Grand Hotel Therme

Hotels
8.9 (808 reviews)
Neofit Rilski Str. , Banya , bg

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Nice facilities
Great spa
Comfortable beds
Good pools
Value for money
Cons:
Staff not polite
Food variety lacking
Cleanliness issues
Awkward service experience

Categories

Cleanliness
8.11
Mention of cockroaches in the room and restaurant suggests some cleanliness issues.
Service
9.08
General issues with staff politeness, but adequate service overall.
Location
9.62
No specific issues mentioned; generally positive sentiment.
Room Quality
8.57
Mixed sentiments, comfortable beds highlighted, but a cockroach was found in the room.
Amenities
9.6
Very positive remarks about spa and pools.
Value for Money
9.06
Overall good experience, but minor issues with all-inclusive offering.
Food and Beverage
8.11
Mentioned lack of variety and issues with the all-inclusive package.
Overall Experience
9.08
General satisfaction despite specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:10

Property Description

Luxurious Amenities

Indulge in the deluxe offerings at Grand Hotel Therme, including an outdoor swimming pool, fitness centre, indoor pool, sauna, and evening entertainment.

Culinary Delights

Savor a delicious breakfast with various options, and dine at the onsite restaurant serving a diverse range of cuisines, from Italian to local delicacies.

Wellness Paradise

Relax and rejuvenate in the hotel's wellness area, featuring a hot tub and hot spring bath, or enjoy recreational activities like skiing, with ski equipment and bike hire available.

To enjoy a lavish retreat at Grand Hotel Therme and experience unmatched luxury, book now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 808 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.62
Room Quality: 8.57
Amenities: 9.6
Value for Money: 9.06
Food and Beverage: 8.11
Overall Experience: 9.08
M
Mariya • solo_traveller • bg
9
2026-07-04 • via Nuitee
M
Mariya • solo_traveller • bg
9
2026-07-04 • via Nuitee
M
Milena • couple • bg
10
Pros:

За пореден път се настаняваме и всеки път надминава очакванията ни.Прекрасен хотел,вкусна и разнообразна храна и любезен персонал

2026-07-02 • via Nuitee
G
Gülcan • family_with_children • bg
10
2026-06-30 • via Nuitee
P
Petrov • family_with_children • bg
1
2026-06-28 • via Nuitee
A
Asenova • solo_traveller • bg
8
2026-06-27 • via Nuitee
M
Maxsim • couple • il
10
Pros:

Everything was great. The food, the room service, the bar, the gym!

2026-06-27 • via Nuitee
Надежда • solo_traveller • bg
8
2026-06-26 • via Nuitee
D
Daniil • couple • il
10
2026-06-25 • via Nuitee
G
Gabriela • couple • bg
8
2026-06-23 • via Nuitee
D
Dimana • couple • bg
10
2026-06-22 • via Nuitee
Младен • solo_traveller • bg
10
Pros:

Всичко беше перфектно

2026-06-21 • via Nuitee
A
Abraham • solo_traveller • il
10
Pros:

בבריכות בחוץ כדאי להוסיף שלט זוהיר בחוץ במקום של מדרגות.
חדר להוסיף מגירות מתחת ל טלויזיה ואז יכולים להגדיל את התליה בארון.
במקלחת להוסיף דלת כדי שהמים לא יצאו החוצה.
בכללי מקום נהדר, ממש נהננו.

2026-06-15 • via Nuitee
T
Tsacheva • solo_traveller • bg
10
2026-06-12 • via Nuitee
J
Jelena I. • solo_traveller • bg
7
Nice but can be better
Pros:

The location is good. The staff was also nice. Food was great!

Cons:

It seems it is not maintained well enough. The children's corner outside was left with stones and wires sticking out. There was a meter left out as well. The door frame in the bathroom was out of place from heath maybe. Stains on the carpet and chairs.

2026-06-07 • via Nuitee
R
Radoslav • couple • de
9
2026-06-06 • via Nuitee
D
DENIS • solo_traveller • il
10
2026-06-04 • via Nuitee
S
Stoyanova • solo_traveller • bg
7
Стефанка Стоянова
Pros:

Спа центъра

Cons:

Храната

2026-06-04 • via Nuitee
E
Eli • couple • il
9
2026-06-04 • via Nuitee
Лазаров • family_with_children • bg
10
2026-06-04 • via Nuitee