Canary Ha Noi Hotel

Hotels
7.5 (30 reviews)
No. 15, Alley 19, Lieu Giai, Ba Dinh District , Hanoi , vn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable room
Cons:
Bathroom needs renovation
Facilities could be better

Categories

Cleanliness
6.71
La salle de bain aurait besoin d’être rénovée.
Service
8.18
Le personnel était au top! Très serviable et aimable.
Location
8.22
Vị trí trung tâm, thuận tiện di chuyển.
Room Quality
7.67
La chambre très confortable.
Amenities
7.2
Tiện nghi ổn.
Value for Money
7.66
Il était raisonnablement priced.
Food and Beverage
7.21
Standard quality for this hotel tier.
Overall Experience
7.18
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:55

Property Description

Convenient Location
Canary Ha Noi Hotel, located in Hanoi just 1.8 km from Vincom Center Nguyen Chi Thanh, offers a peaceful retreat with easy access to key attractions and the airport.

Modern Amenities
Experience comfort in every room with air conditioning, flat-screen TV, safety deposit box, and free WiFi. Some rooms even boast scenic city views and a convenient kettle for your enjoyment.

Personalized Service
From a 24-hour front desk to concierge assistance and tour bookings, our dedicated staff ensures your needs are met promptly and efficiently.

Book your stay at Canary Ha Noi Hotel now for a memorable and hassle-free experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for VND 100,000 per person per night when using an existing bed.
    People 12 years old and over stay for VND 200,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 30 reviews
Cleanliness: 6.71
Service: 8.18
Location: 8.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 7.66
Food and Beverage: 7.21
Overall Experience: 7.18
B
Bích Loan couple vn
10
Thú vị
Pros:

Sạch sẽ, đủ tiện nghi, vị trí thuận tiện đi chuyển

Cons:

Ko có ăn sáng

2026-04-12 via Nuitee
M
Marianna solo_traveller ru
5
Pros:

Location, right next to a big shopping centre. Lot's of coffeeshops around. The staff were polite.

Cons:

This is probably the worst hotel I stayed at during my one and a half months in Vietnam. I changed around seven places during that time, and I was really surprised by how dirty the room was and how old and worn out it felt—it clearly hasn’t been renovated in a long time.
There was someone else’s hair in the bathroom, and there was unflushed toilet paper in the toilet when I checked in. The room did have a window, but it was completely dark—it faced a blank wall and was covered with bars, so no light came through at all.
Luckily, I only stayed there for one night, which was all I needed, and that was fine. But overall, I definitely wouldn’t recommend staying here.

2026-03-31 via Nuitee
L
Lợi couple vn
10
2026-03-28 via Nuitee
D
Dang solo_traveller vn
10
Pros:

Nhân viên dễ thương, nhiệt tình hỗ trợ. Xung quanh nhiều hàng quán thuận tiện cho việc ăn uống mua sắm

2026-03-22 via Nuitee
B
Bahar couple il
7
2026-03-21 via Nuitee
A
Agatha couple id
8
2026-03-17 via Nuitee
Y
Yevhen couple ua
10
2026-03-08 via Nuitee
R
Rendel Anne couple th
9
They did not honor our booking made in Booking.com
Pros:

the staff is kind

Cons:

The staff were kind, but they denied our booking made through Booking.com. I showed them my booking confirmation, yet they said it was not in their records. They claimed the booking was for another branch of Canary Hanoi Hotel, but when I searched, there was no other branch with that name.

The photos on my booking matched their hotel perfectly, but they still refused to honor the reservation. Instead, they offered us vacant rooms at a higher cost or told us to find another hotel.

We were already exhausted from traveling, so we had no real choice but to take their rooms just to get some rest. This experience felt like a total scam.

2026-01-30 via Nuitee
T
Tuân extended_group vn
10
2025-12-28 via Nuitee
B
Bá phượng couple vn
8
Pros:

Riêng tư

Cons:

Tiện nghi ổn

2025-12-28 via Nuitee
K
Kittithat couple th
8
2025-12-21 via Nuitee
C
Christian family_with_children us
7
Nice stay
Pros:

Found a room here at short notice after our previous booking cancelled on us at the last minute. It was convenient and reasonably priced

Cons:

No real complaints

2025-12-09 via Nuitee
S
Sylvie extended_group fr
8
Hôtel bien équipé et propre avec un personnel exceptionnel!
Pros:

Le personnel était au top! Très serviable et aimable. La chambre très confortable. Un hôtel au calme de la rue.
Il faut un moyen de transport pour se rendre au centre ville mais pour nous ce n’était pas un problème.

Cons:

La salle de bain aurait besoin d’être rénovée. Mais ça n’a en rien gêné notre séjour.

2025-11-18 via Nuitee
M
Minh couple vn
6
2025-10-24 via Nuitee
B
Bích Loan family_with_children vn
10
Pros:

Vị trí trung tâm, thuận tiện di chuyển, gần nơi tôi hội họp, gần vinmart

2025-10-23 via Nuitee
T
toàn couple vn
6
2025-10-10 via Nuitee
C
Candelario solo traveller ph
10
I had a wonderful stay in Canary Hotel in Hanoi. The staff were incredibly accommodating, always ready to assist with a
Pros:

I had a wonderful stay in Canary Hotel in Hanoi. The staff were incredibly accommodating, always ready to assist with a warm and friendly attitude. The rooms were spotless, well-maintained, and provided a comfortable environment throughout my stay. I highly recommend this hotel for anyone visiting Hanoi and looking for excellent service and clean accommodations.

2025-05-21 via Nuitee
S
Stivi solo traveller vn
5
Passable
Pros:

No breakfast - but decent coffee shop down the road and a few night eateries

Cons:

no coffee or tea in the room. Only central light switch for room - so you stumble to bed in the dark. Some reception staff have very poor english

2025-05-17 via Nuitee
Y
Yonghui with friends cn
9
Good
Pros:

The Staff in reception counter are all nice and helpful,location is close to the Korean mall , room was clean.

2025-05-05 via Nuitee
K
Karen family with young children za
3
Disappointing
2025-02-10 via Nuitee