Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Garden
BBQ facilities
Laundry
See all facilities

Review Highlights

Pros:
Location
Comfort
Cons:
Cleanliness
Service
Room Quality

Categories

Cleanliness
4.73
Numerous comments on untidiness and health hazards.
Service
8.2
Mixed feedback; some found staff unhelpful, but others noted some helpfulness.
Location
9.24
Frequently praised location, being close to beach and amenities.
Room Quality
5.69
Issues with maintenance, comfort and accurate room descriptions.
Amenities
6.72
Lack of proper kitchen amenities and issues with wifi.
Value for Money
7.68
Some guests felt it offered good value despite various issues.
Food and Beverage
6.23
Complaints about inadequate supplies of kitchen utensils.
Overall Experience
6.7
General dissatisfaction with the stay, particularly regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:22

Property Description

Charming Accommodation in East London

Tranquil Garden and Free WiFi
THE THATCH HIDE offers a serene garden setting for guests to relax in, coupled with complimentary high-speed WiFi throughout the property.

Convenient Amenities and Services
Guests can enjoy the convenience of barbecue facilities, room service, and a 24-hour front desk, ensuring a comfortable and hassle-free stay.

Nearby Attractions and Accessibility
Located close to Nahoon Beach and East London Golf Club, with easy access to East London Museum and East London Airport, THE THATCH HIDE is the perfect base to explore the vibrant city of East London.

Book your stay at THE THATCH HIDE now for a delightful and memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.9
Based on 1543 reviews
Cleanliness: 4.73
Service: 8.2
Location: 9.24
Room Quality: 5.69
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 6.23
Overall Experience: 6.7
N
Nandelwa • couple • za
4
2026-07-18 • via Nuitee
M
Maria • solo_traveller • za
7
Okay
Pros:

Their willingness to move me to a different room when I was dissatisfied with the one I was allocated.

Cons:

Previous guests had smoked in the room. They should invest in smoke detectors

2026-07-18 • via Nuitee
T
Thandokazi • couple • za
6
Cons:

The issue of hot water on my first visit I had a cold shower and the same issue occurred even on my second visit

2026-07-18 • via Nuitee
V
Vukile • solo_traveller • za
7
Pros:

The cleanliness

Cons:

No Wi-Fi

2026-07-16 • via Nuitee
S
Simanye • couple • za
10
Pros:

Everything

Cons:

Blankets there must be more

2026-07-11 • via Nuitee
L
Lubelwana • family_with_children • za
6
2026-07-09 • via Nuitee
L
Lubelwana • family_with_children • za
6
2026-07-09 • via Nuitee
S
Simphiwe • family_with_children • za
1
not impressed at all
Pros:

nothing to like.....the room in the photos is totally different on the physical site... overall the room was not appetizing at all

Cons:

rooms the paint is peeling off

2026-07-07 • via Nuitee
A
Asandiswa • solo_traveller • za
9
Pros:

Everything was good

Cons:

Bathing with cold water in the morning

2026-07-04 • via Nuitee
O
Ongezwa • couple • za
6
2026-07-01 • via Nuitee
A
Asande • couple • za
7
2026-07-01 • via Nuitee
K
Kweyama • family_with_children • za
8
Pros:

Great location. The room was clean with supporting staff but the bed was not comfortable at all, it needs mattress topper.

2026-06-27 • via Nuitee
S
Skenjana • family_with_children • za
5
2026-06-20 • via Nuitee
S
Simanye • couple • za
9
Great
Pros:

The rooms were clean, WiFi, and privacy

Cons:

The height of the table please look into it

2026-06-17 • via Nuitee
P
Pila • solo_traveller • za
9
Excellent stay, value for money.
Pros:

Reasonable prices that are reflected online remained the same when I booked, no additional costs. The property is clean and secured.

Cons:

The parking space that is not considerate of guests leaving earlier, some guests block the way and do not wake up early to remove their cars.

2026-06-17 • via Nuitee
S
Simanye • couple • za
10
Refreshing
Pros:

The privacy and scenery was perfect fine for me.

Cons:

The shower door and the shower spilling water, the height of the mounted table compared to the chair makes it hard to work on a work trip

2026-06-17 • via Nuitee
N
Njilo • solo_traveller • za
7
Pros:

Cleanliness and of course the location

Cons:

Time arrangement, I was working late worried of being locked out, they need to be flexible on that. They water was closed

2026-06-16 • via Nuitee
D
Dyantyi • solo_traveller • za
8
2026-06-15 • via Nuitee
P
Philisa • couple • za
5
Okay
Pros:

Affordability and the sea view

Cons:

The water was cold in the shower

2026-06-14 • via Nuitee
A
Aphinda • family_with_children • za
4
It was okay.
Pros:

Standard sized room with one family room which were comfortable. Quiet and safe location.

Cons:

Firstly the water was cold and some of us had to boil the water to fill the bathtub inorder to take a bath.
Secondly the rooms were moldy as a result the paint was coming off the walls and the ceiling which makes it look untidy. The blankets were dirty and smelly and some on the linen was not clean, it had stains. Thirdly the staff on site did not wake up to our calling when needing assistance. Lastly the TV in room 14 was not working and the remotes in all 3 of our rooms were not working, the wifi did not work on any of our devices.

2026-06-14 • via Nuitee