Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
BBQ facilities
Ironing service
Packed lunches
Board games/puzzles
Grocery deliveries
Kid meals
Outdoor furniture
See all facilities

Review Highlights

Pros:
Location
Comfort
Cons:
Cleanliness
Service
Room Quality

Categories

Cleanliness
4.73
Numerous comments on untidiness and health hazards.
Service
8.2
Mixed feedback; some found staff unhelpful, but others noted some helpfulness.
Location
9.24
Frequently praised location, being close to beach and amenities.
Room Quality
5.69
Issues with maintenance, comfort and accurate room descriptions.
Amenities
6.72
Lack of proper kitchen amenities and issues with wifi.
Value for Money
7.68
Some guests felt it offered good value despite various issues.
Food and Beverage
6.23
Complaints about inadequate supplies of kitchen utensils.
Overall Experience
6.7
General dissatisfaction with the stay, particularly regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:22

Property Description

Charming Accommodation in East London

Tranquil Garden and Free WiFi
THE THATCH HIDE offers a serene garden setting for guests to relax in, coupled with complimentary high-speed WiFi throughout the property.

Convenient Amenities and Services
Guests can enjoy the convenience of barbecue facilities, room service, and a 24-hour front desk, ensuring a comfortable and hassle-free stay.

Nearby Attractions and Accessibility
Located close to Nahoon Beach and East London Golf Club, with easy access to East London Museum and East London Airport, THE THATCH HIDE is the perfect base to explore the vibrant city of East London.

Book your stay at THE THATCH HIDE now for a delightful and memorable experience.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.9
Based on 1430 reviews
Cleanliness: 4.73
Service: 8.2
Location: 9.24
Room Quality: 5.69
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 6.23
Overall Experience: 6.7
A
Allen • extended_group • za
1
2026-03-18 • via Nuitee
R
Ronel • couple • za
5
No nice
Pros:

NA

Cons:

NA

2026-03-17 • via Nuitee
C
Carla • solo_traveller • za
3
Pros:

The area it was situated in close to the sea

Cons:

The fact that we were told we will get a sea view im the booking and we didn't, the rooms was also not cleaned properly and the towels smelled bad

2026-03-15 • via Nuitee
M
Maqwara • couple • za
9
2026-03-15 • via Nuitee
A
Asakhe • family_with_children • za
8
Pros:

Clean rooms and quite area

Cons:

I was hoping that they would have an iron in the bedroom, however that was no big deal.

2026-03-14 • via Nuitee
X
Xolile • couple • za
4
2026-03-13 • via Nuitee
R
Rantjie • couple • za
10
2026-03-10 • via Nuitee
L
Lerato • solo_traveller • za
1
Not great but the lady (staff) is nice
Pros:

The room has no window even the bathroom it seems like it’s still under construction or something but the room was terrible

Cons:

The room no window it was so stuffy and the shower was faulty

2026-03-06 • via Nuitee
T
TaLukhs • solo_traveller • za
8
Pros:

Everything

2026-03-06 • via Nuitee
L
Lubelwana • couple • za
7
2026-03-04 • via Nuitee
A
Andrea • family_with_children • za
7
2026-03-03 • via Nuitee
M
Mandilakhe • couple • za
9
Pros:

Very neat and clean

2026-03-02 • via Nuitee
E
Esihle • couple • za
4
Pros:

Only the view

Cons:

The WiFi was not working. In our room there was unpleasant smell. Spoons were not clean, the refrigerator I cleaned it by myself because I wanted to use it

2026-03-02 • via Nuitee
M
Mandilakhe • couple • za
9
Pros:

very friendly staff and very neat and clean rooms

2026-03-02 • via Nuitee
R
Reneoue • family_with_children • za
10
We had a beautiful stay with my family .I was worried bringing a 1 year old but they were nice to offer us a room with b
Pros:

Views.the place is nice inside out but especially outside like the views

Cons:

I liked everything.i am satisfied

2026-03-01 • via Nuitee
M
Mvambo • couple • za
10
2026-02-28 • via Nuitee
M
Mthethwa • solo_traveller • za
5
2026-02-27 • via Nuitee
M
Mpangeva • couple • za
8
Pros:

Safety and cleanliness

Cons:

Shower and bathroom too open

2026-02-27 • via Nuitee
N
Nosiyakudumisa • couple • za
10
2026-02-26 • via Nuitee
A
Asisipho • couple • za
8
2026-02-25 • via Nuitee