The Postcard Hotel

Hotels
8.7 (106 reviews)
O so 1, Khu Biet Thu Tuan Chau , Ha Long , vn

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Nice quiet place
Helpful staff
Good breakfast
Cons:
Dirty rooms
Limited nearby dining options
Loud disturbances

Categories

Cleanliness
8.2
Several reviews commented on dirty rooms and unclean bathrooms.
Service
9.7
Positive feedback on helpful staff and service experience.
Location
7.7
Multiple reviews indicated the hotel is far from restaurants and amenities.
Room Quality
8.7
Rooms were generally described as nice, but cleanliness issues noted.
Amenities
8.7
Amenities mentioned were decent, but some key services were lacking.
Value for Money
9.2
Overall a fair value, considering the quality and services provided.
Food and Beverage
8.2
Mixed reviews on food quality and availability at the hotel.
Overall Experience
9.2
Generally positive experience with notable pros outweighing cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:22

Property Description

Luxurious Accommodation
Experience a stay like no other at The Postcard Hotel in Ha Long. Our 3-star property offers comfortable rooms with a terrace, free parking, and a restaurant for your convenience.

Convenient Amenities
Enjoy a hassle-free stay with our 24-hour front desk, tour desk, airport transfers, room service, and complimentary WiFi. We strive to make your stay as comfortable and enjoyable as possible.

Prime Location
Located less than 1 km from Paradise Bay Beach, our hotel is close to popular attractions like Tuan Chau Beach, Bikini Island Beach, and Tuan Chau Harbour. With Cat Bi International Airport just 38 km away, your journey to relaxation begins as soon as you land.

Book your stay at The Postcard Hotel now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 106 reviews
Cleanliness: 8.2
Service: 9.7
Location: 7.7
Room Quality: 8.7
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 8.2
Overall Experience: 9.2
U
Ugo • extended_group • kh
7
Cons:

The location far from every restaurant or supermarket.
The breafast not tasty and the portion were too small

2026-01-20 • via Nuitee
D
Dung • couple • vn
10
2026-01-19 • via Nuitee
K
Krishanu • couple • in
10
Pros:

Stuff and location both are so good

2026-01-19 • via Nuitee
L
Laura • family_with_children • th
8
2025-12-23 • via Nuitee
M
Mathias • family_with_children • de
9
Geheimtipp für Afternoon Tea
Pros:

Das Hotel ist wirklich sehr schön eingerichtet mit einer einladenden Lobby und einem tollen Dachgarten. Das Personal war sehr nett und die Frühstücksoptionen haben uns gut geschmeckt. Besonders genossen haben wir den angebotenen Afternoon Tea, der für uns etwas unverständlich nicht beworben wurde.

Cons:

Das Hotel steht etwas verlassen in der Gegend und kann nicht auf den Blickfang anderer Hotels bauen, daher sollte vielleicht noch in die Außenanlage investiert werden. Der Strand ist fußläufig entfernt, aufgrund der Nebensaison (Anfang Dezember) war aber trotz der angenehmen Temperaturen kaum etwas auf der Insel los.

2025-12-13 • via Nuitee
K
Katinka • solo_traveller • de
8
Pros:

Nice quiet place, looks very British though

Cons:

On booking it says they have a restaurant open in the evening. That's not true. It’s closimg at 5pm. I went there hungry at 7pm... the next restaurant is 3km away along the road, not nice to walk in the dark.
Somebody woke me up shouting very loudly for half an hour at 5am. Couldn't sleep again afterwards...

2025-11-25 • via Nuitee
L
Laura • extended_group • de
6
Außen hui innen pfui mit Design Charakter
Pros:

Einrichtung und Design sind super schön gestaltet. Das Frühstück war ganz gut, große Portionen und im schönsten Bereich des Hotels.

Cons:

Unser Zimmer war leider sehr dreckig, die Bettwäsche war mit undefinierbaren Flecken übersät. Das Badezimmer wirkte so, als wäre es gar nicht gereinigt worden. Die Gegend war verlassen und leer.

2025-11-24 • via Nuitee
H
Hans-Ole • couple • dk
6
2025-11-23 • via Nuitee
D
Denisa • couple • cz
9
Pros:

Milý, vstřícný personál.

Cons:

Hotel již maličko pamatuje

2025-11-21 • via Nuitee
D
David • family_with_children • nl
9
Good
2025-11-18 • via Nuitee
M
Maureen • couple • be
7
OK verblijf
Pros:

Kamer meer dan oké, fietsen ter beschikking was een extra handigheid.

Cons:

Locatie gewijs was het heel erg rustig, er waren bijna geen gasten in het hotel wat de sfeer niet ten goede kwam. Hoewel alle faciliteiten er zijn, was de sfeer hierdoor wat vreemd. Eetgelegenheden waren wat ver, maar dat wisten we natuurlijk wel op voorhand.

2025-11-17 • via Nuitee
B
Bradee • couple • ca
10
2025-11-08 • via Nuitee
A
Antonio daniel • couple • es
10
Muy recomendable
Pros:

El personal es maravilloso. El desayuno muy rico . Las vistas geniales

Cons:

Todo ok

2025-11-05 • via Nuitee
S
Sasiadek • couple • pl
9
2025-11-04 • via Nuitee
A
Allan Stuart • couple • gb
10
2025-10-26 • via Nuitee
L
Louise • family_with_children • au
9
2025-08-29 • via Nuitee
S
syed Ramiz • family_with_children • in
8
2025-08-10 • via Nuitee
C
Caroline • family_with_children • fr
7
Pros:

La vue de chambre sur la baie d’HaLong, le roof top végétalisé avec sa vue, chambre grande et déco sympa, la literie est confortable.

Cons:

Les petits déjeuners ne sont bons, 1 choix à faire la veille entre 4 plats et une boisson et rien de plus.
Aucun service de boisson disponible ni de nourriture le midi ou soir. Sachant qu’il n’y a pas de restau à proximité, que les snacks du port de sont pas qualitatifs et que l’île ressemble vraiment à une ville fantôme, je conseille plutôt d’y arriver le matin même pour les croisières dans la baie….

2025-08-02 • via Nuitee
C
Carla • family_with_children • au
8
Good family stopover option before Ha Long Bay cruise
Pros:

Gorgeous top floor restaurant and helpful staff. Very cute hotel with nice views and the family room was ideal for an overnight stay.

Cons:

Cash only policy made it awkward for payment. We had to be followed to an ATM to pay our bill in cash while rushing to check out for our Ha Long Bay cruise.

2025-07-29 • via Nuitee
A
Andreas • family_with_children • no
10
Pros:

Veldig sjarmerende hotell.
Flott spisesal på taket.

Cons:

Vi slet litt med kommunikasjon i resepsjonen.
De snakket ikke engelsk.
Vi skjønte ikke at det var restaurant på taket før siste dag. Vi fikk frokosten på rommet, av en eller annen grunn. Men hyggelige og velmenende betjening

2025-07-28 • via Nuitee