Old National Hotel

Hotels
5.8 (78 reviews)
13 East Steuben Street , Bath , us

Free
Children allowed
Pets allowed

Facilities

Front desk (limited hours)
Free wired internet
Golfing on site
Offsite parking discounted rates available
Internet access
Reception hall
Offsite parking discounted rates available
Parking
Air conditioning
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable beds
Friendly staff
Cons:
Dirty rooms
Outdated carpets
Musty odors

Categories

Cleanliness
3.3
Guests expressed concerns about the dirty rooms with old towels and worn-out items.
Service
7
Mixed feedback on service, with some guests mentioning pleasant accommodations and great staff while others faced issues during check-in.
Location
8.4
The convenient location near restaurants and attractions was highlighted as a positive aspect.
Room Quality
5.8
Rooms received mixed reviews as guests mentioned outdated carpets and musty odors.
Amenities
7
Limited information provided on hotel amenities in the reviews.
Value for Money
3.3
Guests felt the cleanliness and overall experience did not justify the price paid.
Food and Beverage
7
Not many details provided on dining experiences in the reviews.
Overall Experience
5.5
Mixed reviews with mentions of disappointments and concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 09:38

Property Description

Convenient Location and Dining Options

The Old National Hotel, the sole full-service hotel in Bath, offers a prime location just a short stroll from Pulteney Park Country Club. Guests can enjoy the convenience of having an on-site restaurant and bar, serving delectable American cuisine.

Comfortable Rooms and Free WiFi

Each room at the Old National Hotel is thoughtfully equipped with amenities such as cable TV, a cozy seating area, and a functional desk. Stay connected with complimentary WiFi available throughout the property.

Nearby Attractions and Easy Payment

Explore nearby attractions like Keuka Lake and the Glenn H. Curtiss Museum of Aviation, both just a quick 8-minute drive away. For added convenience, the Corning Museum of Glass is a mere 25-minute car ride from the hotel. Book your stay now and experience the charm of the Old National Hotel.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, reservations must be paid in full with cash upon arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$8 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$8 per person per night when using an existing bed.
    People no matter the age stay for US$8 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.8
Based on 78 reviews
Cleanliness: 3.3
Service: 7
Location: 8.4
Room Quality: 5.8
Amenities: 7
Value for Money: 3.3
Food and Beverage: 7
Overall Experience: 5.5
solo_traveller us
5
Pros:

Was able to watch Netflix

Cons:

The carpet was in a bad need of vacuuming. There was a stain on the sheet perhaps from a spilled drink.

2025-08-25 via Nuitee
couple us
1
Rude and dishonest owner. Run down rooms. Trash and bugs in bar.
Pros:

Three location was nice. And the historic feel of the property was neat.

Cons:

I was the only one checking in when we got here and 30 minutes later he was having to restart the whole process even though I already paid online through booking.com we were going to be late for a wedding by this point so we left and came back after to check in. The owner was impressively rude to my girlfriend and I. We brought our dog and they didn’t let us know there was any issue with that until the next day and then wanted to charge us a large extra fee. Tried to show him pictures of how dirty the room was and he said I don’t give a shit. I said I know you don’t. He looked at the picture of the stained bed cover and he said what the f*ck do you want me to do about it. I’ve never been talked to like this by a business owner and was shocked by his behavior. The house keeping lady was very sweet and apologetic. We ended up only staying one night and the owner said he would give us a refund for the second night and never did.

2025-08-05 via Nuitee
H
Henry solo_traveller ca
5
Good value, rustic
Pros:

The hotel offered one of the cheaper rooms in the area. I was travelling alone, and price conscious, so it worked for me. As long as the room is clean, then it works for me. It was close to a cool bar. After I checked in at 10:30 pm, I walked around the corner and dropped into the bar for a $4 beer and $7.50, 9" pizza. It is an old hotel with rustic charm. I noted the rotary phone in the room, and got a room key (instead of a card). I would stay here again. If I was traveling with the wife, might reconsider.

Cons:

Not a huge deal but there were a few deficiencies. The toilet seat was not attached to anything so kind of free floating. The sink facet had an erratic spray and I had to play with the shower head to get a reasonable spray.

2025-07-28 via Nuitee
couple us
2
The property needs TLC.
Cons:

Desperate need for a thorough, deep cleaning. The owner stated the room was clean, it was not. The room looks like it hasnt had a wipe The AC is in need of a charge, blows room temperature. Stifling hot.

2025-07-28 via Nuitee
C
Charles couple us
1
Pros:

We thought that it may be a quaint old hotel. We were wrong!

Cons:

The one and only staff person was very rude. The place was filthy and the registration desk smelled of urine! We had paid in advance, when we saw and smelled our room, we just left and didn't ask for our money back.

2025-07-24 via Nuitee
A
Anand family_with_children us
1
One of the Worst Hotel Experiences Ever
Pros:

Location is good.

Cons:

If you're traveling with family, avoid this place at all costs. The moment we walked in, we were hit with a horrible smell, mostly of stale smoke, even though we booked a non-smoking room. The carpet felt like it hadn’t been vacuumed in weeks, and the bathroom was dirty and poorly maintained. On top of that, there was no Wi-Fi, which was incredibly frustrating. Honestly, I still can't forget the awful smell of the entire place — it stayed with us even after we left. This was a huge disappointment and absolutely not worth the money. Stay somewhere else if you value cleanliness and comfort.

2025-07-23 via Nuitee
L
Larry solo traveller us
6
Old hotel. Good location. Needs some upgrades.
Pros:

Decent price. Good location.

Cons:

Lack of parking. No restaurant and bar as advertised. They were there, but not open.

2025-07-22 via Nuitee
V
Valkyrie young couple us
1
Pay the extra money to stay at another hotel.
Pros:

Not a thing, besides the refund he gave us. We ended up not staying there.

Cons:

When we walked in we had to find the owner. There were no signs on where to go. We finally found the owner in the bar area. The bar had table filled with random things, such as a broken lamp, snacks, a peach.

When we got to our hotel door it looked like someone had knocked the lock out at some point.

When we got in the top cover had stains all over it. We pulled off the cover the sheet wasn't much better.

The floor didn't look like it had been vacuumed

2025-07-13 via Nuitee
M
Matthew young couple us
8
Very good
Pros:

Convenient location, easy parking, exceptional value. Nice staff

Cons:

No microwave or refrigerator

2025-07-08 via Nuitee
A
Anonymous young couple us
1
Disgusting!
Pros:

I liked that it was old timey. But it was also filthy.

Cons:

Shady people hanging around building. The place stank! Was dark and dingy. Needed more toilet paper for room. Couldn’t find anyone, so took it from bathroom in bar area.

2025-07-05 via Nuitee
M
Muni young couple us
8
Very good
2025-06-26 via Nuitee
R
robertswi Solo travel
2
Just don't do it!
Pros:

I made a reservation well in advance, spoke to Mrs Gravel voice on the phone. Upon arrival was told she "whoever that was" gave my room away. The only available room was $30 more! In the morning owner offered me a cup of coffee, then charged me for it. Room was ok I guess but place is run like one big "House Of Scam"!
You have been warned!

2025-06-22 via Tripadvisor
W
William young couple us
10
Exceptional
2025-06-17 via Nuitee
A
Anastasiya solo traveller us
4
Disappointing
2025-06-16 via Nuitee
A
Anonymous young couple us
2
Very poor
Pros:

Location was close from where we came. Diner down the street was good for breakfast. Beds were comfortable.

Cons:

Room was dirty, dingy curtains. Towels were old & worn.

2025-06-02 via Nuitee
G
Goldberg review category business travellers us
7
Got what I paid for. Didn't get more, didn't get less.
Pros:

A lot of character, good location, rotary phone in the room, smart tv, prices at the bar were great

Cons:

carpet in the room wasn't great and a bit crusty, bathroom fan was loud, dueling TV's at high volume in the bar area wasn't ideal.

2025-05-22 via Nuitee
D
Debbie young couple us
1
Bad
Cons:

We checked in at about 2pm and were told That booking.com did not charge us the correct amount. We had to pay another five dollars on top of what we had already paid online at the time of booking. We took our things up to our room. Looked around, noticed that the carpets were filthy. The dresser was not clean and there was a very strong smell of bleach. Also I'm not quite sure if the bed sheets had been changed as they were very wrinkled. The best spread also had stains on it, and there was some kind of trash underneath the bed. Pictures attached.

We left our things in the room and went to eat a late lunch and decided that we could not stay in the room due to the uncleanliness.

We went back to the room and immediately gathered our things and left the hotel at 330 pm. We left the key on the dresser with a note.

A refund would be much appreciated as we did not use anything in the room.

2025-05-19 via Nuitee
T
Theodosia young couple us
4
Disappointing
Pros:

It's an old hotel and the owners have a for sale sign on the window. Unfortunately, the town of Bath has a lot of empty store fronts, The room was a decent size, the bathroom had been updated at some point and we had running water and hot water. However, the room was very musty and I could not open the window to get some fresh air in the room. The hotel at one time had a restaurant but the kitchen was no longer open. There was a bar which I think kmight still be open but we opted to go to one of the other bars in town.

2025-04-21 via Nuitee
E
Edward review category business travellers us
4
Disappointing
2025-04-03 via Nuitee
S
Simpson young couple us
10
We got there late, was accommodated pleasantly.
Pros:

Was able to get a room right away.

Cons:

The accomodations were great. The man who waited on us was great.

2025-01-12 via Nuitee