Metroinn Hotel

Hotels
7.3 (403 reviews)
NO 27,29,31,33,35 KOMPLEK TOK, ARAU JALAN ARAU KODIANG ARAU JALAN ARAU KODIANG , Arau , my

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Safety deposit box
Ironing service
Fire extinguishers
CCTV outside property
Shopping on site
Television in common areas
See all facilities

Review Highlights

Pros:
Great furniture
Convenient location with nearby shops
Cons:
Poor corridor decoration
No lift and steep stairs

Categories

Cleanliness
6.26
The corridor part should be decorated nicely.
Service
7.73
Staff good and responsive.
Location
8.27
A lot of shops nearby.
Room Quality
7.22
The furniture all very good.
Amenities
7.25
Standard quality for this hotel tier.
Value for Money
7.71
Worth the price.
Food and Beverage
7.26
Standard quality for this hotel tier.
Overall Experience
6.73
Overall acceptable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 22:17

Property Description

Convenient Location
Modern Amenities
Helpful Staff

Book your stay at Metroinn Hotel in Arau to enjoy a comfortable and convenient experience. With modern amenities such as air conditioning, flat-screen TV, and free WiFi, your stay is sure to be enjoyable. The hotel's helpful staff are always available to assist and provide tips on exploring the area. Plus, with a paid airport shuttle service, your travel to and from the hotel is made easy. Don't miss out on the chance to experience all that Metroinn Hotel has to offer during your visit in Arau.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MYR 2 per day.

Location

Guest Reviews

7.3
Based on 403 reviews
Cleanliness: 6.26
Service: 7.73
Location: 8.27
Room Quality: 7.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 6.73
M
Mohd fozi kulop • solo_traveller • my
7
2026-05-06 • via Nuitee
J
Jaafar • solo_traveller • my
8
Pros:

Easy to check in, convenient, good facility, many shops around the hotel no need to drive just walk in.

2026-04-21 • via Nuitee
H
Hadil • solo_traveller • my
7
2026-04-17 • via Nuitee
E
Emilio • solo_traveller • ch
6
Cons:

troppo caro

2026-04-11 • via Nuitee
S
Salwadie • family_with_children • my
8
Pros:

Good & comfortable

Cons:

Very good & comfortable

2026-04-09 • via Nuitee
U
umaizatul akmah ibrahim • family_with_children • my
9
Pros:

Sennag & dekat dengan tempat makan

Cons:

selesa

2026-04-08 • via Nuitee
O
Ogy • family_with_children • my
8
Pros:

Staff very helpful

Cons:

Nil

2026-04-04 • via Nuitee
K
khairulanuar • solo_traveller • my
5
Pros:

just ok

2026-04-02 • via Nuitee
V
visalini • couple • my
10
2026-03-26 • via Nuitee
H
Hanna • solo_traveller • my
7
2026-03-23 • via Nuitee
A
ahmad • solo_traveller • my
8
2026-03-11 • via Nuitee
R
Rosdi • family_with_children • my
7
2026-02-23 • via Nuitee
M
Mohamad afif aiman • family_with_children • my
6
Pros:

kemudahan kedai dekat

Cons:

plug point dalam bilik tak berfungsi

2026-02-14 • via Nuitee
M
Mohamad afif aiman • solo_traveller • my
7
2026-02-14 • via Nuitee
M
Mohd • solo_traveller • my
10
2026-02-13 • via Nuitee
Z
Zainiati • family_with_children • my
8
Nice place and value for money
Pros:

No breakfast provided.Good location.Nearby shops and restaurant

Cons:

Climb staircase 2 floors to reach my room.In my opinion it would be nice to have a lift for guests convinience.

2026-02-08 • via Nuitee
A
AZIZI • couple • my
7
2025-10-04 • via Nuitee
R
Rashinah • family_with_children • my
10
2025-10-04 • via Nuitee
• family_with_children • my
4
2025-09-30 • via Nuitee
M
Muhammad Ridzuan • family_with_children • my
5
2025-09-29 • via Nuitee