ibis Dubai One Central

Hotels
ibis
7.9 (7470 reviews)
Trade Centre District , Dubai , ae

Children allowed

Facilities

Meeting rooms
Fitness facilities
Nightclub
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Room size
Check-in issues
Amenities

Categories

Cleanliness
7.11
Some reviews mentioned cleanliness issues, particularly with rooms.
Service
8.58
Most guests found the staff polite and helpful.
Location
9.12
Consistently highlighted as a strong point, particularly for conferences.
Room Quality
7.07
Rooms described as small and lacking comfort for some guests.
Amenities
7.6
General sentiment indicates average amenities with noted issues.
Value for Money
8.06
Value was appreciated by guests, but some felt it could be less expensive.
Food and Beverage
7.61
Breakfast received mixed reviews; some liked it, others wanted more variety.
Overall Experience
8.08
Guests generally had a pleasant experience but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:45

Property Description

Experience the vibrant heart of Dubai with a stay at ibis One Central, your perfect launchpad for adventure and relaxation.

Prime Location
Situated just 5 minutes from the Dubai Metro, our hotel puts you at the doorstep of iconic attractions such as Burj Khalifa, Dubai Mall, and the delightful Spice & Gold Souk. Explore the best of Dubai effortlessly!

Refreshing Summer Delights
Beat the heat with our selection of invigorating summer drinks. For an upgraded experience, enjoy complimentary access to the luxurious pool at Novotel World Trade Centre when you choose a premium room.

Ideal for Young Travellers
Designed with young adventurers and professionals in mind, ibis One Central offers an atmosphere that's both modern and inviting, ensuring a memorable stay for every guest.

Don’t let this summer slip away – book your stay at ibis One Central today and get ready to live your best life. We can’t wait to welcome you!

Important information:

Kindly note that room types that are booked are subject to availability.

Please note that once the nonrefundable reservation is made, the hotel will send the guest a 3D secure link to process with the payment.

All guests are required to present a valid ID (original passport or Emirates ID) upon check-in.

Kindly note that guests are required to present the credit card used to prepay their booking upon arrival, otherwise the hotel reserves the right to request a different credit card or cash payment to guarantee the stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 7470 reviews
Cleanliness: 7.11
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.08
V
Vishnu solo_traveller ae
5
Pros:

Location & Contemporary

Cons:

Drilling maintenance work started by 08:00 A.M and too noisy.
No basic support lift and shift luggage/baggage
Waited in reception with hand luggage/baggage for 12 mins as only one lady at reception was there.

2026-06-13 via Nuitee
E
Eranda solo_traveller ae
10
Pros:

All staff were very good

2026-06-13 via Nuitee
S
Sergiu couple ro
10
2026-06-13 via Nuitee
M
maldousari solo_traveller kw
1
Cons:

There was construction work that they didn't tell us about and the restaurant was not clean and the valet staff were hardly rude

2026-06-13 via Nuitee
M
Marie Antonette couple ae
10
2026-06-12 via Nuitee
S
serhat solo_traveller tr
6
Cons:

Kahvaltı dahil oda aldık kahvaltı için başka otele götürdüler çok saçma

2026-06-12 via Nuitee
C
Chiponda solo_traveller zw
10
Pros:

The staff was very helpful and friendly . Very central location. Good environment.

2026-06-12 via Nuitee
N
Niran solo_traveller ae
10
انصح بالاقامة في الفندق
Pros:

شكرا لكل الموظفين في الاستقبال وعمال النظافة والمختصين بغرفة الامانات
الموقع جدا رائع وحوله كل ماتتمناه

Cons:

الغرفة شوية صغيرة

2026-06-12 via Nuitee
D
Daniel couple es
6
Pros:

El personal no era malo, pero tuve una situación. Resulta que saqué el hospedaje con errores en la fecha y cuando le pedí si me lo podían cambiar la chica me dijo que no aún así hice la cancelación. Y aunque ella me dijo que ya no había disponibilidad en el Hotel cuando intenté volver a sacar en Booking me dieron la opción de volver a sacar en el Hotel porque si había es decir que no me cambió porque no quiso. Esto se lo comuniqué a Booking y directamente me permitió hacer el cambio, pero como ya he recalcado no porque lo haya mejorado el personal, sino porque la propia compañía Booking tomó la decisión teniendo en cuenta que soy un cliente habitual

2026-06-12 via Nuitee
K
Kashif couple ae
10
2026-06-12 via Nuitee
A
Akhil couple ae
8
2026-06-11 via Nuitee
F
Faisal solo_traveller pk
10
Pros:

Room was clean and the staff were amazing especially Fanice and Akshay, will definitely recommend and come back again

2026-06-11 via Nuitee
M
Muhammad Tanveer solo_traveller pk
10
Pros:

Joem, sarina, and richelle made my stay memorable

2026-06-10 via Nuitee
J
John Brent couple ph
10
Excellent
Pros:

Clean

Cons:

None

2026-06-10 via Nuitee
K
KISHORE solo_traveller in
7
Pros:

I am thoroughly enjoying my stay at Ibis One Central, so much so that I’ve extended it for another six months until December 31st, 2026!

The classic rooms are spacious, beautifully designed, and feel incredibly homely, featuring a highly functional work table and a cozy sofa. The hotel's location is perfect for quick access to DIFC, housekeeping does a flawless job every day, and the breakfast buffet offers an excellent, high-quality variety.

Most importantly, the staff's integrity is unmatched. A special thanks to Arvin Decosta at reception. When I accidentally paid with a 500 AED note instead of 50 AED, he immediately called my room to inform me and return the money. This level of honesty and world-class service perfectly reflects the high standards here. Highly recommended!

Cons:

I am writing to share some constructive feedback regarding recent room updates at the Ibis One Central Hotel, as well as a safety concern that requires immediate attention.

First, regarding room layouts: I find that the design of the classic, un-renovated rooms offers much better spatial utility. They are spacious and highly functional for long-term stays. In contrast, the newly renovated rooms feel quite cramped, with insufficient space for luggage and a work table that is far too small for business needs.

Second, I want to bring a specific safety hazard to your attention. The newly installed bathroom door handles have very sharp edges that pose a risk to guests. Unfortunately, I sustained an injury to my left hand due to this design. From a safety perspective, these fixtures require urgent review.

Because of this incident and the layout constraints, I requested a room change and have successfully relocated from Room (14th floor) to (6th floor).

As a long-term guest, I value the hospitality here and hope this feedback is helpful for your ongoing maintenance and design evaluations. I highly recommend having your engineering team inspect the door handles in the renovated rooms to prevent future injuries.

2026-06-10 via Nuitee
N
Nikita solo_traveller in
10
2026-06-10 via Nuitee
Z
Zakariae couple ae
9
2026-06-10 via Nuitee
A
Altaf Chaki solo_traveller in
8
2026-06-08 via Nuitee
A
Abdalla solo_traveller ae
8
Pros:

نظيف والغرفه نظيفه ، الموقع ممتاز .

Cons:

يوجد صيانه في بعض الطوابق تسمع بعض الأوقات اصواتهم .

2026-06-08 via Nuitee
F
Farukh couple ae
10
Pros:

Everything

2026-06-08 via Nuitee