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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Wheelchair accessible
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Kid meals
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Scuba diving on site
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Snorkeling on site
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Internet access
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Housekeeping on request
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Fishing nearby
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Swimming nearby
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Beach club nearby (surcharge)
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Beach toys
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Beachfront Paradise
Luxurious Rooms with Spectacular Views
Experience comfort and style in our air-conditioned rooms with flat-screen TVs, private bathrooms, and balconies offering stunning mountain or city views. Enjoy the convenience of room service and a minibar during your stay at UM-PQ hotel Phú Quốc.
Culinary Delights and Tranquil Ambiance
Indulge in delicious Vietnamese cuisine at our on-site restaurant, with options for vegetarian and vegan guests. Unwind on the sun terrace or explore the beachfront just steps away, promising a truly relaxing getaway.
Concierge Service and Convenient Location
With a dedicated concierge service, 24-hour front desk, and currency exchange, we ensure a seamless stay for all guests. Explore nearby attractions like Vinpearl Land Phu Quoc and Corona Casino, with the convenience of a paid airport shuttle for easy travel arrangements.
Book your beachfront escape at UM-PQ hotel Phú Quốc now!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
No parking available.
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Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 11 years old stay for VND 120,000 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Đẹp, sạch sẽ, thoải mái.
地理位置離機場很近很近，但沒有免費機場接送，睡一覺這個價格很合理，飯店員工從晚到早只看到一位，服務很親切，會幫忙叫車到機場，房間好大，海景很漂亮。
感覺還有一點點整修中，住房率比較低，人煙稀少。
They have solution about everything
I like everything
Comfy bed, clean room, good price quality. The manager was attentive as we had a misunderstanding regarding the shuttle service (it is not necessarily included with your booking) and they resolved it very amicably.
Room are spacious and location is quiet. Staff is helpful. We requested our check-in time at night and they were very cooperative.
Breakfast can be bit a elaborative in choices for vegetarians too.
What I liked about the hotel was staff. The staff were very friendly and they helped me to book tours and travel in the city.
The bed sheet wasn't clean enough, and the first day towels weren't clean, but other days, they were clean
Most of the staff were very helpful. The pool was a decent size. My bedroom and bathroom were also a decent size and my large window and long balcony had seaviews including sunsets. The nearby Sunset Hill Restaurant is set in large and beautiful surroundings including plants and flowers, fish and a waterfall of sorts. There is a supermarket even closer and also a market within walking distance. I walked to and along the beach most days. Overall, for 3 weeks, over Christmas & New Year, I found the hotel very good value for money.
The hotel would be somewhat remote for those without transport who are not happy to walk or use taxis. Similarly, with the exception of eg the restaurant and supermarket mentioned below, there's not too much nearby for those seeking modern (or Western standard?) food and drink outlets and the hotel restaurant only served breakfast. No "nice" beaches (without litter & debris) within walking distance apart from, maybe, at the Sunset Sanato Beach Club which can be accessed for a daily fee. Perhaps because it's hardly exposed to direct sunlight, the pool was rather colder than I'd hoped for.
Staff was not cool and every time when i ask something say no. Tv and some furniture was broken
The size of the room
That is was a 20 minutes walk to the beach , not a nice walk to get there. In the middle of no where.
Everything was good
I arrived at midnight, staff were there to check me in. air con works great, pool excellent for cooling down, my room was spacious , clean and had everything I needed. Staff are so accommodating and helpful.
Loved the location, as only 10m in taxi to night market and away from the busy traffic and noise.
The beach front room with balcony is a must.
The view
Shower and bidde leaking, lacking of cleanliness. It is said that you may have dinner - they run out of food. In the morning not enough food for everyone. Despite all staff was very helpful and tried their best
The hotel is new. The room was clean. There is a swimming pool. The staff is very friendly. We recommend this hotel.
The position is close enough to the airport.
The room has many cloth moth on the wall, and the breakfast is very disappointing and different than regional hotel, not recommended to order the breakfast in the beginning!
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