Holiday Inn York by IHG

Hotels
Holiday Inn Hotels & Resorts
7.8 (7409 reviews)
York Racecourse, Tadcaster Road , York , gb

Free
Children allowed
Pets allowed

Facilities

Meeting rooms
Express check-out
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Decent amenities
Cons:
Cleanliness issues
Service delays
Food quality concerns

Categories

Cleanliness
6.91
Mixed feedback; some mention cleanliness issues such as dirty dishes and half-cleaned rooms.
Service
7.38
Reports of helpful staff but mixed experiences with management and service execution.
Location
8.92
Consistently praised as excellent for accessibility to site attractions and local amenities.
Room Quality
7.87
Generally comfortable rooms, though some reported issues like overheating and cramped space.
Amenities
7.9
Adequate amenities were available; however, noted service delays affected enjoyment.
Value for Money
8.36
Guests feel the price matches the services provided, despite some complaints.
Food and Beverage
6.91
Mixed reviews with concerns over breakfast service and quality.
Overall Experience
8.18
Guests enjoyed overall stay, though minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:18

Property Description

Discover a serene escape at Holiday Inn York, perfectly nestled in lush grounds and just steps from the excitement of York Racecourse.

Stylish Accommodations: Experience bright and airy bedrooms featuring air conditioning, free WiFi, and a host of amenities including work desks, tea/coffee facilities, and televisions with satellite channels and on-demand movies for your ultimate comfort.

Culinary Delights: Savor delectable dishes at our modern restaurant, catering to all tastes with a menu that highlights fresh, local ingredients, making every meal a memorable experience.

Convenient Location: Enjoy easy access to York's historic center, only a 10-minute drive away, and take advantage of our ample free parking and proximity to the Askham Bar Park and Ride Bus Station for effortless explorations.

Unwind and indulge in the perfect blend of comfort and convenience—book your stay at Holiday Inn York today!

Important information:

For guests with accessibility requirements, please contact the hotel in advance so we can explain the process of registering when you arrive with us.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 7409 reviews
Cleanliness: 6.91
Service: 7.38
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.18
J
Jakki couple gb
6
2026-06-06 via Nuitee
K
Kelly solo_traveller gb
7
Pros:

Close to where we needed to be

Cons:

The room wasn't very clean. Dirt on windowsill.

2026-06-06 via Nuitee
N
neil couple gb
7
Very convenient
Pros:

Clean and friendly

2026-06-06 via Nuitee
D
Darren solo_traveller gb
8
2026-06-05 via Nuitee
A
Asha solo_traveller gb
8
Mini York trip
Pros:

Lovely clean room, comfortable bed. Good hotel with parking. Great location as only 10 minutes away from town centre. Bus top near hotel so very convenient and cheaper to travel into town by bus. There's an option to order food till late and delivered to your room.

Cons:

No fridge in room.

2026-06-05 via Nuitee
H
Helen solo_traveller gb
8
Comfortable overnight stay good breakfast
Pros:

Modern clean
Spacious room
Good food in restaurant

Cons:

Little space in bathroom

2026-06-05 via Nuitee
B
Burdon solo_traveller gb
7
Holiday inn York.
Pros:

One of the best hotels 🏨 we've stayed at staff we're great got to mention Ruby was super helpful and attentive.

Cons:

Door's could do to be a little more soft close in the morning in order not to disturb guest's still sleeping 😴.

2026-06-05 via Nuitee
A
Alicia couple gb
10
Lovely stay
Pros:

Clean and large rooms

Cons:

The big tree out the front needs cutting back as it’s blocking the hotel sign from the road .

2026-06-04 via Nuitee
S
Szymon family_with_children gb
8
2026-06-04 via Nuitee
N
Natasha solo_traveller gb
10
Would recommend
Pros:

The staff were so friendly and would offer help at all times. The distance was approx 35 min walk from the center which was an easy walk, and felt safe. Breakfast was substantial and enjoyable.

2026-06-04 via Nuitee
K
Kirsty solo_traveller gb
10
2026-06-04 via Nuitee
A
Alex couple gb
7
Very comfortable. Restaurant excellent
Pros:

Location / car parking & restaurant

Cons:

Reception appeared to have trouble with key card room access system

2026-06-03 via Nuitee
S
Simona solo_traveller it
8
Ottima posizione per York
Pros:

La posizione vicina a York e strategica per girare lo Yorkshire. Il grande parcheggio gratuito

Cons:

Va migliorato il servizio pulizia, sia negli ambienti comuni (sala colazione con tavoli non sparecchiati e sempre sporchi) e il servizio pulizia camera (su 4 notti abbiamo trovato una sera ka camera non fatta)

2026-06-02 via Nuitee
F
Fearnley solo_traveller gb
7
satisfactory
Pros:

very noisy through connecting door .. adjoining room ... TV and snoring

2026-06-02 via Nuitee
M
Mclaughlin solo_traveller gb
5
Cons:

Bathroom was very small

2026-06-02 via Nuitee
A
Adele couple gb
6
Great location, free parking, friendly staff
Pros:

We have used several times on our visits to York. Great location 20 min walk or very short bus ride to town.
Free parking. Staff are lovely

Cons:

On this occasion room was a bit tired and not as clean as expected… Bed sheets were immaculate so made up for the room itself.
Morning woken at 7am By a travel bus who kept Engine running right outside our window for a solid hour.
Woke us so not a relaxing stay…. This time.

2026-06-01 via Nuitee
M
Michelle solo_traveller gb
5
2 horror nights
Pros:

I like the breakfast nice a beautiful prepared

Cons:

I didn't like the room I booked ,air condition wasn't working so room temperature like at sauna, bathroom didn't work correctly as drain was stuck ...room not ready when I came for 4 people as I booked not even had 4 cup ready in the room ...very disappointed for the overal stay and money paid ...one bed comfortable the other was horrible the sofa bed sprung out not comfortable sleeping 2 horror night sleep on springs with very hot weather and room was like sauna where u can't be more than needed

2026-06-01 via Nuitee
L
Lynne couple gb
10
Pros:

A lovely Holiday Inn just a 20 min walk to the centre of York

2026-06-01 via Nuitee
J
Justyna Araj solo_traveller gb
8
Pros:

Przede wszystkim cisza i spokòj. Panie z recepcji bardzo uprzejme. Pokòj z łazienką wart swojej ceny. Polecam.

Cons:

Poduszki I kołdry po zdjęciu poszewek mogłyby być od czasu do czasu wyprane.

2026-06-01 via Nuitee
D
Diwivo solo_traveller nl
8
Goed hotel met eigen parkeerplaats, ruime kamer.
Pros:

Het hotel was goed bereikbaar, fijne ligging. Mooie schone kamers, vriendelijk personeel. Eten was goed, zowel 's-avonds als ontbijt. Leuk terras om nog even een drankje te nuttigen en van t late middag zonnetje te genieten.

Cons:

Het ontbrak wat aan sfeer in de eetzaal, maar dat zie je vaker bij grotere hotels. Het was warm in de kamer en dat al voor de maand mei.

2026-06-01 via Nuitee