Hotel AM Schloss

Hotels
6.7 (983 reviews)
Bernstrasse 1 , Thun , ch

Children allowed
Pets allowed

Facilities

Nightclub
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Central location
Good breakfast
Cons:
Cold room
No heating
High parking fees
Maintenance issues
Noise from other rooms

Categories

Cleanliness
5.91
The rooms had dust and some maintenance issues.
Service
7.38
Standard quality for this hotel tier; some staff were unavailable during key times.
Location
8.42
Very central location; appreciated proximity to downtown.
Room Quality
5.37
Rooms were outdated and noisy, with a lack of heating.
Amenities
6.4
Basic amenities given the hotel’s age and condition.
Value for Money
5.86
Perceived value is low due to the condition and pricing.
Food and Beverage
7.91
Breakfast was well-received.
Overall Experience
6.38
Overall satisfactory but with notable issues impacting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:18

Property Description

Spectacular Views
Hotel am Schloss in Thun offers rooms on the fourth and fifth floors with stunning views of the Alps and the Castle of Thun. Enjoy the picturesque scenery right from your room.

Bar-Lounge Anthra
Unwind at the Bar-Lounge Anthra where you can enjoy a variety of drinks and snacks in a cozy atmosphere. Watch live sports events on big screens while relaxing after a day of exploring.

Convenient Location
Benefit from the hotel's central location in the heart of Thun, providing easy access to shopping and entertainment options nearby. Immerse yourself in the vibrant surroundings during your stay at Hotel am Schloss.

Book your stay at Hotel am Schloss now to experience comfort, convenience, and breathtaking views all in one place.

Important information:

Please note that on Saturdays the reception is only open from 07:00 until 12:00 and from 16:00 to 22:00. On Sundays it is open from 07:00 until 12:00 and from 16:00 to 21:00.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 10 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 30 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 983 reviews
Cleanliness: 5.91
Service: 7.38
Location: 8.42
Room Quality: 5.37
Amenities: 6.4
Value for Money: 5.86
Food and Beverage: 7.91
Overall Experience: 6.38
T
Thomas couple ch
7
gut zufrieden
Pros:

gut

Cons:

nichts

2026-01-19 via Nuitee
P
Pascal family_with_children ch
7
Pros:

Frühstücken und flexibles Personal.

Cons:

Bettsofa durchgelegen und Wasserdruck im 5. Stock.

2026-01-19 via Nuitee
E
Elisabeth Joy solo_traveller ch
7
Abgenehm, ich fand's super, dass ich schon morgens einchecken konnte.
Pros:

Das Frühstück war sehr sehr fein und auch die Servicefachfrau sehr freundlich.

Cons:

Das Zimmer 402 - dort übernachtete ich fand ich gemütlich und habe dort sehr gut genächtigt.
Ich fände es gut, die Dusch-Brause allenfalls zu entkalken oder zu Schauen, weshalb der Wasserstrahl gering ist.
Aber, ich würde es weiterempfeheln.

2026-01-19 via Nuitee
Y
Yves family_with_children ch
4
Cons:

Ich finde das Preis-Leistungsverhätlnis nicht korrekt. CHF 300 für ein Zimmer welches sehr hellhörig ist. Man kann durch den Lärm der Strasse fast nicht schlafen... stelle ich mir für den Preis anders vor. Gänge sehen sehr alt aus. Keine Treppe nach unten.

2026-01-19 via Nuitee
L
Lea family_with_children at
7
2026-01-19 via Nuitee
E
Eva Maria extended_group ch
3
2026-01-19 via Nuitee
R
Rafael solo_traveller ch
4
Für den Preis zu unfreundlich und zu alt
Pros:

Frühstück war gut

Cons:

Sehr unfreundliches Personal. Für den Parkplatz wurde 10.00Fr. verlangt und am Morgen war mein Auto zupackiert. Deswegen kam ich zuspät zum Termin. Die sehr schlecht gelaunte Dame hat mir dann erklärt das ich selberschuld bin weil ich nicht das teurere Parkhaus in der Stadt gewählt habe.

2026-01-19 via Nuitee
R
Ryan extended_group us
7
2026-01-19 via Nuitee
M
Mehdi extended_group fr
8
Bon rapport qualité / prix pour un hôtel en Suisse.
Pros:

Hôtel situé à proximité du centre historique.

Cons:

Pas de places de parking protégées pour les motos.

2026-01-19 via Nuitee
Ómar family_with_children is
4
Pros:

Góð staðsetning.

Cons:

Morgunmaturinn var mjög ómerkilegur. Engin loftræsting og ekki boðið uppá frístandandi viftur þrátt fyrir að hitinn hafi farið yfir 30 gráður.

2026-01-19 via Nuitee
P
Patrick couple ch
6
2026-01-19 via Nuitee
C
Christian family_with_children ch
8
2026-01-19 via Nuitee
A
Alan extended_group ch
9
J'étais agréablement surpris par le rapport qualité prix
Pros:

Chambre petite mais nouvelle, parfaite pour une personne. Personnel sympa.

Cons:

Bruit de circulation, mais supportable

2026-01-19 via Nuitee
E
Emilio extended_group ch
5
wir kommen sicher nicht mehr indiese Hotel
Pros:

das Frühstückbuffet war sehr gut, das Beste an diesem Hotel

Cons:

ziemlich viel

2026-01-19 via Nuitee
P
Philipp couple ch
7
2026-01-19 via Nuitee
E
Emmanuelle couple ch
6
Pros:

Chambre spacieuse et moderne.

Cons:

Rapport qualité-prix.

2026-01-19 via Nuitee
D
Dieter solo_traveller ch
8
Angenehmer Aufenthalt mit gutem Frühstück
Pros:

Ich war sehr positiv über das reichhaltige Frühstück überrascht (Brötchen, Croissants, verschiedene Fleischwaren, Käse, Cerealien, Früchte, Konfitüre, Rührei, Fruchtsaft, Kaffee). Das Zimmer war sauber, das Badezimmer sehr gross. Ich bin wirklich angenehm überrascht.

Cons:

Da fällt mit spontan nichts Negatives ein. Ein gutes 3* Hotel

2026-01-19 via Nuitee
I
Irene couple ch
9
Es war alles tip top
Pros:

Das Frühstück war auswahlreich und gut

2026-01-19 via Nuitee
A
Alexandra extended_group ch
4
2026-01-19 via Nuitee
M
Mike solo_traveller ch
4
2026-01-19 via Nuitee