City House Family Hotel & Restaurant

Hotels
8.8 (1395 reviews)
19 Dragan Tsankov Str. , Ruse , bg
+359 87 876 2666

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Spacious rooms
Great location
Cons:
Parking difficulties
Noise from restaurant
Mold smell in room

Categories

Cleanliness
7.94
Several mentions of musty smells and mold, impacting the impression of cleanliness.
Service
9.41
Praise for staff attentiveness and politeness highlights excellent service.
Location
9.45
Centrally located and in a quiet neighborhood, making it a prime choice for visitors.
Room Quality
8.4
Spacious rooms are appreciated, though some guests noted issues with the cold.
Amenities
8.93
Amenities were standard for the hotel tier with a good breakfast and restaurant options.
Value for Money
8.39
Mixed feelings; some found it a good value but others had issues, particularly with noise.
Food and Beverage
8.94
Good breakfast was frequently mentioned, though noise from the restaurant affected enjoyment.
Overall Experience
8.91
Overall positive feedback, though specific issues impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:37

Property Description

Luxurious Accommodation with Family-Friendly Amenities

Restaurant, Bar, and Garden: Indulge in delicious meals at the on-site restaurant, unwind with a drink at the bar, or relax in the serene garden.

Entertainment for All: Keep the kids entertained at the children’s playground while you enjoy the free WiFi and flat-screen TV in your air-conditioned room.

Convenience at Your Fingertips: Benefit from free luggage storage, complimentary parking, and shuttle transfer arrangements for a hassle-free stay.

Experience comfort and convenience at City House Family Hotel & Restaurant. Book now for an unforgettable stay!

Important information:

Please note that when booking more than 4 rooms, different policies and supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1395 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
T
Tamara • solo_traveller • at
9
2026-08-29 • via Nuitee
S
Svetlana • couple • bg
8
Pros:

Удобна локация, приветлив персонал, красива къща и стая, обзаведена с много вкус

2026-08-28 • via Nuitee
D
Daniel Palacio Ochoa • solo_traveller • es
8
Pros:

Muy amables. Habitación cómoda y zona tranquila. Se puede aparcar gratis en la calle.

Cons:

Está algo alejado del centro.

2026-08-28 • via Nuitee
I
Ioana • solo_traveller • ro
8
2026-08-27 • via Nuitee
T
todorin • solo_traveller • bg
9
2026-08-26 • via Nuitee
A
Amina • solo_traveller • de
8
Pros:

Sehr gutes Preis Leistungsverhältnis Gutes Frühstück nettes Restaurant im Gartenbereich

Cons:

Wasserflächen an der Decke da wir im Dachgeschoss Zimmer schliefen

2026-08-26 • via Nuitee
S
Sergiy • solo_traveller • lt
7
2026-08-26 • via Nuitee
P
Peter • solo_traveller • bg
8
Pros:

Very good breakfast. 10 minute walk to the city centre.

Cons:

The restaurant does not open on a Sunday.

2026-08-25 • via Nuitee
B
BOZ • solo_traveller • tr
10
2026-08-25 • via Nuitee
C
Claudiu Vili • family_with_children • ro
8
2026-08-24 • via Nuitee
M
Michelle • solo_traveller • gb
10
Exceptional
Pros:

Excellent staff, large clean room, restaurant & quiet location.

Cons:

Only stayed one night.

2026-08-24 • via Nuitee
C
Carlos Luis • solo_traveller • es
9
Céntrico y agradable
Pros:

La señorita que nos atendió era muy amable. Sabía español y nos resolvió algunas dudas.

Cons:

La calle no estaba muy en condiciones pero era así en general en la ciudad.

2026-08-24 • via Nuitee
S
Silvia • extended_group • fr
9
Petit hôtel familial top 👍🏻
Pros:

Une chambre spacieuse rénovée et très bien agencée. Lit très confortable
Très propre
Emplacement un peu à l’écart du centre-ville et donc au calme mais facilement accessible à pied.
Bon petit déjeuner buffet.
Personnel très sympathique
Je recommande !

Cons:

Ras

2026-08-22 • via Nuitee
C
Cristian • solo_traveller • ro
10
Normal
2026-08-22 • via Nuitee
P
Petrov • couple • bg
9
2026-08-21 • via Nuitee
I
Irina • extended_group • ru
8
Pros:

Очень хороший завтрак.

Cons:

Очень неприятный персонал в ресторане, который предлагает ужин

2026-08-19 • via Nuitee
Y
Yunus Arda • extended_group • tr
8
2026-08-19 • via Nuitee
P
Plamena • solo_traveller • se
6
2026-08-18 • via Nuitee
A
Alberto • solo_traveller • bg
8
2026-08-15 • via Nuitee
R
RAMONA • solo_traveller • ro
10
Pros:

O locație excelentă,totul la superlativ👍👍👍

2026-08-15 • via Nuitee