder. It had a good view but the windows were dirty.

I would not stay here again. Stayed at a Hampton the night before and was better at half the price!

2025-09-17 via Nuitee
J
James family
10
Pros:

We enjoyed our stay at the Imogene Hotel.
It was within walking distance to everything in town.
Thai Chili on the rooftop was a great dining option when you don't want to leave the hotel.

2025-09-17 via Nuitee
B
Brett family
10
Pros:

Nice hotel room with a beautiful, large bathroom. The location was fantastic and parking was right outside our door. We loved the rooftop bar!!

2025-09-17 via Nuitee
J
Jace
4
Pros:

I wouldn’t stay here again. Overall I’d say this is a dishonest place. There was no heat in the room due to heat/AC being controlled by management outside the room, but a small, very loud portable space heater was available. There was no mention of this beforehand. The sauna and rooftop bar are only available certain times of year/week, which I didn’t realize from the website description. Also the welcome packet included two “gift cards” to the adjoining Thai restaurant that turned out to not actually have any value on them but did give a 10% discount. I could not reach anyone by phone or text. Sheets were soft and clean, the shower was hot, and check-in/out was easy. Definitely not worth the price overall

2025-09-16 via Nuitee
I
Ira partner
10
Pros:

Nice old building quiet very clean

2025-09-13 via Nuitee
J
Justin partner
10
Pros:

This was a really nice room. We were only there for a night but if you are looking for a hotel style property this is a really unique place to stay, rooftop bar, inside bar, fireplaces, etc. Make sure you pull the blinds when you get in otherwise the pizza place has direct view of you in the Elizabeth on the one side. The other side has high windows that you can leave open to see the gorgeous views of the mountains. 10/10 would stay there again.

2025-09-09 via Nuitee