Hotel AM Schloss

Hotels
6.7 (1072 reviews)
Bernstrasse 1 , Thun , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central location
Good breakfast
Cons:
Cold room
No heating
High parking fees
Maintenance issues
Noise from other rooms

Categories

Cleanliness
5.91
The rooms had dust and some maintenance issues.
Service
7.38
Standard quality for this hotel tier; some staff were unavailable during key times.
Location
8.42
Very central location; appreciated proximity to downtown.
Room Quality
5.37
Rooms were outdated and noisy, with a lack of heating.
Amenities
6.4
Basic amenities given the hotel’s age and condition.
Value for Money
5.86
Perceived value is low due to the condition and pricing.
Food and Beverage
7.91
Breakfast was well-received.
Overall Experience
6.38
Overall satisfactory but with notable issues impacting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:18

Property Description

Spectacular Views
Hotel am Schloss in Thun offers rooms on the fourth and fifth floors with stunning views of the Alps and the Castle of Thun. Enjoy the picturesque scenery right from your room.

Bar-Lounge Anthra
Unwind at the Bar-Lounge Anthra where you can enjoy a variety of drinks and snacks in a cozy atmosphere. Watch live sports events on big screens while relaxing after a day of exploring.

Convenient Location
Benefit from the hotel's central location in the heart of Thun, providing easy access to shopping and entertainment options nearby. Immerse yourself in the vibrant surroundings during your stay at Hotel am Schloss.

Book your stay at Hotel am Schloss now to experience comfort, convenience, and breathtaking views all in one place.

Important information:

Please note that on Saturdays the reception is only open from 07:00 until 12:00 and from 16:00 to 22:00. On Sundays it is open from 07:00 until 12:00 and from 16:00 to 21:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 10 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 30 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 1072 reviews
Cleanliness: 5.91
Service: 7.38
Location: 8.42
Room Quality: 5.37
Amenities: 6.4
Value for Money: 5.86
Food and Beverage: 7.91
Overall Experience: 6.38
S
Sandro • extended_group • ch
6
Lage gut aber in die Jahre gekommen.
Pros:

Die Lage ist sehr zentral. Es kostet nicht zuviel.

Cons:

Es ist in die Jahre gekommen und bei der grossen Hitze stand nur ein 15cm Ventilatörchen auf dem Tisch. Alles ist eher einfach gehalten.

2026-07-24 • via Nuitee
K
Katharina • extended_group • ch
8
Pros:

Gute Lage. Nahe der Altstadt. Gute Bus Anbindung. Sehr gutes Frühstück und sehr freundliches Personal.

2026-07-24 • via Nuitee
S
Sylvie • couple • ch
6
Pros:

Sa situation proche du centre et au calme.

Cons:

L’accès et l’entrée de l’hôtel (trottoir) ne sont pas très accueillants.

2026-07-23 • via Nuitee
M
Marc • solo_traveller • fr
6
Pros:

Proximité du château et centre ville

Cons:

Le lit. Très inconfortable.
La chambre, près de l'ascenseur : chambre réservée
via Booking, donc punition

2026-07-23 • via Nuitee
J
Jolanda • couple • ch
9
Sehr hilfsbereite Angestellte
Pros:

Gute Lage und Anbindung an ÖV

Cons:

Check in war etwas verwirrend. Es hat aber alles funktioniert.

2026-07-22 • via Nuitee
M
Marie-Anne • couple • ch
8
2026-07-22 • via Nuitee
A
Alexandre • solo_traveller • fr
7
2026-07-22 • via Nuitee
J
Jimmy • couple • ch
2
Nul, triste et cher
Cons:

Personnel pas sympa et pas accueillant, décoration triste et pas du tout confortable (on dirait un le concours de la
chambre d’hôtel la plus triste de la ville). Très cher pour une qualité médiocre. Lit pas confortable. Salle de bains pas tellement propre. Honteux pour la Suisse!

2026-07-22 • via Nuitee
M
Marina • solo_traveller • hr
9
Pros:

Blizina centra grada i javnog prijevoza.

Cons:

U sobi nema klime

2026-07-22 • via Nuitee
D
Daniel • couple • ch
9
Pros:

Gutes Frühstücksbuffet, gute Lage, schönes Zimmer

2026-07-20 • via Nuitee
L
Lydia • solo_traveller • us
10
2026-07-20 • via Nuitee
M
Matt • solo_traveller • za
4
Very clean, great location. But sparse rooms and unfriendly staff
Pros:

Great location. Easy walking distance into Thun and its attractions.

Cons:

Unfriendly staff who conveyed the impression that you were inconveniencing them by requesting assistance or information.
An early breakfast was promised for those of us who were in Thun for the Ironman - the kitchen was opened 15 minutes after the promised time without as much as an apology.

2026-07-19 • via Nuitee
P
Patrick • family_with_children • ch
10
Einfach Top Thun mit der Burg!
2026-07-18 • via Nuitee
A
Antonio • solo_traveller • it
9
2026-07-17 • via Nuitee
V
Victoria • solo_traveller • ch
7
Angenehm und gut
2026-07-17 • via Nuitee
O
Otto • couple • ch
8
Ruhiges Hotel an guter Lage
Pros:

Einfaches und sauberes Zimmer. Sehr gute Lage. Freundliches Personal

Cons:

.

2026-07-17 • via Nuitee
S
Sonja • extended_group • ch
7
2026-07-17 • via Nuitee
K
Karine • solo_traveller • ch
7
Pros:

Proche du centre ville.

Cons:

Chambre pour 4 vraiment petite.
Avec la chaleur, une seule fenêtre...
Le canapé lit pas très confortable, heureusement que les enfants ne sont pas lourd.

Mais le plus dérangeant c'est le prix (trop) élevé pour cet hôtel vieillissant.

2026-07-16 • via Nuitee
C
Cornelia • couple • ch
8
2026-07-16 • via Nuitee
U
Ursula • solo_traveller • de
7
Pros:

Gute Lage, nettes Personal, sehr gutes Frühstück

Cons:

Bei der herrschenden Hitze wäre eine Klimaanlage schön. Aber die Besitzer taten alles, um den Aufwnrhalt erträglich zu machen.

2026-07-16 • via Nuitee