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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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BBQ facilities
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Fax/photocopying
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Tour desk
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Horse riding
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Children's playground
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Dry cleaning
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Skiing
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Games room
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Currency exchange
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Kid meals
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Kids' outdoor play equipment
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Outdoor fireplace
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Live music/performance
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Picturesque Views
Modern Amenities and Services
Discover a tranquil retreat at Naturkoy Sapanca, offering elegantly appointed rooms with stunning pool views and a range of amenities including a restaurant serving delectable cuisines. Enjoy the convenience of air conditioning, flat-screen TV, minibar, and more in every room. Indulge in activities like skiing and unwind at the children's playground. With multilingual staff and services like babysitting and currency exchange, your comfort is our priority.
Scenic Garden and Recreation
Experience the beauty of nature at our garden oasis and terrace, perfect for relaxation. Take advantage of free private parking, shared lounge, and concierge service for a seamless stay. Whether you seek adventure or tranquility, Naturkoy Sapanca promises an unforgettable getaway.
Book your stay at Naturkoy Sapanca for a memorable escape in Sakarya.
A deposit may be required at the property.
Location
Guest Reviews
مجمع ممتاز فيه تنوع جميل واطلالات رائعه والفطور جميل
الشراشف قصيره والمخدات على السرير 2 فقط وصغيره وليست مريحه
Nordan ( Manager of housekeeping )
Breakfast
Staff of breakfast
I found web of spiders on the face towel in the bathroom extended from the mirror till the handle of the towel.. The person speaking Arabic is speaking inappropriately and very very bad in response which told me it’s normal.
IS IT NORMAL TO STAY WITH SPIDERS ON THE FACE TOWEL AND ABOVE MY BED AND EVERYWHERE IN THE SUIT????
I can’t imagine that I faced that situation and also with my children.
The person speaks Arabic came to the room with person to clean the ceiling with BROOM.. (that’s what they call cleaning)
In the evening when I disagree about the family suit which is still found spiders after cleaning, another man put me in the room with no AC in the bedroom and smaller than the family suit..
If NORDAN found in the day of arrival, I don’t think that there is any problem with me.. she is very helpful and cleaned every cm in the suit..And apologized to me for everything.. Special thanks to her.
الطبيعة
محاولة تغيير الاتفاق في الافطار
Location and near game park
Not very clean and there is alot of insects inside the room and outside they don't clean.
It does jot worth more than 2 stars. I booked for 3 nights but did only 2 nights because my family couldn't stand the amount of insects in and outside the room.
It is in a good natural location easy to reach
Poor maintainance, very dirty, not any professional staff
مو حلو كتير وملل وكئيب جدا وغالي جدا علفاضي
كلشي ما عجبني غالي علفاضي
الطبيعة
المكان يفتقر إلى النظافة
جميع المرافق غير نظيفة و الكوخ غير منظف
و الإضاءة غير جيدة
و كذلك عند الحجز كان الطلب كوخ مع مسبح و لكن عند استلام الكوخ كان بدون مسبح
I liked the Nature, the rooms, and the food
Especially breakfast was very good
The fire place in the room was very good and give us warm feeling.
Some of the staff need to be more friendly and welcoming, there are some of them friendly and very nice, and another little some are the opposite, they let you feel you are not welcomed, I don’t know why?! I don’t like to mention names.
I hope next time we don’t feel the same isA, cause we love this place very much and this was our second visit.
I also didn’t like the dinner prices, it’s above average.
I liked location and quietness
the restaurant close early in the evening.
The nature of the place is great.
The rooms are nice.
The restaurant breakfast was great.
The toilet and shower needed some maintenance and better cleaning.
As this hotel is in the middle of nature, do expect some frogs and insects to roam around. To be honest, we only found 1 little bug in the shower. Other than that, the room was clean.
Breakfast, facilities
Although I requested accommodation for 2 adults and 2 children and payed in advance I was asked to pay 200 usd more for the children!!!
Very quiet and peaceful place surrounded by nature. Great breakfast. And excellent staff on all levels starting from the welcoming manager who speaks good Arabic and all the other staff in the restaurant and others in the hotel. They made our stay unique and unforgettable.
Nothing actually all was great. Restaurant close at 8:30 or 8:00 that was a bit early for us. If it can be closed or at least add room service only till 10:00 it will be a plus. But even if it doesn't change, I will stay again there as I was extremely happy with everything.
The location is great. Quality and quantity of breakfast was good. Very few staff members gave service with a smile.
Cleanliness was poor. The doors locks we jammed. Information on wifi was missing, we had to go around looking for someone to ask about it. Few staff members were not accommodating at all.
Location
Nothing
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