Premiere Classe Ales - Anduze

Hotels
Premiere Classe
6.8 (1590 reviews)
1577 Chemin Des Sports , Alès , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
4.45
Many reviews mention dirty rooms and poor housekeeping.
Service
8.95
Several reviews praise the hotel's staff as pleasant and accommodating.
Location
8.95
Location is consistently highlighted as a positive aspect due to its proximity to the city center.
Room Quality
5.95
There are mentions of outdated and poorly maintained rooms, affecting overall quality.
Amenities
6.45
Amenities are noted as lacking, with complaints about insufficient towels and no welcome coffee.
Value for Money
6.95
Some guests feel the prices do not match the quality, especially concerning breakfast options.
Food and Beverage
5.45
Breakfast options are repeatedly criticized for being limited and of poor quality.
Overall Experience
7.25
Mixed feelings with some guests enjoying their stay, while others express disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:57

Property Description

Mountainous Tranquility
Nestled at the base of the picturesque Cévennes mountains, Premiere Classe Ales - Anduze offers a serene escape just minutes from the vibrant city center.

Comfort and Convenience
Experience genuine comfort in our air-conditioned rooms, each equipped with a working area, private shower, and a TV for your relaxation.

Explore and Indulge
Benefit from our prime location to explore local attractions or unwind in the lush mountain surroundings. Don't forget to kick start your day with a delicious buffet breakfast before venturing out.

Book now to experience the perfect blend of relaxation and adventure at Premiere Classe Ales - Anduze.

Important information:

How to check in/out: You can pay by cash during the opening hours (6:30 am to 11 am and 5 pm to 9 pm on weekdays, and 7 am to 11 am and 5 pm to 9 pm during weekends and holidays). Outside those hours you can use the automatic credit card payment system which will enable you to obtain the magnetic key card to gain access to your room.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.8
Based on 1590 reviews
Cleanliness: 4.45
Service: 8.95
Location: 8.95
Room Quality: 5.95
Amenities: 6.45
Value for Money: 6.95
Food and Beverage: 5.45
Overall Experience: 7.25
C
Céline extended_group fr
2
A fuir
Pros:

Le rapport qualité prix est correct.

Cons:

Arrivées dans l’a-m, la réceptionniste ne trouvait pas notre réservation. Après avoir eu notre carte de chambre, nous accédons à celle-ci en passant devant un groupe d’hommes bruyant, buvant de l’alcool et nous regardant avec insistance. En arrivant devant notre chambre, un autre homme ivre s’est effondré sur le sol… j’ai du appeler vers 22h30 pour faire cesser le bruit dehors du fameux groupe.
Dois je aborder l’odeur de tabac froid dans la chambre?

2026-04-18 via Nuitee
M
Marco solo_traveller fr
8
2026-04-18 via Nuitee
J
Jean Paul solo_traveller fr
7
2026-04-17 via Nuitee
L
LOUIS MARIE couple fr
8
Bien on y repassera
Pros:

Bonjour pour y avoir passé une nuit c'était parfait mais le conseiller pour un séjour romantique peut être pas quand même

2026-04-17 via Nuitee
S
Sonia couple fr
10
2026-04-17 via Nuitee
M
monica couple es
4
2026-04-16 via Nuitee
V
vanessa family_with_children fr
4
Cons:

-Le produit stupéfiant retrouver sous la couette lorsque je l’ai ramené à la dame de l’accueil, elle m’a simplement dit OK merci, pas un seul désolé ou un geste, sachant que j’étais en séjour avec mon enfant de cinq ans qui aurait pu découvrir ceci.
- le bruit des personnes dehors en train de chanter écouter de la musique boire des bières devant le personnel qui ne disait rien

2026-04-16 via Nuitee
P
Poussin couple fr
7
Pros:

Correct.

Cons:

Salle de bain un peu exiguë mais ce n'était pas une surprise.

2026-04-15 via Nuitee
M
Mélanie solo_traveller fr
8
Pros:

L'emplacement, la gentillesse du personnel

Cons:

La chambre très exiguë, le confort sommaire du lit mezzanine, le petit déjeuner avec très peu de choix...

2026-04-15 via Nuitee
D
Daniel solo_traveller fr
8
2026-04-14 via Nuitee
M
Marco solo_traveller fr
7
2026-04-13 via Nuitee
X
xavier couple fr
7
2026-04-13 via Nuitee
B
Bernard solo_traveller fr
8
Bien mais bruits gênant, jeu de boules derrière le parking
Pros:

Bien, petit mais ça va.
Déjeuner correct

Cons:

Personnes qui téléphonent tardivement sur les balcons.
Il faudrait sensibiliser les personnes à telephoner dans la chambre.

2026-04-12 via Nuitee
D
Domingos Manuel solo_traveller fr
10
2026-04-11 via Nuitee
L
Lucette solo_traveller fr
8
2026-04-08 via Nuitee
G
girard couple fr
8
Pros:

ras correspond au descriptif
chambre propre
acceuil professionnel
tranquillité du lieux malgré proximité rocade

2026-04-07 via Nuitee
M
Mai couple fr
9
2026-04-05 via Nuitee
R
Robert solo_traveller fr
7
2026-04-03 via Nuitee
F
Frederic couple fr
3
Cons:

Pas de serviette/ odeur de cigarette …

2026-04-03 via Nuitee
D
Daniel solo_traveller fr
8
2026-04-03 via Nuitee