Holiday Inn York by IHG

Hotels
Holiday Inn Hotels & Resorts
7.8 (7167 reviews)
York Racecourse, Tadcaster Road , York , gb

Free
Children allowed
Pets allowed

Facilities

Meeting rooms
Express check-out
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Decent amenities
Cons:
Cleanliness issues
Service delays
Food quality concerns

Categories

Cleanliness
6.91
Mixed feedback; some mention cleanliness issues such as dirty dishes and half-cleaned rooms.
Service
7.38
Reports of helpful staff but mixed experiences with management and service execution.
Location
8.92
Consistently praised as excellent for accessibility to site attractions and local amenities.
Room Quality
7.87
Generally comfortable rooms, though some reported issues like overheating and cramped space.
Amenities
7.9
Adequate amenities were available; however, noted service delays affected enjoyment.
Value for Money
8.36
Guests feel the price matches the services provided, despite some complaints.
Food and Beverage
6.91
Mixed reviews with concerns over breakfast service and quality.
Overall Experience
8.18
Guests enjoyed overall stay, though minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:18

Property Description

Discover a serene escape at Holiday Inn York, perfectly nestled in lush grounds and just steps from the excitement of York Racecourse.

Stylish Accommodations: Experience bright and airy bedrooms featuring air conditioning, free WiFi, and a host of amenities including work desks, tea/coffee facilities, and televisions with satellite channels and on-demand movies for your ultimate comfort.

Culinary Delights: Savor delectable dishes at our modern restaurant, catering to all tastes with a menu that highlights fresh, local ingredients, making every meal a memorable experience.

Convenient Location: Enjoy easy access to York's historic center, only a 10-minute drive away, and take advantage of our ample free parking and proximity to the Askham Bar Park and Ride Bus Station for effortless explorations.

Unwind and indulge in the perfect blend of comfort and convenience—book your stay at Holiday Inn York today!

Important information:

For guests with accessibility requirements, please contact the hotel in advance so we can explain the process of registering when you arrive with us.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 7167 reviews
Cleanliness: 6.91
Service: 7.38
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.18
K
kime96 Solo travel Chichester, West Sussex, England
10
Pleasant stay
Pros:

Stayed as near to the York Parkrun at the race course - the walk into town was about 30 mins, hotel on a bus route too. Super comfy bed, lovely room and plenty to eat at breakfast. Bar & restaurant here too if wanted. Stay very much enjoyed

2026-04-18 via Tripadvisor
C
c7f8605d397972877a8d45a4033cbd0b solo_traveller gb
10
Really pleased with our stay
Pros:

Every single member of staff were so polite and helpful the room was clean the beds were so comfy. The bar and restaurant area was really nice...id definitely stay again!

2026-04-18 via Nuitee
7
7df39c6dd7bd72894697b5c8c9d0c832 solo_traveller gb
10
Pros:

Great location with easy onsite parking, clean rooms and nice breakfast. The hotel is also dog friendly. Excellent value for money.

2026-04-18 via Nuitee
C
ca74dad1a714732621539618a3857eac couple ie
8
Good base for visit to York
Pros:

Great location for short bus ride into York
Plenty of car parking spaces

Cons:

Bathroom on the small side

2026-04-18 via Nuitee
D
dd01b064931571cf0d572e5dee8ab8f1 solo_traveller gb
9
Comfy stay!
Pros:

Really comfy bed, room decor great and lovely walk in shower!

Cons:

Not a complaint and I expect to be green, there are no bin liners in the bedroom bins - I decided to put the used tea bags in one of the mugs so as not to cause mess!

2026-04-18 via Nuitee
7
7d9ffbad1e20731d846b8889fc635659 family_with_children gb
7
Great people and areas but rooms could do with more care for the price
Pros:

Polite staff, really nice communal areas and good breakfast

Cons:

Room was dated, poorly finished and we had no tv arial!

2026-04-18 via Nuitee
2
2c2f9151f69c71a85276b737a287d20e solo_traveller br
9
2026-04-17 via Nuitee
5
5cb93c31f794717ec32ba229d8c94a0a solo_traveller gb
8
Nice hotel but a few issues this time
Pros:

Peaceful location away from the main road. Near to the Knavesmire. Lovely greenery and walks. Dog friendly. Near a good bus route. Plenty of parking. Early check in available.

Cons:

Bathroom extremely small, (door could be made a sliding to make more of space) any bigger than a UK size 16 you wouldn't have got in!. Also "something rude" drawn on bathroom mirror! (Obviously not cleaned!) Dust in some areas, tops of bed and television etc. On returning to our room after window being open all day, strong smell of "cats". Following day, on returning to room after breakfast, door key had been dis-abled so I couldn't get back into the room, had to get a member of room staff to let me in. It was only 10.30am so we were still within our time. On leaving, we told the Receptionist who simply said they sometimes do that. No apology.

2026-04-17 via Nuitee
5
5443e0d48558706086e03b724a5dbbe6 family_with_children gb
7
Pros:

Location and breakfast was good. Plenty of choice

Cons:

Bed, bedding, pillows hard and crispy, room was filthy. Crisps under the bed and mold around the bath and sink. Kettle was rusty inside

2026-04-17 via Nuitee
E
e488ff57c83b70cd7dd6484f4d2471c3 family_with_children gb
8
2026-04-15 via Nuitee
2
2aba0b2675ea7284ce2142189fef210c solo_traveller gb
5
2026-04-15 via Nuitee
F
f5ec5d602ef471d8bfecf02d38d26845 couple gb
7
2026-04-14 via Nuitee
1
187900e00e8e71e4311025b3c3d5f3cd solo_traveller gb
10
Pros:

Very stylish and clean through out. Staff really friendly and helpful. Rooms are fully equipped with hair dryer irons and kettles

2026-04-13 via Nuitee
4
4c21b9537721721635583d94a56a1983 couple gb
7
2026-04-13 via Nuitee
E
e5740aba1011735ffc095363ba601141 family_with_children gb
7
2026-04-13 via Nuitee
5
59e7e35476a87106871e0befbd9dc1a9 solo_traveller gb
7
2026-04-13 via Nuitee
0
04de9c3af349701733607ee1728ead31 couple gb
9
Pros:

Great location
Really friendly staff

2026-04-13 via Nuitee
2
20282aa3bef373e4e12f06e5d658a727 couple gb
9
2026-04-13 via Nuitee
5
51c61610332273c04b4c5cf494bdd34c solo_traveller gb
9
2026-04-13 via Nuitee
1
1789467b4afb72d247d46bcfacc1ac5c family_with_children gb
8
2026-04-13 via Nuitee