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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Room service
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BBQ facilities
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Ironing service
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Packed lunches
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Board games/puzzles
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Grocery deliveries
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Delivered food - securely covered
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Japanese garden
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Charming Accommodation in East London
Tranquil Garden and Free WiFi
THE THATCH HIDE offers a serene garden setting for guests to relax in, coupled with complimentary high-speed WiFi throughout the property.
Convenient Amenities and Services
Guests can enjoy the convenience of barbecue facilities, room service, and a 24-hour front desk, ensuring a comfortable and hassle-free stay.
Nearby Attractions and Accessibility
Located close to Nahoon Beach and East London Golf Club, with easy access to East London Museum and East London Airport, THE THATCH HIDE is the perfect base to explore the vibrant city of East London.
Book your stay at THE THATCH HIDE now for a delightful and memorable experience.
Location
Guest Reviews
The room was big and comfortable
Requires regular maintenance the toilet was leaking and there’s damp in bathroom
I like the view
The were too much noise in other room, couldn't sleep peacefully
The staff are great. Rooms are clean and comfortable. I enjoy my stay there every time
No breakfast no meals
thin walls and noisy occupants
I only loved the location and the reception lady was very nice.
1. Uncomfortable beds
2. The room (room 10) had mice 😭😭
3. The wifi didn't work in that room unless you were standing at the door
4. The shower was too small cold water and leaked outside the entire floor
5. The TV only has the cheapest dstv package available, not a smart TV
6. No AC, no electric blanket
7. The lighting of the room is as if you're in a mine.
8. The bar fridge is ridiculously old, tucked inside the cabinets, didn't even maintain the cold.
9. No ironing board, you had to improvise
I could go on forever
I loved the location it’s perfect, value for money. First room was great very beautiful. Second room for second day was not bad.
The WiFi was not working great on check out day , first room was not properly mopped on the floor they could work on that. The shower door does not cover the shower meaning the water leaks on floor creating a mess. They should work on that otherwise the place is beautiful.
Nothing
Hi, I just want to express how unhappy I am with the property I stayed at from 25–29 April. On Booking.com it clearly stated there are braai facilities, but there were none. I also mentioned beforehand that I have a one-year-old and was assured it’s child-friendly — it definitely isn’t. There’s no safe place for a child to play, only a parking area with cars constantly moving in and out.
It was also advertised as self-catering, but there was only a kettle and a very dirty microwave. This was extremely disappointing. I would not recommend this place to anyone.
The place wasn't properly cleaned when we arrived. Found someone else’s food in the microwave, and it was invested with flies. Had a few issues with the hot water upon arrival and couldn't connect to the wifi from the room. I had to walk to reception to be able to connect properly to the wifi, but it's unacceptable because I want to relax from my room and connect to the wifi. There were no weather issues that could've disrupted the connection. These are a few things that they would need to take a look at, please.
The coziness of the place, location and overall atmosphere. I lived it so much I've made it my go to place 😊
The fact that I didn't find anything not to like 😅
Location,friendly staff
An allocated room
The view from it was breathtaking
Nothing except for Wi-Fi
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