The White Hart by Innkeeper's Collection

Hotels
8.7 (1352 reviews)
London Road , Hook , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable and clean rooms
Cons:
Limited food options
Heating issues in rooms

Categories

Cleanliness
8.41
Most reviews indicated clean rooms, but issues with heating and maintenance were mentioned.
Service
9.18
Many guests praised the staff's friendliness and professionalism.
Location
8.72
Visitors found the location appealing for its proximity to local attractions.
Room Quality
8.67
Rooms were modern and comfortable, although some minor issues were noted.
Amenities
8.9
Guests appreciated the amenities, but some availability issues were noted.
Value for Money
8.86
Customers felt that the pricing matched the quality of service received.
Food and Beverage
8.21
Food received mixed reviews; some meals were unavailable.
Overall Experience
8.68
General sentiment was positive with occasional frustrations noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:54

Property Description

Charming Garden and Terrace
Enjoy the serene atmosphere and relax in the beautiful garden or unwind on the inviting terrace of The White Hart by Innkeeper's Collection.

Cozy Rooms with Modern Amenities
Experience comfort and convenience in our well-equipped rooms with en-suite bathrooms, complimentary toiletries, TV, and tea/coffee making facilities.

Convenient Location
Explore nearby attractions like Windsor and Reading, with London Heathrow Airport just 41 km away. The White Hart offers the perfect base for your adventures.

To book your stay at The White Hart by Innkeeper's Collection and experience luxury and convenience, visit our website now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 1352 reviews
Cleanliness: 8.41
Service: 9.18
Location: 8.72
Room Quality: 8.67
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.21
Overall Experience: 8.68
S
Suzanne • solo_traveller • gb
9
Pros:

Room was comfortable and had everything i needed. Enjoyed both my evening meal and breakfast. Good to be able to just choose 1 small item and not have to pay for an entire breakfast that I would not want. Loved the bacon sandwich

2026-08-29 • via Nuitee
S
Stephen • solo_traveller • gb
9
Great location with easy parking, the staff were helpful, and the room was very comfortable.
Pros:

Great location and parking. The staff were helpful and friendly, and the room was very comfortable and clean with a modern bathroom and walk-in shower

2026-08-28 • via Nuitee
A
Archana • family_with_children • ie
9
Pros:

The staff were extremely friendly and helpful. We were a wedding party and the staff went out of their way to help us.

Cons:

-

2026-08-28 • via Nuitee
C
Calabrese • family_with_children • it
8
2026-08-27 • via Nuitee
R
Robert • couple • gb
10
2026-08-25 • via Nuitee
N
Nicholas • solo_traveller • gb
4
Pros:

Nice large room but rubbish bin had not been emptied from previous guest

Cons:

Staff were effient but not friendly. Nothing much left on menu. Our first and second choice not available but after working our way through the menu we found something available

2026-08-25 • via Nuitee
J
James • solo_traveller • de
10
2026-08-25 • via Nuitee
L
Lynn • couple • gb
8
2026-08-24 • via Nuitee
M
Martin • family_with_children • ee
10
2026-08-24 • via Nuitee
S
Scott • solo_traveller • gb
10
2026-08-22 • via Nuitee
S
Samantha • couple • gb
10
Perfect
Pros:

Friendly and beautiful

2026-08-22 • via Nuitee
J
Juliet • family_with_children • gb
8
Pros:

Exceptionally welcoming and helpful staff. Delicious dinner - sadly, didn't have time to check out the breakfast. Spotlessly clean and very comfortable bed! Beautiful old building and our rooms at the back were very quiet.

Cons:

My only very small niggle is that the shelf above the bathroom basin made it difficult to rinse your mouth out after cleaning ones teeth! It's not a deal breaker tho!

2026-08-20 • via Nuitee
V
Val • couple • gb
6
Basic!
Cons:

Quality of bedding isn't great, the duvet covers don't do up so the duvet ends up hanging out of it. Tiny, very poor quality pillows.
Inadequate hospitality tray, quantity of milk and sugar insufficient. A small fridge in the room would make a huge difference.
Poor drainage of en suite sink. Very very dusty walls but overall cleanliness acceptable. Very basic facilities for price point.

2026-08-20 • via Nuitee
S
Stacey • solo_traveller • gb
10
Pros:

Ambience. .location...food was gorgeous...room was lovely

Cons:

Nothing not to like

2026-08-20 • via Nuitee
M
Mohua • family_with_children • gb
9
Lovely hotel and we'd love to go back.
Pros:

Excellent breakfast. The bed was comfortable. Room was cool despite the weather.

2026-08-19 • via Nuitee
M
Marcin • family_with_children • pl
8
Pros:

Czysto, wygodne łóżka. Na śniadanie jest do wyboru kilka opcji z menu. My wybraliśmy full English breakfast. Jedzenie całkiem niezłe i duże porcje.

Cons:

Bardzo gorąco w pokoju, przez co ciężko było zasnąć. Być może na taki pokój trafiliśmy, bo u dzieci było nieco chłodniej. Brak klimatyzacji, ale jest wiatrak.

2026-08-18 • via Nuitee
B
Bart • solo_traveller • nl
8
Gewoon lekker local, heerlijk!
Pros:

Dat er eigenlijk altijd iemand bereikbaar is, want de pub is open van s'morgens tot laat in de avond..En parkeerplek is er. Wel ff ter plekke registreren, maar top hoor.

Cons:

Niets.

2026-08-18 • via Nuitee
M
Mark Knight • couple • gb
8
Great location, plentiful parking, friendly, helpful staff, comfy room (huge bed) and great price!
Pros:

Great location (near family), plenty of parking. Friendly, helpful welcome and staff throughout. Spacious room, very comfortable bed and more than adequate bathroom.
Breakfast was adequate (see below) and nice to see that choosing a lighter, child's menu option was not 'banned' for an adult (and more than adequate BTW).

Cons:

Breakfast here has 'lost' the fruits, cereals, yoghurt options, which is a shame, On Sunday evening, when we returned from a local event, the bar was closing shortly, which was a shame - seemed unnecessary when guests staying are allowed drinks and there was a night porter on duty.

2026-08-18 • via Nuitee
N
Nina • solo_traveller • de
6
Very cean but dark and stuffy
Pros:

The staff was very nice and the room was very clean.

Cons:

But the room was also very dark and stuffy. The windows only opened a tiny little bit and it was quite hot when I was there.

2026-08-18 • via Nuitee
W
William • couple • gb
8
Perfect location, service very good
Pros:

Staff are very nice, cleaners are very professional

2026-08-17 • via Nuitee