Pacific Hotel Ambon

Hotels
6.9 (9 reviews)
Jalan Cendrawasih, Sirimau , Ambon , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Restaurant
Room service
Express check-in/check-out
Car hire
Massage services
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Helpful staff
Spacious rooms
Nice swimming pool
Cons:
Repairs needed
Limited food options
Atmosphere lacking

Categories

Cleanliness
5.98
Slightly lower due to mentions of repairs and lack of food stock.
Service
7.95
Helpful staff found ticket office, supporting a positive service experience.
Location
7.99
Helpful staff made finding the ticket office easier, indicating a good location.
Room Quality
7.44
Rooms are spacious, contributing to a solid positive sentiment.
Amenities
6.97
Nice small swimming pool noted, but limited food options.
Value for Money
6.93
Standard quality for this hotel tier.
Food and Beverage
5.48
Mention of lack of dishes indicates a need for improvement.
Overall Experience
6.45
Mixed experiences from pros and cons lead to a moderate overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:01

Property Description

Luxurious Accommodation in Ambon

Exquisite Dining and Relaxation
Experience top-notch room service and savor delicious meals at our on-site restaurant. Unwind by the year-round outdoor pool or stay connected with complimentary WiFi and parking facilities.

Comfortable Rooms with Modern Amenities
Indulge in comfort with in-room kettle, private bathroom, and entertainment on a flat-screen TV. Stay cool with air conditioning and enjoy the convenience of free toiletries and a hairdryer.

Exceptional Service and Convenience
Our multilingual staff are available 24/7 at the reception to assist you in English or Indonesian. Take advantage of our paid airport shuttle service for a hassle-free arrival and departure.

Book your stay at Pacific Hotel Ambon for a memorable and relaxing experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 9 reviews
Cleanliness: 5.98
Service: 7.95
Location: 7.99
Room Quality: 7.44
Amenities: 6.97
Value for Money: 6.93
Food and Beverage: 5.48
Overall Experience: 6.45
D
Dario • couple • it
4
Ambon città di passaggio per altre mete
Pros:

Camera spaziosa,letto comodo.staff disponibile.piano non fumatori

Cons:

struttura che avrebbe bisogno di un restyling (c’è anche caduto in bagno un porta asciugamani di metallo) non curata, non c’era sapone in bagno. Colazione solo asiatica, scarsa e fredda neanche un tovagliolo… In compenso qualche scarafaggio sul pavimento. Wi-Fi in camera non funziona solo nella hall !!!!!ma ciliegina sulla torta… Ho scelto questo hotel(solitamente utilizzo altra struttura vicino molto buona) perché costretto a rimanere per tre giorni ad Ambon! Perché aveva la piscina. La quale è proprio uno specchietto per le allodole…. nel senso che è una piccola piscina senza sedie comode ma soltanto tavolini bar ma quello che è stato allucinante che mentre eravamo lì sono arrivati circa 30 bambini dell’asilo (si vede che hanno una convenzione con la scuola) vi lascio immaginare impossibile stare (mi fa piacere per i bambini) ma non è possibile per un hotel, costringere gli ospiti a convivere in una situazione del genere. Il giorno dopo più o meno stessa scena, perché hanno spostato tutti i tavoli e le sedie, perché c’era una festa di compleanno di bambini… Se questo è un hotel con piscina…!!!!! Vivamente sconsigliato ci sono strutture vicine che magari non hanno la piscina, ma sono sicuramente migliori.

2026-03-19 • via Nuitee
P
peter • solo_traveller • gb
9
Nice place to stay
Pros:

Great place to stay. I had a big room on floor 6 with a great view of Ambon and the sea. Staff are nice.

2026-03-16 • via Nuitee
N
Nicolas • couple • gb
10
Pros:

Helpful staff found the office in Ambo to buy boat tickets to Amba Neira. Would have been very difficult to find otherwise.
Nice small swimming pool: refreshing!

2026-01-09 • via Nuitee
A
Ariel Hernan • solo_traveller • es
8
2025-12-29 • via Nuitee
M
moestadja • couple • nl
6
Pros:

Locatie personeel redelijk goed

Cons:

Reparatie en ontbijt

2025-11-17 • via Nuitee
V
Victor • solo_traveller • nl
8
Comfortabel
Pros:

Ruime kamers

Cons:

Teveel dat er geen gerechten in voorraad hadden

2025-11-15 • via Nuitee
R
Rahawarin • family_with_children • nl
7
Cons:

De sfeer ontbeit en avond eten.

2025-08-31 • via Nuitee
N
Neale • group • au
7
Good
2023-05-22 • via Nuitee
P
Peter • young couple • au
8
Very good
2023-01-08 • via Nuitee
S
Susan • young couple • ca
3
Spend $10 more and get something much better.
Pros:

Location was good, when the pool was open (it was closed for 2 out of the 4 days we stayed) it was a nice treat.

Cons:

It was filthy, especially the bathroom. I am not even sure how a bathroom gets that dirty. The restaurant has a lot of taxes and fees, that we did not see posted anywhere. Internet in the rooms came and went, and was never very strong, it was better in the lobby / restaurant.

2022-11-18 • via Nuitee
I
Intan • review category business travellers • id
8
Very good
Pros:

The room is comfy

Cons:

The security so unwell trained, he saw me carry my suitcase he don't even help. its happen twice arrived and leaving.
very bad security

2022-11-15 • via Nuitee