Riverside Tower

Hotels
9 (2509 reviews)
3455 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Facilities for disabled guests
Private check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Great location
Cons:
Hard mattresses
Noise disturbance
Maintenance issues

Categories

Cleanliness
8.33
Many guests mentioned that the hotel was clean and well taken care of, but some also noted hard beds and noise issues affecting their comfort.
Service
9.3
Guests frequently highlighted friendly and helpful staff, although there were some unaddressed maintenance issues.
Location
9.84
Numerous reviews praised the hotel's convenient location, being close to attractions while still being quiet.
Room Quality
8.29
The rooms were generally reported as comfortable and well-equipped; however, comfort issues with beds were mentioned.
Amenities
8.82
The hotel offers useful amenities like a small kitchen area, but some guests complained about issues like no hot water and the vending machine not working.
Value for Money
9.28
Guests feel that the quality offered justifies the pricing, indicated by satisfaction with the overall stay.
Food and Beverage
8.83
Breakfast options were usually appreciated, although some noted the lack of on-site breakfast.
Overall Experience
9.3
Guests generally had a positive experience, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:28

Property Description

City Views and Indoor Pool
Enjoy stunning city views from your room at Riverside Tower and take a dip in the inviting indoor pool, perfect for relaxation after a day of exploring Pigeon Forge.

Family-Friendly Accommodation
With spacious family rooms, Riverside Tower is the ideal choice for a comfortable and convenient stay with your loved ones while visiting popular attractions like Dolly Parton’s Stampede and The Grand Majestic Theater.

Convenient Location and Helpful Staff
Situated just a short distance from Country Tonite Theatre and Dollywood, Riverside Tower offers easy access to the best of Pigeon Forge. Plus, our friendly staff is always ready to assist you with any information you may need during your stay.

Book your stay at Riverside Tower now and experience the perfect blend of comfort and convenience during your Pigeon Forge getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 2509 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
T
Tracy • family_with_children • us
10
2026-04-11 • via Nuitee
L
Lauren • family_with_children • us
10
One of the best stays my family has had
Pros:

The breakfast restaurant was across the street. It was really awesome. Amd everyone was so nice.

Cons:

Wish the pool was a smidge bigger but the the fact that it was heated was perfect

2026-04-11 • via Nuitee
K
Kristie • solo_traveller • us
8
Pros:

The view from the top floor is amazing

Cons:

The walls are thin.

2026-04-11 • via Nuitee
G
Gwen • solo_traveller • us
10
This is my favorite place to stay in Pigeon Forge
Pros:

It’s convenient and the staff is so nice and friendly. It is always clean and I love when I go to breakfast and come back my room has already been visited and fresh towels given

2026-04-11 • via Nuitee
B
Batten • extended_group • us
7
Pros:

Location , separate bedrooms and king size beds

Cons:

Need door closers doors slams

2026-04-10 • via Nuitee
A
Amanda • family_with_children • us
7
2026-04-10 • via Nuitee
B
Beverly • couple • us
10
2026-04-10 • via Nuitee
J
Janice • extended_group • us
10
Pros:

Very nice and friendly staff. Room was clean. Very spacious and a great view of the parkway and downtown!

2026-04-09 • via Nuitee
T
Terry • couple • us
10
Pros:

We had the best time. We actually spent a lot of our time in the room, resting. The bed was comfortable and we really enjoyed having a table and chairs. We sat around playing dice games. The spa tub was WONDERFUL!!. We would recommend the Riverside Tower every day!

Cons:

The fact that we forgot our swim suits and couldn't get in the pool.

2026-04-09 • via Nuitee
M
Miranda • family_with_children • us
8
2026-04-09 • via Nuitee
T
Thurlow • extended_group • us
10
Nice accommodations
Pros:

2 separate rooms, and the cleaning people were the best.

Cons:

Would have liked a door on both sides of the bathroom for privacy. The chairs aren't as comfortable because the sides hit your hips and no arms. The patio chairs were good.

2026-04-08 • via Nuitee
A
Akins • couple • us
9
Excellent stay. Will stay again here.
Pros:

Nice location

Cons:

Doors need to have a lock for small children at the top of the door.

2026-04-08 • via Nuitee
M
mike • couple • us
9
Pros:

Old mill

Cons:

Na

2026-04-07 • via Nuitee
S
Stephen • couple • us
10
Pros:

Everything no problems

Cons:

No complaints

2026-04-06 • via Nuitee
B
Bowen • couple • us
10
Amazing place and I'll will return again
Pros:

The place was amazing and the staff went the extra mile and I love they give you a coupon for the breakfast 🥞 it is amazing and it's was a very clean room as well I never give a 10 out of 10 but these hotel deserves it. The staff came to us and ask if we need anything at all and she was always so nice too us

Cons:

The only thing I didn't like it took the water forever to get hot 🔥

2026-04-06 • via Nuitee
H
Hermes • couple • us
10
Pros:

It was very clean

Cons:

Everything was great

2026-04-06 • via Nuitee
W
Wynn B Crooms • extended_group • us
10
Peaceful weekend
Pros:

I love the area. I love the hotel. I love the view the people there. What's nice? It was an excellent hotel.

Cons:

Na

2026-04-06 • via Nuitee
K
Kathy • couple • us
9
2026-04-05 • via Nuitee
S
Sarah • family_with_children • us
10
Pros:

Right on the strip

Cons:

The parking is tight

2026-04-05 • via Nuitee
J
Jennifer • couple • us
6
2026-04-05 • via Nuitee