Hotel El Jaç

Hotels
8.5 (267 reviews)
Major s/n , Ger , es

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Lift / Elevator
Tour desk
Hot tub/Jacuzzi
Ski storage
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Tranquil environment
Cons:
Cleanliness issues
Room odors
Breakfast quality

Categories

Cleanliness
7.33
Several reviews mentioned the need for improvements and odors, indicating cleanliness issues.
Service
9.3
Positive sentiments about the staff and service experiences were frequently highlighted.
Location
9.34
Multiple mentions of the location being ideal and well-situated.
Room Quality
7.79
Some reviews indicated the need for renovations and issues with odors in the rooms.
Amenities
8.82
Amenities were generally considered adequate, though some could improve.
Value for Money
8.28
Reviews reflect a good balance between quality and price, though improvements can be made.
Food and Beverage
8.33
Generally positive feedback on breakfast, but some criticized the quality of pastries.
Overall Experience
8.8
Most reviews reflect a satisfactory experience with defined areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:49

Property Description

Charming Rustic Hotel in Ger

Convenient Location: Hotel El Jaç is ideally situated in the heart of Ger, offering easy access to Puigcerdà and La Masella Ski Resort.

Cozy Accommodations: The heated rooms with wooden floors, TV, and private bathrooms provide a comfortable retreat after a day of exploring.

Relaxing Amenities: Enjoy a delicious buffet breakfast at the cafeteria, unwind at the bar or terrace, and socialize in the inviting hotel lounge.

Ready to experience the charm of Hotel El Jaç in Ger? Book your stay now for a memorable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 5 years old and over stay for € 22 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 267 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 8.8
A
Adrian • couple • es
8
2026-04-10 • via Nuitee
L
lyz berty • solo_traveller • es
9
Pros:

Me gustó la atención, muy amables y serviciales..

Cons:

En mi estancia no ha habido nada que me desagrade.

2026-04-09 • via Nuitee
M
Marta • couple • es
10
Una bona estada!
Pros:

L'amabilitat del personal, la netedat, l'esmorzar inclòs i que hi pugui portar la meva gossa.

Cons:

M'ha agradat tot.

2026-04-06 • via Nuitee
E
Elena • extended_group • es
8
2026-04-06 • via Nuitee
C
Collado • couple • es
10
Genial
Pros:

Todo excelente el trato del personal muy cercana
El desayuno genial
Puedes pedir cena y todo correcto
Les deseo mucha suerte
Gente muy amable y cercana

2026-04-06 • via Nuitee
A
Albert • family_with_children • es
9
Bona opció d'allotjament per una estada a La Cerdanya
Pros:

Amabilitat del personal, localització, esmorzar, neteja,..

Cons:

Tot ha anat molt bé

2026-04-06 • via Nuitee
T
Txell • family_with_children • es
10
Molt recomenable
Pros:

La situació, el preu i el tracte del personal repetire 100%

2026-04-06 • via Nuitee
P
Patricia • couple • es
9
Salida
Pros:

Hotel pequeño con ambiente familiar. Reformado, limpio y personal muy atento y amable.

2026-04-05 • via Nuitee
A
Antonio • couple • es
8
Volveremos sin duda, alguna!!
Pros:

El trato y las atenciones de su personal!
Inmejorable!!!

Cons:

Nada

2026-04-04 • via Nuitee
J
Júlia • couple • es
10
2026-04-04 • via Nuitee
G
griselda • family_with_children • es
8
Molt bona experiència
Pros:

L'atenció rebuda per part dels dos nois que porten l'hotel.
La ubicació de l'hotel, un poble tranquil i bonic. Bona proximitat per anar a altres pobles ( Llívia, Bellver, Bor, Martinet, Puigcerdà, Alls de la Cerdanya, Meranges,....)
Un paisatge preciós.

2026-04-03 • via Nuitee
S
Sebastián • family_with_children • es
10
Hotel acogedor con mucho encanto
Pros:

Hotel acogedor y con personal muy amable,
me sorprendió el desayuno (para bien)
ideal para ir en familia
cerca de la naturaleza
cerca de los pueblos mas emblemáticos de la Cerdanya
la habitacion es muy confortable y esta muy limpia

Cons:

no puedo decir nada negativo

2026-04-02 • via Nuitee
C
Clara • couple • es
10
Tot perfecte
Pros:

Bona localització a Ger i l’esmorzar

Cons:

Tot bé

2026-04-02 • via Nuitee
D
Dana • couple • es
10
2026-04-01 • via Nuitee
M
Marta • couple • es
10
Pros:

El trato excelente del personal.

Cons:

Nada malo a decir.

2026-04-01 • via Nuitee
R
Roser Garriga Rovira • couple • es
9
2026-03-31 • via Nuitee
X
xavier • couple • es
8
2026-03-29 • via Nuitee
X
Xavier • couple • es
10
Amables i atents.
Pros:

Molt amables i habitació correcte.

Cons:

Tot ha anat bé.

2026-03-29 • via Nuitee
A
Adela Nazaret • couple • es
10
Recomendable
Pros:

Vistas impresionantes a la montaña. Personal muy amable y atento. La cama súper cómoda y la habitación muy bonita y amplia. Desayuno 10.

2026-03-26 • via Nuitee
C
Carles Peiró • couple • es
9
Confortable
Pros:

Tracte molt familiar

2026-03-25 • via Nuitee