Hôtel Glacier

Hotels
8 (121 reviews)
9 Derb Jamae fes jdide , Fès , ma

listing image 1
Show all photos

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Facilities for disabled guests
Ironing service
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
6.83
Multiple reviews mention issues with cleanliness, including bugs and unpleasant smells.
Service
9.3
Warm welcome from staff and positive mentions of management support.
Location
9.34
Great location near Medina and train station, which is a consistent positive across reviews.
Room Quality
6.29
Rooms described as very simple with several issues mentioned, including odors and discomfort.
Amenities
7.32
Basic amenities present but lacking significant extras; some negative feedback noted.
Value for Money
8.28
Fair value given the pricing, though some aspects may not meet expectations.
Food and Beverage
8.33
Not specifically mentioned in reviews; general expectations apply.
Overall Experience
8.3
Overall experience varies but somewhat positive due to location and service despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:28

Property Description

Stunning Mountain Views
Hôtel Glacier in Fès offers breathtaking views of the mountains, providing a serene backdrop for your stay. The city views from the hotel are equally captivating, adding to the charm of the property.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk and free WiFi throughout the property at Hôtel Glacier. Relax on the terrace and soak in the beauty of the surroundings, making your stay comfortable and hassle-free.

Prime Location
With key attractions like Royal Palace Fes and Medersa Bouanania in close proximity, Hôtel Glacier is the perfect choice for travelers looking to explore the cultural landmarks of Fès. Book your stay now and experience the beauty of this vibrant city.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 121 reviews
Cleanliness: 6.83
Service: 9.3
Location: 9.34
Room Quality: 6.29
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 8.3
B
Berger • family_with_children • at
5
2026-02-11 • via Nuitee
A
alan • solo_traveller • gb
9
Pros:

The location in the mellah over looking the Jewish cemetery. Always stay there. Peaceful nice staff.

Cons:

Being called a yid by some kids. No real anger or danger. Just silly little dudes you find everywhere.

2026-01-22 • via Nuitee
T
Tristan • solo_traveller • au
6
Strategically located ice prison between the old Medina & new city 🌃 what’s not to like
Pros:

There was a guy praying outside my room on a blue mat facing Mecca 🕋

Cons:

It got stone cold 🥶

2026-01-21 • via Nuitee
A
Abdelaziz • solo_traveller • nl
3
Pros:

Estaba en buena ubicación bien comunicado con otros puntos de interés.

Cons:

El trato personal.

2026-01-10 • via Nuitee
V
Vladimir • solo_traveller • es
2
2026-01-03 • via Nuitee
A
AZIZ • solo_traveller • ma
8
2025-12-13 • via Nuitee
A
Anwar • solo_traveller • de
1
2025-11-27 • via Nuitee
E
Elleboudt • solo_traveller • be
5
2025-11-25 • via Nuitee
J
Julia • extended_group • at
2
fürs Koffer abstellen hats gereicht
Pros:

die Lage ist super - um die Ecke befindet sich gleich die Medina

Cons:

ich weiß nicht welcher Mensch dort schlafen kann ohne sich unwohl zu fühlen
haben unsere Koffer abgestellt und wussten sofort, dass wir dort nicht übernachten werden

2025-11-23 • via Nuitee
R
Radouane • solo_traveller • ma
1
2025-11-14 • via Nuitee
N
Nabil • solo_traveller • ma
6
2025-11-12 • via Nuitee
O
Oussama • solo_traveller • ma
8
Pros:

Accueil chaleureux, professionnalisme, excellent emplacement.

Cons:

Moustiques

2025-11-09 • via Nuitee
H
hubert-claude • solo_traveller • fr
8
2025-11-01 • via Nuitee
B
Baris • solo_traveller • tr
3
Disappointing!
Pros:

Great location! Between the Old Medina and Ville-Nouvelle. Near the train station too. The manager is very friendly and helpful!

Cons:

Very simple room with a terrible smell and full of mosquitoes. Only one electric socket in the room. Wi-Fi only works near the reception. Rooms are upstairs, the bathrooms are downstairs. The bathroom only has a squat toilet. No hot water for the shower.

2025-10-26 • via Nuitee
M
Marcel • solo_traveller • de
7
2025-10-19 • via Nuitee
I
Idris • solo_traveller • gb
1
Bug infestation
Pros:

Nothing

Cons:

Bed bugs and cockroaches everywhere

2025-10-18 • via Nuitee
P
Pecloud • solo_traveller • fr
6
Impeccable pour ce prix
Pros:

Je suis arrivé a 3h, et j'ai pu rentrer et récupérer la chambre sans problème, le lit est confort. Et proche de la gare, 20min a pied, le chemin safe de nuit.

Cons:

Rien de spécial, cest sobre et l'hygiène pourrait choquer les plus fragiles, mais pour ce prix, c'était très bien. Je recommande !

2025-10-11 • via Nuitee
F
FGoes • couple • be
4
Prijs kwaliteit ok, goed voor als je houdt van oud
Pros:

Prijs kwaliteit was ok, heel oud hotelleke. Het noodzakelijk is wel aanwezig. Wij huurden het om nog wat te kunnen slapen voor onze vroege vlucht. Ok voor enkele uurtjes slaap dus

Cons:

Oud en niet zo super hygiënisch.

2025-10-10 • via Nuitee
مستيقظ • solo_traveller • gb
10
Quiet, Clean and Peaceful
Pros:

It is a very clean and a quiet location and very near to the medina and masjid. Glacier is run by a very respectable family. It has no cats inside the hotel. The people who come to stay in this hotel are also very respectable. And the management have maintained this standard all along. Thank you for this experience. I really needed the peace and quiet. I would personally recommend this place to others.

Cons:

I wish the windows were larger (but i am asking for too much). Also there should be access to the terrace.

2025-10-09 • via Nuitee
H
han wen • solo_traveller • ma
6
2025-10-03 • via Nuitee