The White Hart by Innkeeper's Collection

Hotels
8.7 (1352 reviews)
London Road , Hook , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable and clean rooms
Cons:
Limited food options
Heating issues in rooms

Categories

Cleanliness
8.41
Most reviews indicated clean rooms, but issues with heating and maintenance were mentioned.
Service
9.18
Many guests praised the staff's friendliness and professionalism.
Location
8.72
Visitors found the location appealing for its proximity to local attractions.
Room Quality
8.67
Rooms were modern and comfortable, although some minor issues were noted.
Amenities
8.9
Guests appreciated the amenities, but some availability issues were noted.
Value for Money
8.86
Customers felt that the pricing matched the quality of service received.
Food and Beverage
8.21
Food received mixed reviews; some meals were unavailable.
Overall Experience
8.68
General sentiment was positive with occasional frustrations noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:54

Property Description

Charming Garden and Terrace
Enjoy the serene atmosphere and relax in the beautiful garden or unwind on the inviting terrace of The White Hart by Innkeeper's Collection.

Cozy Rooms with Modern Amenities
Experience comfort and convenience in our well-equipped rooms with en-suite bathrooms, complimentary toiletries, TV, and tea/coffee making facilities.

Convenient Location
Explore nearby attractions like Windsor and Reading, with London Heathrow Airport just 41 km away. The White Hart offers the perfect base for your adventures.

To book your stay at The White Hart by Innkeeper's Collection and experience luxury and convenience, visit our website now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 1352 reviews
Cleanliness: 8.41
Service: 9.18
Location: 8.72
Room Quality: 8.67
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.21
Overall Experience: 8.68
R
Rex • family_with_children • au
10
Fabulous stay.
Pros:

All the staff were so friendly and helpful. Room was good size and very clean. Meals very good.

Cons:

Stairs!

2026-10-17 • via Nuitee
K
Karen • couple • gb
7
Pros:

Convenient location

Cons:

No heating, due to boiler breakdown

2026-10-17 • via Nuitee
B
Ben • solo_traveller • gb
6
Room was good but food was a let down and the shower keep dripping was annoying
Pros:

Clean and pleasant staff

Cons:

Shower kept dripping and room backed I. To beer garden. Food was very average breakfast was ok

2026-10-16 • via Nuitee
D
Derek • couple • gb
8
2026-10-13 • via Nuitee
I
Ian • solo_traveller • gb
10
A very comfortable stopover - but I look forward to coming back for longer...
Pros:

I didn't stay for that long - this was a brief overnight on a business trip - but the room was wonderfully comfort. Check-in was friendly and the pub looked like a great place to unwind. The bar looked great as did the food - and there was a very friendly pub quiz going on. I was sorry that I had to go and get some sleep rather than getting stuck in to the quiz!

Cons:

I forgot to register my car on the ANPR car park thing - but the staff were very happy to cancel the £100 fine for me, so overall very positive.

2026-10-12 • via Nuitee
K
Katharina • solo_traveller • de
9
Wir kommen wieder
Pros:

Familienzimmer schön und groß genug für zwei Erwachsene und zwei Kinder, selbst die Dusche war geräumig. Wir haben gut geschlafen, draußen war es ruhig. Die Ausstattung ist gut, alles war sehr sauber.
Pub haben wir getestet: Essen war gut, Personal super aufmerksam obwohl es abends brechend voll war. Reservierung empfohlen!

Cons:

Zimmertür zum Gang hellhörig, aber da lief nur 2x jemand vorbei.

2026-10-11 • via Nuitee
M
Mandy • couple • gb
10
2026-10-11 • via Nuitee
D
Diane • couple • gb
9
We arrived on the Friday, not booking a table to eat, when we arrived, asked if we could have a table to have evening me
Pros:

Clean and very warming

Cons:

Nothing

2026-10-11 • via Nuitee
D
Darren • solo_traveller • gb
9
Pros:

Clean and functional rooms. Breakfast was good and staff were exceptional throughout, friendly and efficient.

Cons:

Nothing really.

2026-10-09 • via Nuitee
C
Chris • solo_traveller • au
10
2026-10-09 • via Nuitee
M
Michael • couple • gb
10
A clean, convenient and with a friendly helpful staff.
Pros:

Convenient, clean, friendly, secure!

Cons:

Nothing.

2026-10-09 • via Nuitee
S
Simon • couple • gb
8
Excellent breakfast.
Pros:

Breakfast was excellent, very good value for money. I would recommend it for future visits. Busy pub/bar area, quite vibrant, good range of real ales and prices not to bad.

Cons:

Checking in time is 15.00, which was ok, but why was I encouraged to check in early on line? This doesn’t make sense.

2026-10-08 • via Nuitee
W
Wanda • couple • gb
5
Pros:

Comfortable and clean

2026-10-08 • via Nuitee
J
Jacque • couple • nz
8
Loved it - will stay again. Really good value for money.
Pros:

Super place to stay. So much history. The breakfast perfect and a great price.

2026-10-08 • via Nuitee
C
Celia • family_with_children • gb
9
2026-10-07 • via Nuitee
L
Lottie • solo_traveller • gb
7
Okay - good place for one night after a gig in Basingstoke
Pros:

Friendly staff, good location for the station

Cons:

Room was very hot - dark - and not great facilities. Room felt dated and different from the photos.

2026-10-07 • via Nuitee
B
Bev • solo_traveller • gb
9
2026-10-07 • via Nuitee
S
Sharon • couple • gb
2
Won't be back
Pros:

It was adjutant to the pub and close to where we were staying

Cons:

The room smelt of drains and was particularly ripe around the 5 am time. We also noticed there sounded like there was noises in the ceiling in the morning....

2026-09-19 • via Nuitee
P
Peter • solo_traveller • gb
8
2026-09-19 • via Nuitee
P
PM1984 • solo_traveller • gb
10
Pros:

Nice inn, with welcoming staff. Good room. Decent breakfast. Ample parking.

2026-09-18 • via Nuitee