City House Family Hotel & Restaurant

Hotels
8.8 (1395 reviews)
19 Dragan Tsankov Str. , Ruse , BG
+359 87 876 2666

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Garden
Laundry
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Review Highlights

Pros:
Friendly staff
Good breakfast
Spacious rooms
Great location
Cons:
Parking difficulties
Noise from restaurant
Mold smell in room

Categories

Cleanliness
7.94
Several mentions of musty smells and mold, impacting the impression of cleanliness.
Service
9.41
Praise for staff attentiveness and politeness highlights excellent service.
Location
9.45
Centrally located and in a quiet neighborhood, making it a prime choice for visitors.
Room Quality
8.4
Spacious rooms are appreciated, though some guests noted issues with the cold.
Amenities
8.93
Amenities were standard for the hotel tier with a good breakfast and restaurant options.
Value for Money
8.39
Mixed feelings; some found it a good value but others had issues, particularly with noise.
Food and Beverage
8.94
Good breakfast was frequently mentioned, though noise from the restaurant affected enjoyment.
Overall Experience
8.91
Overall positive feedback, though specific issues impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:37

Property Description

Luxurious Accommodation with Family-Friendly Amenities

Restaurant, Bar, and Garden: Indulge in delicious meals at the on-site restaurant, unwind with a drink at the bar, or relax in the serene garden.

Entertainment for All: Keep the kids entertained at the children’s playground while you enjoy the free WiFi and flat-screen TV in your air-conditioned room.

Convenience at Your Fingertips: Benefit from free luggage storage, complimentary parking, and shuttle transfer arrangements for a hassle-free stay.

Experience comfort and convenience at City House Family Hotel & Restaurant. Book now for an unforgettable stay!

Important information:

Please note that when booking more than 4 rooms, different policies and supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1395 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
S
Stefano Faure • couple • ro
9
2026-10-31 • via Nuitee
N
Nikolay • extended_group • bg
9
We were pleased!
Pros:

Nice and polite staff. Especially waitress Monika in the restaurant.
There is 15% discount in the restaurant for the hotels guests,
Room was warm. Breakfast was good.

Cons:

Nothing, everything was fine.

2026-10-30 • via Nuitee
Кристина • couple • bg
8
2026-10-29 • via Nuitee
T
Totyo • solo_traveller • bg
10
Pros:

Wonderfull restaurant, nice room and great breakfast.

2026-10-26 • via Nuitee
I
Iosub • solo_traveller • ro
10
2026-10-26 • via Nuitee
B
Boris • solo_traveller • bg
10
2026-10-21 • via Nuitee
Емилия Лазарова • solo_traveller • bg
10
2026-10-16 • via Nuitee
I
Ivan • solo_traveller • bg
10
2026-10-16 • via Nuitee
E
Egor • solo_traveller • de
9
2026-10-12 • via Nuitee
C
Cornelia • couple • de
7
Cons:

Frühstück bezahlt aber nicht erhalten --auch keine Rückerstattung oder Rückmedlung dazu erhalten---sehr bedauerlich und nicht gerade serviceorientiert---schade!

2026-10-12 • via Nuitee
M
maura01 • couple • ro
10
Week-end minunat
Pros:

Hotelul este situat într-o zonă liniștită cu loc de parcare, personal amabil și drăguț.

Cons:

-

2026-10-11 • via Nuitee
S
Sarah • solo_traveller • gb
9
Pros:

Friendly welcome, quiet spacious room, easy to walk from train station and into town. Very good food in restaurant, recommend you book a table as it's popular with locals. Generous breakfast. Great value stay.

2026-10-11 • via Nuitee
S
Silvia • family_with_children • bg
8
2026-10-11 • via Nuitee
P
Petya • solo_traveller • bg
9
2026-10-09 • via Nuitee
J
József • solo_traveller • hu
10
Pros:

Maximálisan elégedett voltam és csak ajánlani tudom mindenkinek a szállást!🥰

Cons:

Nem volt ilyen!

2026-10-08 • via Nuitee
G
Galina • solo_traveller • tr
8
2026-10-07 • via Nuitee
S
Serhii • solo_traveller • ua
10
Pros:

Хороший готель,в тихому місці за помірну ціну.

Cons:

Зауважень немає.

2026-10-07 • via Nuitee
O
Oleksii • couple • ua
10
2026-10-07 • via Nuitee
D
Dimitar • solo_traveller • bg
8
Pros:

Закуската беше добре.

Cons:

Вентилацията в банята е прекалено шумна и трябва да се ремонтира. Паркинга вътре се заплаща допълнително.

2026-10-07 • via Nuitee
V
Veronika • solo_traveller • ua
10
Рееоменую
Pros:

Останавливаемся тут уже несколько раз, чисто, уютно, удобные кровати, тихо, вкусный завтрак!

2026-09-19 • via Nuitee