Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
BBQ facilities
Ironing service
Packed lunches
Board games/puzzles
Grocery deliveries
Kid meals
Outdoor furniture
See all facilities

Review Highlights

Pros:
Location
Comfort
Cons:
Cleanliness
Service
Room Quality

Categories

Cleanliness
4.73
Numerous comments on untidiness and health hazards.
Service
8.2
Mixed feedback; some found staff unhelpful, but others noted some helpfulness.
Location
9.24
Frequently praised location, being close to beach and amenities.
Room Quality
5.69
Issues with maintenance, comfort and accurate room descriptions.
Amenities
6.72
Lack of proper kitchen amenities and issues with wifi.
Value for Money
7.68
Some guests felt it offered good value despite various issues.
Food and Beverage
6.23
Complaints about inadequate supplies of kitchen utensils.
Overall Experience
6.7
General dissatisfaction with the stay, particularly regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:22

Property Description

Charming Accommodation in East London

Tranquil Garden and Free WiFi
THE THATCH HIDE offers a serene garden setting for guests to relax in, coupled with complimentary high-speed WiFi throughout the property.

Convenient Amenities and Services
Guests can enjoy the convenience of barbecue facilities, room service, and a 24-hour front desk, ensuring a comfortable and hassle-free stay.

Nearby Attractions and Accessibility
Located close to Nahoon Beach and East London Golf Club, with easy access to East London Museum and East London Airport, THE THATCH HIDE is the perfect base to explore the vibrant city of East London.

Book your stay at THE THATCH HIDE now for a delightful and memorable experience.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.9
Based on 1430 reviews
Cleanliness: 4.73
Service: 8.2
Location: 9.24
Room Quality: 5.69
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 6.23
Overall Experience: 6.7
M
M • solo_traveller • za
10
2026-02-13 • via Nuitee
L
Lubelwana • family_with_children • za
10
2026-02-13 • via Nuitee
L
Lee • solo_traveller • za
8
Would definitely stay again and recommend.
Pros:

Comfortable room, beautiful view, very private and I felt secure.

Cons:

I would have liked a welcome pack explaining there was a fridge in the cupboard!!! The shower hose stand was broken.

2026-02-12 • via Nuitee
C
Corne • family_with_children • za
10
2026-02-11 • via Nuitee
S
Siphumzo • solo_traveller • za
2
Cons:

room was of a very low standard

2026-02-11 • via Nuitee
J
Jabulani • family_with_children • za
8
Pros:

There were upgrades done on the facility

2026-02-10 • via Nuitee
L
Luviwe • couple • za
5
2026-02-08 • via Nuitee
A
Asivile • couple • za
10
2026-01-30 • via Nuitee
G
Gcobani • couple • za
8
2026-01-29 • via Nuitee
Y
Yonela • couple • za
2
To be moved to the back room
Pros:

They moved to the small room bcs they we renovating

Cons:

Everything

2026-01-27 • via Nuitee
T
Thobeka • couple • za
8
It met my expectation as the room was big and clean.
Pros:

The venue met my expectations except that there was no bath, but only a shower; everything else was good.

Cons:

Poor wifi

2026-01-27 • via Nuitee
A
Andile • solo_traveller • za
9
Pros:

Warm welcome and acknowledgement that I am a regular client

Cons:

Not at this stage

2026-01-24 • via Nuitee
O
Okuhle Mhasa • couple • za
8
2026-01-22 • via Nuitee
Z
Zureena • solo_traveller • za
8
Would definitely book again but hope not to struggle with gate.
Pros:

Comfortable, neat and tidy. Good view and charming helpfull staff.

Cons:

I struggled to open gate every time, coming in and leaving.

2026-01-20 • via Nuitee
S
Sinovuyo • couple • za
6
2026-01-20 • via Nuitee
S
Simi • solo_traveller • za
5
Okay
Pros:

I only liked where the place was located and how quiet it was

Cons:

The room was not the room I had booked, it didn’t look like anything in the pictures. The walls were moulded and place smelt like mould . the pillows were dirty and had holes. The towels had stains and the WiFi wasn’t working at all.

2026-01-20 • via Nuitee
D
Darin • solo_traveller • za
8
Apart from the communal kitchen, the rest is good, a little tired in areas needing freshening up.
Pros:

Upstairs room, fantastic view

Cons:

Communal kitchen is abysmal, filthy, disgusting.

2026-01-20 • via Nuitee
D
DARREN • couple • za
10
Pros:

The privacy

2026-01-20 • via Nuitee
Q
Qonda • couple • za
7
it was good
Pros:

It was good and comfortable

Cons:

nothing much

2026-01-20 • via Nuitee
K
Kululekani Donald • couple • za
5
Pros:

The place is in a very good location and close to the beach (Bonza Bay Beach), close to the mall, and resturants. The house is good on the outside and there is ample parking. The yard is clean and properly landscaped.

Cons:

The room was not properly maintained. The wall dividing the bedroom and bathroom had water damage, bubbling wall paint was peeling. The bathroom tile covering the drain pipe were falling off. The bathroom towels were stained and aged considerably.

2026-01-20 • via Nuitee