City House Family Hotel & Restaurant

Hotels
8.8 (1395 reviews)
19 Dragan Tsankov Str. , Ruse , BG
+359 87 876 2666

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Spacious rooms
Great location
Cons:
Parking difficulties
Noise from restaurant
Mold smell in room

Categories

Cleanliness
7.94
Several mentions of musty smells and mold, impacting the impression of cleanliness.
Service
9.41
Praise for staff attentiveness and politeness highlights excellent service.
Location
9.45
Centrally located and in a quiet neighborhood, making it a prime choice for visitors.
Room Quality
8.4
Spacious rooms are appreciated, though some guests noted issues with the cold.
Amenities
8.93
Amenities were standard for the hotel tier with a good breakfast and restaurant options.
Value for Money
8.39
Mixed feelings; some found it a good value but others had issues, particularly with noise.
Food and Beverage
8.94
Good breakfast was frequently mentioned, though noise from the restaurant affected enjoyment.
Overall Experience
8.91
Overall positive feedback, though specific issues impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:37

Property Description

Luxurious Accommodation with Family-Friendly Amenities

Restaurant, Bar, and Garden: Indulge in delicious meals at the on-site restaurant, unwind with a drink at the bar, or relax in the serene garden.

Entertainment for All: Keep the kids entertained at the children’s playground while you enjoy the free WiFi and flat-screen TV in your air-conditioned room.

Convenience at Your Fingertips: Benefit from free luggage storage, complimentary parking, and shuttle transfer arrangements for a hassle-free stay.

Experience comfort and convenience at City House Family Hotel & Restaurant. Book now for an unforgettable stay!

Important information:

Please note that when booking more than 4 rooms, different policies and supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1395 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
D
Danut • solo_traveller • ro
10
2026-09-19 • via Nuitee
V
Veronika • solo_traveller • ua
10
Рееоменую
Pros:

Останавливаемся тут уже несколько раз, чисто, уютно, удобные кровати, тихо, вкусный завтрак!

2026-09-19 • via Nuitee
S
Sergey • couple • bg
9
2026-09-18 • via Nuitee
A
Aleksandrs • solo_traveller • lv
10
2026-09-18 • via Nuitee
R
Radoslav Dudev • solo_traveller • bg
9
Pros:

Мястото за настаняване е много добро, закуската беше отлична, по-голямата часст от персонала беше любезна, чистота на ниво.

Cons:

Единствено трябва да поговорят с камериерките за тяхното държание с посетителите.

2026-09-16 • via Nuitee
L
liliana • solo_traveller • ro
9
2026-09-15 • via Nuitee
A
Ama • couple • ro
10
Perfect 🙏
Pros:

Totul a fost minunat!

Cons:

Nimic de reproșat!

2026-09-14 • via Nuitee
M
Marius Iasi Romania • solo_traveller • ro
9
Pros:

Dimensiunile camerei, micul dejun, personalul

Cons:

Salteaua inconfortabila

2026-09-14 • via Nuitee
M
Marco • solo_traveller • bg
8
Pros:

The breakfast is nice and various
It is really close to the art gallery
The staff is friendly
You get 15% off at the partnering restaurant when you're a guest.

Cons:

The room was with a sloped ceiling because of the roof and it was really dark. There's a window, but unfortunately the light is not enough.
The beds and the pillows were uncomfortable.

2026-09-13 • via Nuitee
B
Biancasalsa • solo_traveller • fr
10
Séjour à Ruse
Pros:

chambre confortable et agréable, bon resto juste à côté, les clients de l'hôtel bénéficient de 15 % de réduction au restaurant. Très bon petit déjeuner sous forme de buffet

Cons:

Les clients fument à l'intérieur du restaurant, le personnel distribue même les cendriers !

2026-09-12 • via Nuitee
A
Ama • couple • ro
10
Raport calitate preț excelent
Pros:

Mi-a depășit așteptările, din toate punctele de vedere

Cons:

Nimic de reproșat

2026-09-12 • via Nuitee
P
pataki • solo_traveller • ro
10
Pros:

Camera decentă si curată, mic dejun decent.. Cina la restaurant foarte bun , porții mari si arăta excepțional.

Cons:

-

2026-09-10 • via Nuitee
Сергей • solo_traveller • ua
10
Pros:

Все понравилось : персонал , чисто , вкусный завтрак . Рекомендую.

Cons:

Замечаний нет.

2026-09-08 • via Nuitee
E
Emilia • solo_traveller • bg
8
2026-09-07 • via Nuitee
P
Peter • solo_traveller • bg
9
Pros:

Excellent breakfast. The restaurant is very good. Great staff. Nice room.

Cons:

Parking on the street. It can be difficult to find a nearby space.

2026-09-07 • via Nuitee
D
Dimitar • solo_traveller • bg
10
2026-09-07 • via Nuitee
N
Nikolai • solo_traveller • bg
10
2026-09-07 • via Nuitee
O
Oana • couple • ro
9
2026-09-06 • via Nuitee
D
Dzięgielewski • solo_traveller • pl
7
Pros:

Profesjonalizm personelu, lokalizacja super ( spokojna okolica w centralnej części miasta) .

Cons:

Problem jest z nawigacją Gogle , nie potrafi doprowadzić pojazdu do budynku, tylko około 100 m w miejsce skąd nie widać budynku hotelowego .

2026-09-05 • via Nuitee
K
KLEIM • solo_traveller • fr
9
Pros:

J'ai aimé la situation de l'hôtel pas très loin (1 km) de centre de Roussé à pied...
L'établissement est très bien, climatisé, propre, insonorisé... Le personnel est aimable et efficace. Petit déjeuner bon et copieux 👌

Cons:

Un petit bémol pour le stationnement.... Mais on trouve tout de même une place quand le restaurant est fermé 🤗

2026-09-04 • via Nuitee