Hotel O Ari Beach Inn

Everything is bad about this hotel

I had to pay 100,000 more on my arrival when I had already paid online the price of the night + taxes. Nothing is in accordance with the photos, very dirty with many insects walking around the room. To flee !

Really bad experience. Somehow I must have not read the reviews and comments because they were all spot on.. the images are NOT at all what it looks like, maybe 20 years ago but now it looks like an abandoned trap house.

We got here and no one was at reception so I had to go into the back room get someone attention. Although the staff did seem nice enough then we were told that we have to pay again? I told them I paid online and they said they don’t have a room for that price so I would need to pay more if we wanted to stay. He then showed me a paper with the contact info for booking so clearly they are aware of this issue and have done nothing to fix it. I don’t understand why you would be on any online booking platforms to begin with if you won’t honor the price listed, Contact them and fix your pricing. At this point it was 12:30am and we were exhausted and just paid the extra 100,000.

Then were brought to our room, nothing like the pictures. The AC doesn’t work ever well, the room was dirty, the bed didn’t even have a real blanket. Just a small like bed spread which was full of holes. The bedsheets are ripped, and don’t look like they’ve been cleaned unfortunately. There was no toilet paper or garbage can. The room stunk very very badly, of smoke or mold, probably a mix of both.

If it was not so late at night, and if we didn’t have so much stuff we would have found another location immediately. Very early mornings there was A LOT of construction noise so we could not sleep.

From looking at the other reviews this is a common issue. It annoys me how the hotel has been replying to guests reviews saying they are sorry and they value feedback and are working to fix it, but those comments go back to 2022 and clearly NOTHING has been changed to make the guest experience any better. Do better or take yourself off popular booking websites.

Nothing like the images

They are cheater. They don’t agree booking.com price. They all need pay IDR 100000 extra. Scammer. Room was so bad

We waited at reception 15 mins with no one in sight, finally got to the room and walked straight out and found another hotel it had mold all through the room and you couldn’t even breathe
Save your money don’t book here

Dirty

Everything else. Very poor place to live. Checked out after 6 hours. Owner also charged 70k IDR for AC

Hotel did not let us check-in as they demanded double the money for non AC room so we have to cancel our booking and have to book at midnight somewhere else and have paid triple the money to get the AC room booking.
We are still waiting for the refund for the booking with no luck. Hotel is shit and pictures are fake.
In short if you want to throw your money, then book this hotel.

I paid for a room with AC and got told I didn’t and had to pay more. Got to the room and AC didn’t work. Got no towel. They tried to charge me ridiculous price for a ride to the airport lol, have ran into to many places like this one so knew from the get go what I was in for. I only stayed one night. It’s not a bad place by any means and I’ve stayed in worse

disaster

I didn't like that my booking had been confirmed only to arrive and be told that if I wanted to stay I would have to pay extra money. The hotel alleged that the room I booked was no longer available and that I could have a more expensive room. I didn't bother to stay there as I found this rude and the person at reception was disrespectful.

No Service bathroom so sad

Doesn’t look like the photos, it was quite dirty and there was no toilet roll provided