Family Hotel Square

Hotels
6.8 (70 reviews)
ploshtad Han Kubrat 5 , Ruse , bg

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Free wired internet
Internet access
Reception hall
Bicycle-friendly property
Accessible train station shuttle
See all facilities

Review Highlights

Pros:
Excellent location
Affordable pricing
Cons:
Poor cleanliness
Noisy environment

Categories

Cleanliness
4.95
The cleanliness was poor; mentioned lack of hot water and unclean environment.
Service
7.95
Service is standard quality for this hotel tier; responsive to issues.
Location
8.95
Location is excellent; very central and convenient.
Room Quality
5.45
Room issues included broken shower holder and air conditioning problems.
Amenities
5.95
Amenities average, some issues with wifi connectivity.
Value for Money
7.45
Good price-quality ratio, affordable for the stay.
Food and Beverage
6.95
Not mentioned; assumed standard quality for this hotel tier.
Overall Experience
6.75
Overall experience reflects mixed feelings but happy with the value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:08

Property Description

Central Location in Ruse
Family Hotel Square, situated in the heart of Ruse in the Giurgiu region, offers a convenient stay just 1.3 km from Renaissance Park and 8.6 km from Danube Bridge.

Comfortable Rooms and Dining
Enjoy air-conditioned rooms with free WiFi, a private bathroom, and a flat-screen TV with cable channels. Indulge in delicious meals at the on-site restaurant during your stay.

Convenient Amenities
Benefit from airport transfers and a bicycle rental service provided by the accommodation. Relax in rooms equipped with a seating area, cozy bed linen, and fluffy towels.

Experience a delightful stay at Family Hotel Square - book now for a memorable getaway!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.8
Based on 70 reviews
Cleanliness: 4.95
Service: 7.95
Location: 8.95
Room Quality: 5.45
Amenities: 5.95
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 6.75
G
Galina • solo_traveller • bg
1
Pros:

Локацията

Cons:

Хигиената е много под нивото, има мухъл, шумно е и персонала не предаставя нужната информация

2026-01-29 • via Nuitee
E
elenadanadu • couple • ro
9
Pros:

Liniște,apa calda și căldură.

Cons:

La 07.30 era închisă poarta și nu am primit cheie sa pot sa ies sa iau o cafea.Restaurantul se deschide după 09.30 logic pentru că seara sunt petreceri până la orele 24.00

2026-01-15 • via Nuitee
Мирослав • couple • bg
5
Само за две нощувки 🙂
Pros:

Локацията е отлична!

Cons:

Единият рутер е далеч и не се хваща, а другият не приема паролата за вписване.
Може малко да се подобри поддръжката, стойката за душ слушалката беше счупена, закачалката за дрехи също. Входната врата ори отваряне стърже яко по пода. Казал съм за тези забележки, дано ги отстранят.
Локацията иначе е супер. Хотелчето е сносно от към цена - качество. Доволен съм от престоят си, но може поне малко да се подобрят условията, с дребни неща. Беше топло и прилично чисто. 🙂

2025-12-29 • via Nuitee
G
Georgi • couple • bg
5
Pros:

good location, cheap

Cons:

next to a pub, it was very noisy

2025-12-22 • via Nuitee
Румяна Кюранова • solo_traveller • bg
9
2025-10-15 • via Nuitee
E
emilnedialkov • solo_traveller • bg
10
2025-10-05 • via Nuitee
S
Stanimir • couple • bg
1
Pros:

Is in the center of the city

Cons:

It was not very clean, no hot water, because of this moved to another room, where I have to sleep separated with my wife. But I have paid for room with bed for two people. The a/c fan does not work. At the another room has hot water but it comes slowly and changes the temperature while flowing. The place is good, but it is not maintained very well. Poor maintenance of the rooms.

2025-10-05 • via Nuitee
R
Rosen • solo_traveller • bg
10
2025-08-25 • via Nuitee
T
Tamás • solo_traveller • hu
9
2025-08-07 • via Nuitee
M
Marc • solo traveller • gb
8
Very good
2025-04-15 • via Nuitee
I
Igor • review category business travellers • si
10
Exceptional
Pros:

Very centraly located and good breakfast 😏. They have also restaurant with live music.

Cons:

It was 1st of January and they were a bit slow. But understandable.

2025-01-03 • via Nuitee
M
Marc • solo traveller • gb
9
Just the place !
Pros:

The staff were very friendly and helped me when I needed a late checkout.
The location is central and lively, so expect noise on event nights, it's in town, not in the country!
The food is good, I've stayed here before, and will again.

2024-12-31 • via Nuitee
E
England • young couple • ca
7
good room ,bar beside is way way to loud
Pros:

good room ,clean

Cons:

the bar beside us played music loud as F al night couldn't sleep

2024-12-14 • via Nuitee
V
Valentin • review category business travellers • bg
10
Exceptional
Pros:

Friendly staff, great location, really delicious breakfast :)

Cons:

The facility needs some refreshment but not a big deal :)

2024-11-09 • via Nuitee
J
Juras • review category business travellers • lt
3
Poor
Pros:

The location is very good.

Cons:

The carpet and chair in the room were dirty. The door to the rest room was broken.

2024-11-05 • via Nuitee
V
Vasilka • review category business travellers • gr
1
Bad
Pros:

nothing

Cons:

unacceptable and they want to be called professionals worst hotel I have ever seen. Dirty carpet white socks turned black .curtains have to be washed once a year. I have paid for a room with breakfast but I have never seen breakfast. they charge 2.80 euros for water and ask you to return the bottle to themZero hospitality. the staff looks at you as if they want to kill you. unacceptable, next time I'd rather sleep on the benchthe. balcony was there but someone had to jump from the window to get out.

2024-09-20 • via Nuitee
H
Hipsta • solo traveller • fi
9
Good affordable accommodation.
Pros:

Basic breakfast from the restaurant's simple menu. It was alright! The room was clean, bed was nice.

2024-08-13 • via Nuitee
A
Annette • solo traveller • gb
5
Good place to lay your head if on a budget.
Pros:

Great location
Superb meals in the restaurant
Friendly staff

Cons:

Room was not particularly clean with cob webs
Shower was not particularly clean.

2024-08-04 • via Nuitee
M
Michele • solo traveller • us
5
Passable
Pros:

The breakfast was wonderful

2024-07-19 • via Nuitee
E
Elena • solo traveller • bg
1
Bad
2024-06-18 • via Nuitee