Holiday Inn York by IHG

Hotels
•
Holiday Inn Hotels & Resorts
York Racecourse, Tadcaster Road , York , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Decent amenities
Cons:
Cleanliness issues
Service delays
Food quality concerns

Categories

Cleanliness
6.91
Mixed feedback; some mention cleanliness issues such as dirty dishes and half-cleaned rooms.
Service
7.38
Reports of helpful staff but mixed experiences with management and service execution.
Location
8.92
Consistently praised as excellent for accessibility to site attractions and local amenities.
Room Quality
7.87
Generally comfortable rooms, though some reported issues like overheating and cramped space.
Amenities
7.9
Adequate amenities were available; however, noted service delays affected enjoyment.
Value for Money
8.36
Guests feel the price matches the services provided, despite some complaints.
Food and Beverage
6.91
Mixed reviews with concerns over breakfast service and quality.
Overall Experience
8.18
Guests enjoyed overall stay, though minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:18

Property Description

Modern Comforts and Convenient Location

Luxurious Amenities
The bright and airy bedrooms with air conditioning and free WiFi offer a comfortable stay. Enjoy the convenience of a work desk, tea/coffee facilities, and entertainment with satellite channels and on-demand movies.

Dining Delights
Indulge in delicious breakfast and homely dishes at Junction Restaurant. Unwind at the lounge bar and terrace with a cup of Starbucks coffee, perfect for relaxing after a day of exploring.

Easy Access to Attractions
With a short walk to the city centre and nearby attractions like Goddards House and Garden, guests can easily explore the beauty of York. Conveniently located near Askham Bar Park and Ride Bus Station for hassle-free transportation.

Book your stay at Holiday Inn York for a perfect blend of comfort and convenience.

Important information:

For guests with accessibility requirements, please contact the hotel in advance so we can explain the process of registering when you arrive with us.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

Cleanliness: 6.91
Service: 7.38
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.18
M
Miriam • family_with_children • no
8
2026-07-11 • via Nuitee
H
Haiyan • family_with_children • cn
9
2026-07-11 • via Nuitee
C
CAROLE • solo_traveller • gb
7
Pros:

Location perfect.

Cons:

Poor value £400plus for 2 nights. Upgraded room very disappointed smallest bathroom ever very dated room.

2026-07-11 • via Nuitee
G
Graham • solo_traveller • gb
8
Pros:

Staff were great
Room qas extremely clean

Cons:

Bed was too soft for me

2026-07-11 • via Nuitee
L
laura • couple • ie
8
Comfort
Pros:

Comfortable quiet

Cons:

Nothing

2026-07-11 • via Nuitee
B
Boris • couple • gb
8
Good hotel
Pros:

The breakfast selection was fairly limited, but it was sufficient and satisfying.

Cons:

The procedure to register your car for free parking turned out to be a little bit confusing

2026-07-11 • via Nuitee
A
André • solo_traveller • ch
8
2026-07-11 • via Nuitee
M
Michelle • couple • gb
10
Perfect for the races.
Pros:

Location for the race course was perfect. Walking distance to the course!

Cons:

NA

2026-07-11 • via Nuitee
M
Marshal • solo_traveller • gb
1
2026-07-10 • via Nuitee
J
Josh • solo_traveller • gb
6
2026-07-10 • via Nuitee
A
Alan • couple • gb
8
Very pleasant. Good breakfast. Would definitely stay here again
Pros:

Good location. Easy to find. Very peaceful and quiet

Cons:

It was very hot during our stay and the air conditioning only stayed on for a short period and had to be reset during the night

2026-07-10 • via Nuitee
F
FRANCIS • couple • gb
7
Good stay hotel was clean
Pros:

Nice location close to York, good car park

Cons:

The manager never smiled, always looked stressed

2026-07-10 • via Nuitee
S
Shery Ann • family_with_children • gb
7
It was comfortable but one member of staff was very rude to my autistic son.
Pros:

It was nice and in a nice location

Cons:

It was wonderful

2026-07-10 • via Nuitee
V
Vince • couple • gb
8
2026-07-10 • via Nuitee
L
Latif • family_with_children • gb
5
Don’t stay there
Pros:

Nothing

Cons:

Staff was cheeky

2026-07-10 • via Nuitee
E
Elenitsas • solo_traveller • au
6
2026-07-10 • via Nuitee
R
Robert • couple • gb
10
Location for transport to city centre.
Pros:

Location, price & service.

Cons:

Meals could be better.

2026-07-09 • via Nuitee
S
Svitlana • family_with_children • ua
7
2026-07-09 • via Nuitee
F
Francis • couple • gb
10
Jusr what we needed
Pros:

Breakfast was excellent. Lots of choice and the selection was good quality

Cons:

N/A

2026-07-09 • via Nuitee
A
Andrew • solo_traveller • gb
7
Met my needs
Pros:

Location, quiet and friendly staff.

Cons:

Rooms slightly tired but clean.

2026-07-09 • via Nuitee