Riverside Tower

Hotels
9 (2717 reviews)
3455 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Great location
Cons:
Hard mattresses
Noise disturbance
Maintenance issues

Categories

Cleanliness
8.33
Many guests mentioned that the hotel was clean and well taken care of, but some also noted hard beds and noise issues affecting their comfort.
Service
9.3
Guests frequently highlighted friendly and helpful staff, although there were some unaddressed maintenance issues.
Location
9.84
Numerous reviews praised the hotel's convenient location, being close to attractions while still being quiet.
Room Quality
8.29
The rooms were generally reported as comfortable and well-equipped; however, comfort issues with beds were mentioned.
Amenities
8.82
The hotel offers useful amenities like a small kitchen area, but some guests complained about issues like no hot water and the vending machine not working.
Value for Money
9.28
Guests feel that the quality offered justifies the pricing, indicated by satisfaction with the overall stay.
Food and Beverage
8.83
Breakfast options were usually appreciated, although some noted the lack of on-site breakfast.
Overall Experience
9.3
Guests generally had a positive experience, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:28

Property Description

City Views and Indoor Pool
Enjoy stunning city views from your room at Riverside Tower and take a dip in the inviting indoor pool, perfect for relaxation after a day of exploring Pigeon Forge.

Family-Friendly Accommodation
With spacious family rooms, Riverside Tower is the ideal choice for a comfortable and convenient stay with your loved ones while visiting popular attractions like Dolly Parton’s Stampede and The Grand Majestic Theater.

Convenient Location and Helpful Staff
Situated just a short distance from Country Tonite Theatre and Dollywood, Riverside Tower offers easy access to the best of Pigeon Forge. Plus, our friendly staff is always ready to assist you with any information you may need during your stay.

Book your stay at Riverside Tower now and experience the perfect blend of comfort and convenience during your Pigeon Forge getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 2717 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
M
Mary P • couple • us
9
2026-08-29 • via Nuitee
M
Mike • solo_traveller • us
8
Pros:

.

Cons:

Pool

2026-08-27 • via Nuitee
L
Lisa • couple • us
10
We booked this hotel for Jeep invasion and it was perfect for that. Also because it was walking distance to the old mill
Pros:

Perfect location for jeep invasion and walking to the old mill for breakfast. We loved the parking garage. The staff was great!! The view from our balcony was perfect!! We have booked our room for next year’s Jeep invasion

Cons:

Nothing bad about it

2026-08-26 • via Nuitee
T
Tabitha • couple • us
10
We will be back! From the staff to the room to the location…it was all perfect!
Pros:

Perfect spot for when there’s an event like Jeep Invasion or Rod Run! Super clean and the bed was comfortable with plenty of pillows!! We’ve stayed a lot of places in the area and this is by far our favorite!

2026-08-25 • via Nuitee
A
Aaron • solo_traveller • us
9
2026-08-24 • via Nuitee
M
Mary • couple • us
10
Pros:

Great

2026-08-21 • via Nuitee
M
Melissa • extended_group • us
9
2026-08-18 • via Nuitee
S
sean • family_with_children • au
7
Good location. Staff are friendly but premises is a bit tired.
Pros:

Location

Cons:

Found rubbish behind the bed, a little run down.

2026-08-18 • via Nuitee
T
Teja • solo_traveller • us
10
2026-08-18 • via Nuitee
J
James • family_with_children • us
8
2026-08-18 • via Nuitee
C
Cindy • couple • us
10
We had a great time.
Pros:

The room spa.

2026-08-17 • via Nuitee
A
Avee • family_with_children • us
10
Pros:

access, hotel staff was friendly. breakfast discount at Reagans Pancake house

Cons:

the pillows where not good

2026-08-17 • via Nuitee
J
Jeff • family_with_children • us
9
Cons:

I wish they had breakfast at the hotel.

2026-08-17 • via Nuitee
G
Geraldine • couple • us
10
2026-08-16 • via Nuitee
A
Angela • family_with_children • us
10
2026-08-14 • via Nuitee
C
Carolyn • solo_traveller • us
10
Pros:

Location, clean and friendly staff.

Cons:

Nothing

2026-08-13 • via Nuitee
E
Evangeline • solo_traveller • us
10
Pros:

Don't judge a book by its cover!! The outside is not that pretty but when you get inside it so cute and smells so clean!! Our room was spacious very clean. Loved having floors instead of carpet. The huge jacuzzi tub was so nice fit me and my hubby perfectly. The location was great lots of things to walk to. There is even this delicious frozen custard place up from it and it was delicious and a nice treat. The hotel is easy to get to. The price is nice and the people were so nice. The housekeepers were so nice and kept it very clean and smelling nice. The little porch area was really nice. Also had a nice shower. Will definitely stay here again!!

Cons:

All was really great!!

2026-08-13 • via Nuitee
R
Richelle • family_with_children • us
6
Not awful but probably wouldn’t stay again.
Pros:

Location was nice. Looked clean. Staff was friendly.

Cons:

Outdated
Noisy
Uncomfortable beds
Shared balconies

2026-08-10 • via Nuitee
D
Dawn • extended_group • us
8
2026-08-10 • via Nuitee
G
George • extended_group • us
9
2026-08-07 • via Nuitee