L'ermitage - Franschhoek Chateau & Villas

Hotels
8.7 (1006 reviews)
Lambrechts Road , Franschhoek , za

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean and tidy property
Friendly and helpful staff
Beautiful views
Cons:
Room had a funny smell
Breakfast options were limited
Dinner was disappointing

Categories

Cleanliness
9.01
The villa we stayed in has luxurious finishes and was very clean.
Service
9.38
The staff were very friendly and helpful.
Location
9.52
Beautiful views, convenient location.
Room Quality
8.47
Big rooms but some issues with odd smells.
Amenities
8.8
Standard quality for this hotel tier, but missing some offerings like room service.
Value for Money
7.96
Very expensive and not value for money.
Food and Beverage
7.51
Dinner was disappointing and menu items were often not available.
Overall Experience
8.98
What a fantastic stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:06

Property Description

Luxurious Villas and Suites

Indulge in exclusive accommodation at L'ermitage - Franschhoek Chateau & Villas, set in the prestigious Franschhoek Estate. The elegant villas and suites offer air conditioning, satellite TV, and private balconies to enhance your stay.

Fine Dining and Relaxation

Savor a culinary journey at L'ermitage restaurant, where South African and European cuisine blend seamlessly. Unwind with room service options and refreshing drinks at the bar. After a day of exploration, rejuvenate with a swim in the outdoor pool and entrust your children to dedicated babysitters for a truly stress-free experience.

Activities and Services

Embark on horseback village tours, perfect your golf swing at the nearby course, or let the attentive staff arrange a rental car for your convenience. Whether seeking adventure or relaxation, L'ermitage caters to every guest's desires.

Experience luxury and tranquility at L'ermitage - Franschhoek Chateau & Villas. Book now for an unforgettable getaway.

Important information:

Please note that construction work is going on nearby from the two-bedroom villa and it may be affected by noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 1006 reviews
Cleanliness: 9.01
Service: 9.38
Location: 9.52
Room Quality: 8.47
Amenities: 8.8
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 8.98
C
Christoph couple ch
6
Jein
Pros:

Wohnung war funktional und grosszügig.

Cons:

Es gibt sicher viele schöne Wohnungen in der Anlage. Unsere hatte keine Aussicht, nur unschöne Gebäuderückwand. In Booking Beschreibung war Aussicht. Infrastruktur im Zimmer war zwar Ok, aber Stecker und Steckdosen z. T. nicht kompatibel - wohl schlechte Qualitätssicherung. Bei kurzfristiger Buchung über Booking gibt es einfach den 'Restposten'

2026-02-13 via Nuitee
J
Juliano family_with_children br
9
Muito agradável. O staff é muito gentil e prestativo. Somos gratos!
Pros:

Boa localização, staff muito gentil e prestativo, acomodações amplas e boa relação custo/benefício.

Cons:

O café da manhã não é uma prioridade para esta acomodação. Em razão do preço e do que era oferecido no buffet, preferimos conhecer um café na cidade, o que acabou se mostrando uma ótima decisão.

2026-02-12 via Nuitee
G
Georgie extended_group gb
9
2026-02-12 via Nuitee
S
Sibongile extended_group za
9
2026-02-12 via Nuitee
H
Helen extended_group se
8
2026-02-11 via Nuitee
M
Mercedes family_with_children uy
10
2026-02-10 via Nuitee
C
campsbayrich couple za
7
Nice property with large rooms, but slightly dated, and a little noisy in the morning.
Pros:

Very large rooms, and comfortable beds. Fantastic views from the restaurant area.

Cons:

There was a lot of noise from staff in the hotel from pretty early in the morning (around 7am). I found it relatively pricey, as it is getting a little dated and probably needs a refresh soon.

2026-02-10 via Nuitee
K
Kim solo_traveller au
6
A good base to discover Franschhoek and surrounds although there is about a 20 minute walk into town. Beautiful quiet lo
Pros:

Friendly staff, very helpful. Quiet location with beautiful views. Room large and spacious.

Cons:

Food in restaurant was below average. Our suite was in the main building and was a bit dated and needs some renovations (taps on basins in bathroom all loose). Couldn’t really use the bath as water was brownish - perhaps hot water system needs replacing!

2026-02-10 via Nuitee
C
Ciro family_with_children br
10
2026-02-09 via Nuitee
J
James extended_group za
7
2026-02-08 via Nuitee
A
Andrew couple gb
8
2026-01-30 via Nuitee
W
Walter extended_group br
7
Foi boa, mas não retornaria para o mesmo hotel.
Pros:

Local muito bonito e agradável. Equipe muito simpática e dedicada.

Cons:

O local em janeiro é sujeito a queimadas (incêndios), mas o hotel não está preparado para tanto, pois ficamos sem energia todas as noites, sem internet e sem agua quente. Os geradores do hotel não são suficientes.

2026-01-27 via Nuitee
L
Lynne couple za
8
We had a wonderful stay. Staff friendly.
Pros:

Beautiful location and view

Cons:

There is no service at the pool to order drinks

2026-01-25 via Nuitee
G
Gary couple za
9
2026-01-20 via Nuitee
R
Rebecca extended_group gb
9
A brilliant stay, great villas, great location and would recommend
Pros:

Loved the property - it was beautiful clean and comfortable. In a great location and staff couldn’t do enough to help.

Cons:

There was building work going on right outside our villa - I know it has to be done but was a bit inconvenient and felt like we could have been placed in a villa further away from it all because it wasn’t that busy while we were there!

2026-01-20 via Nuitee
N
Niamh family_with_children gb
10
Pros:

Beautiful apartments in the most wonderful setting. We stayed one night after doing the wine tram during the day and were able to enjoy both the swimming pool and the restaurant in the evening. We also had a lovely breakfast the following morning. The staff were all exceptionally friendly and accommodating, we had a truly fantastic stay.

2026-01-20 via Nuitee
T
Thando extended_group ae
8
Pros:

Great location and great estate.

2026-01-20 via Nuitee
A
Alexander couple sa
9
Достойное место за свои деньги, подходящее для тихого и спокойного отдыха
Pros:

Есть все для комфортного времяпрепровождения (особенно если приехать большой компанией на выходные, например). Современный ремонт и мебель, есть все необходимое для жизни и отдыха. Отдельные парковочные боксы для вилл. Вкусный завтрак. Красивая территория отеля. В пешей доступности есть большое количество магазинов и ресторанов. В номере есть камин

Cons:

Быстро закончилась горячая вода. Если едете большой компанией, то придется ждать, пока нагреется следующая партия воды в бойлере

2026-01-19 via Nuitee
H
Heilana family_with_children za
10
2026-01-19 via Nuitee
M
Mike couple za
10
Pros:

Great Location peaceful

2026-01-19 via Nuitee