Alpha Plaza Hotel & SPA

Hotels
8.4 (441 reviews)
Shahrisabz ko'chasi 38/3 , Tashkent , uz

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern rooms
Good location
Cons:
Issues with room amenities
Breakfast not sampled

Categories

Cleanliness
8.06
The room was clean, but some amenities were reported to be inadequate (e.g., shower issues).
Service
9.03
Staff were very polite, accommodating, and handled issues with professionalism.
Location
8.57
Convenient location near public transport and attractions.
Room Quality
8.52
Rooms were modern and comfortable, aligning with expectations.
Amenities
8.05
Breakfast and facilities not utilized, but issues with room equipment noted.
Value for Money
8.51
Quality of stay suggests good value for the price.
Food and Beverage
8.06
Breakfast quality could be improved as it was not sampled.
Overall Experience
8.43
Despite minor issues, the overall stay was very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:35

Property Description

Luxurious Accommodation
Alpha Plaza Hotel & SPA in Tashkent offers a serene retreat with a garden, restaurant, bar, and complimentary WiFi. Guests can enjoy the convenience of room service and a barbecue facility.

Delicious Dining Options
Start your day right with a buffet, continental, or American breakfast served each morning. Indulge in a variety of culinary delights without leaving the comfort of the hotel.

Exceptional Service
The multilingual staff at the 24-hour front desk are fluent in English and Russian, ensuring seamless communication for all guests. Count on their local expertise to enhance your stay in the area.

Experience luxury, convenience, and top-notch service at Alpha Plaza Hotel & SPA. Book now for an unforgettable stay.

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 441 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.43
M
Marat couple kz
10
2026-02-14 via Nuitee
Надежда couple kz
9
Pros:

В отеле все прекрасно, особенно хочу отметить массаж - это был один из лучших массажей в моей жизни!

Cons:

Завтрак скудноват, в ресторане прохладно.

2026-02-14 via Nuitee
A
Aysultan couple uz
10
2026-02-13 via Nuitee
D
Daler extended_group uz
10
Pros:

Хороший отель.

2026-02-11 via Nuitee
Асенов extended_group kz
9
2026-02-10 via Nuitee
O
Omar extended_group id
9
Excellent hotel with great massage!!
Pros:

Excellent location, a fantastic spa, warm and hospitable staff, and a good breakfast. Highly recommended!

2026-02-10 via Nuitee
B
brightsky solo_traveller uz
8
Pros:

Хорошо.

2026-02-09 via Nuitee
N
Natalia solo_traveller ru
7
2026-01-31 via Nuitee
Y
YORKIN couple us
1
Cons:

I had a confirmed reservation and arrived late at night, exhausted after travel. Upon arrival, the hotel staff refused to let me check in because I was traveling with my partner and they demanded a marriage certificate.

This requirement was never mentioned during booking, not stated in the hotel rules, and was communicated only after I arrived at the property. As a result, I was left sitting in the lobby for 30–40 minutes late at night, under stress, urgently trying to find another hotel.

Regardless of local customs or internal policies, such rules must be clearly disclosed before accepting reservations, especially for international guests. Denying accommodation at night based on an undisclosed condition is unacceptable and extremely unprofessional.

Very disappointing experience. I do not recommend this hotel to travelers, especially those arriving late or traveling as a couple.

2026-01-29 via Nuitee
S
Sergey solo_traveller uz
7
Если бы не плохо работающий душ - все было бы отлично.
Pros:

Расположение хорошее, номер чистый. Окна во двор, было тихо.

Cons:

Самая главная претензия - плохо работающий душ. За день не починили, хотя пообещали. Очень испортили этим отличное впечатление.

2026-01-27 via Nuitee
D
David couple kz
10
2026-01-21 via Nuitee
C
Carolyn couple us
10
Comfortable, quiet and close the to city center! Very friendly and communicative staff!
Pros:

Comfortable, quiet and close the to city center! Very friendly and communicative staff! We stayed there twice!😊

Cons:

Nothing!

2026-01-19 via Nuitee
T
Tetsuo family_with_children jp
10
大変満足。
Pros:

ロケーション、清潔さ、特に水回り。

Cons:

なし。強いて言えば道からの侵入導線。

2026-01-19 via Nuitee
C
Carolyn couple us
10
Quiet, cozy and comfortable. Friendly, communicative staff. Located near the city center.
Pros:

Quiet, cozy and comfortable. Friendly, communicative staff. Located near the city center. We loved stayed here and will do it again!😊

Cons:

Nothing!

2026-01-19 via Nuitee
O
OLEG couple ru
9
Pros:

Нам было очень комфортно во всех отношениях. Особенно мне понравилось наличие внутреннего дворика с топчаном, было приятно побыть в тишине и на свежем воздухе. Большая благодарность за завтраки - на любой вкус и аппетит. Свежие и вкусные фрукты и ягоды, горячие блюда, выпечка. Спасибо вежливому и отзывчивому персоналу.

2026-01-19 via Nuitee
Q
Qingjun solo_traveller cn
10
超预期的一次住宿体验。
Pros:

房间宽敞,有办公桌椅,待客沙发,超出预期。

Cons:

房间紧张,没有能续住。

2026-01-19 via Nuitee
I
Irina family_with_children gb
9
2026-01-19 via Nuitee
V
Vadim solo_traveller fr
10
Pros:

Всё прекрасно! Соотношение цена/качество/ расположение на высшем уровне.
Для деловых поездок прекрасный отель.
СПА , массаж перед сном - просто прекрасно снимает усталость перелётов и работы.

Cons:

Забыли положить полотенца в номер .
Но быстро исправилась.

2026-01-17 via Nuitee
M
Mayrink family_with_children de
3
2026-01-17 via Nuitee
G
Gihyeon couple kr
10
2026-01-12 via Nuitee