Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Tour desk
Massage services
Staff adhere to local safety protocols
Free wired internet
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms with good views
Cons:
Cleanliness issues
Slow breakfast service
Outdated facilities

Categories

Cleanliness
5.73
Multiple reviews mentioned unclean bathrooms and general cleanliness issues.
Service
8.2
Staff were noted as friendly and accommodating, though service issues were mentioned.
Location
9.24
Location close to the beach and good accessibility were positively highlighted.
Room Quality
7.19
Spacious rooms noted, but some cleanliness concerns and outdated facilities.
Amenities
8.22
Amenities like the pool and rooftop views were appreciated.
Value for Money
7.68
Considered decent value based on location and amenities.
Food and Beverage
6.73
Breakfast service slow, though food was acceptable.
Overall Experience
7.8
Overall a pleasant stay noted by many, despite several concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:18

Property Description

Luxurious Accommodation with Stunning Views

Outdoor Pool and Free Parking
Enjoy a relaxing swim in the outdoor pool or unwind in the garden and terrace area. Rest easy with our complimentary private parking for your convenience.

Convenience at Your Fingertips
Indulge in room service or plan your day's adventures with the tour desk. Stay connected with free WiFi throughout the property and enjoy the sea view from select rooms.

Immerse yourself in the beauty of Amed at Ocean Resort Amed. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rp 150,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 346 reviews
Cleanliness: 5.73
Service: 8.2
Location: 9.24
Room Quality: 7.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 6.73
Overall Experience: 7.8
S
Sherpa couple au
7
2026-02-13 via Nuitee
D
driskill family_with_children us
10
Great
Pros:

Great place

Cons:

Nothing

2026-01-19 via Nuitee
I
I Kadek family_with_children id
5
The location of the property.
Pros:

I stayed at this hotel for two nights and overall had a pleasant experience. The location is excellent, and the cleanliness of the property is commendable. Breakfast was also enjoyable, and most of the staff were friendly and helpful.

However, I did encounter an issue with one of the front office staff. A particular gentleman who answered my call was noticeably rude and lacked basic hospitality. Unfortunately, I did not get his name, but his tone was unfriendly and impatient, which was disappointing compared to the otherwise welcoming environment.

One unfortunate incident occurred during our stay—my sister accidentally stepped on a piece of broken tile in the pool area, which caused her foot to bleed. Unfortunately, we forgot to report this to the staff at the time, but we believe it’s something that should be addressed for guest safety.

Additionally, I was quite surprised to learn that although I had booked two rooms for two nights, there was an extra charge of IDR 150,000 per child per night for children under 4 years old. For context, we were a group of six—four adults and two children over the age of four.

While I appreciated many aspects of our stay, clearer communication regarding extra charges, better pool maintenance, and more consistent service from all staff members would certainly improve the overall guest experience.

Cons:

I did encounter an issue with one of the front office staff. A particular gentleman who answered my call was noticeably rude and lacked basic hospitality. Unfortunately, I did not get his name, but his tone was unfriendly and impatient, which was disappointing compared to the otherwise welcoming environment.

2026-01-19 via Nuitee
W
Wayan couple id
4
Saya menginap hanya semalam tgl 21 juli2025
Pros:

Sarapan. Kurang bervariasi, hanya telur sama jus
Harusnya ada pilihan nasi
Lokasi bagus
Kamar kurang bersih, AC panas ,tidak ada air minum, tidak ada tisu, tidak ada pemanas air, korden di buthab robek

Cons:

Staf kurang ramah, costumer di biarin keluar tanpa perhatiaan saat ngeluarin mobil,

2026-01-19 via Nuitee
A
Annette family_with_children au
10
It was a very nice place to stay.
Pros:

The rooms were spacious, the view was amazing and the staff were very friendly and helpful. All together a very pleasant stay.

Cons:

The shower curtains were very dirty.

2026-01-19 via Nuitee
R
Rupi extended_group id
7
1. The location full view with ocean that’s so wonderfull
Pros:

The view was very good

Cons:

My room the Ac not properly cool

2025-12-25 via Nuitee
I
Iris family_with_children nl
6
Matige verblijf.
Pros:

Het zwembad was oke.

Cons:

De kamers waren muf en niet schoon. De badkamer stonk naar urine. Het eten in de restaurant was matig.
Als we om schone handdoeken vroegen, rook dit nog steeds enorm muf.

2025-12-21 via Nuitee
M
Matthew family_with_children nz
5
Passable for one night
Pros:

Nothing at hotel but great restaurant across the road - highly recommend 'Gustos'

Cons:

Incredibly noisy - staff talking loudly in early hours & noisy shoes on stairs
Staff didn't speak much English.
At restaurant too busy talking loudly amongst each other and ignoring guests. Need more training.
Room big but big glass doors leading on to weird communal internal space meant we had to keep curtains closed all the time

2025-12-18 via Nuitee
N
Noel couple fr
3
Lamentable
Pros:

Je ne dirai pas grand chose mais je suis sûr que je ne reviendrai pas

Cons:

A peu près tout n'était pas à la hauteur

2025-12-14 via Nuitee
A
Annika solo_traveller se
9
2025-12-08 via Nuitee
G
Gede Bayu family_with_children id
9
2025-12-01 via Nuitee
S
SYLVIE couple fr
7
Très bon séjour dommage que la propreté de la salle de bain n'était pas à la hauteur du reste
Pros:

La vue sur mer et sur piscine, la tranquillité, la taille des chambres

Cons:

le rideau de la douche était sale , avec des traces de moisissures, les produits de toilettes de mauvaise qualité , la baignoire n'était pas très propre , de manière générale les sanitaires n'étaient pas très propres

2025-11-27 via Nuitee
N
Ni Komang extended_group id
10
2025-11-25 via Nuitee
R
Richard family_with_children au
8
Pros:

Location and pool.

Cons:

Needs a bit of attention and maintenance in the rooms. Broken tap bracket, broken toilet seat. Very inefficient breakfast service.

2025-11-24 via Nuitee
P
Peter couple au
7
2025-11-04 via Nuitee
T
Tatyana solo_traveller ru
8
2025-11-01 via Nuitee
K
Karen couple gb
8
Pros:

Fantastic location with best reef right outside

Cons:

Breakfast can be very slow if hotel is full - with the new rooms there are too many people for the small kitchen to cope with

2025-10-10 via Nuitee
O
Oleksii couple ua
10
2025-10-07 via Nuitee
P
Putu family_with_children id
7
Kamar pemandangan indah dengan akses langsung pantai. Tapi kebersihan nya kurang
Pros:

Pemandangan nya sangat bagus, ada akses private ke pantai. Sunrise nya sangat indah. Kamar nya kedap suara. Dan karyawan nya ramah

Cons:

Bangunan nya sedikit kurang ter urus seperti banyak spot yang sudah kotor & usang. Linen, korden kurang bersih. Bed nya terlalu kecil dan dipan nya permanen dari beton kurang kekinian

2025-10-05 via Nuitee
A
Andrea family_with_children cz
7
Pros:

Hotel je na velmi klidném místě. Personál se takřka každý den střídá, ale je vstřícný. ..

Cons:

Personál na mé poměry- je ho tam až zbytečně moc a nic extra pro hotel nedělali krom standardního úklidu. Vedle v budově probíhala rekonstrukce.
Na pokojích chybí šatní skříň, či alespoň police. V koupelně bych uvítala zásuvku na fén, který není k dispozici, škoda. Bazén byl špinavý, dalo se po vnitřní straně psát jak do písku.
Slunečníky u bazénu jsou rozbité.

2025-10-01 via Nuitee