Hanoi Center Silk Boutique Hotel & Travel

Hotels
9.2 (2055 reviews)
16 Phố Chân Cầm , Hanoi , vn

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room size
Some noise from outside

Categories

Cleanliness
8.91
Rooms were clean and cozy, but upkeep could be improved.
Service
9.88
Staff were exceptionally friendly and helpful, going above and beyond.
Location
9.92
Fantastic location, quiet yet central, close to main attractions.
Room Quality
8.37
Rooms are not very large and show signs of aging, despite being clean.
Amenities
8.9
No specific mentions, standard amenities for this hotel tier.
Value for Money
9.36
Good value for the price, especially considering location and service.
Food and Beverage
8.91
No specific mentions, standard quality for this hotel tier.
Overall Experience
9.38
Overall a great stay with many positive highlights, despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:55

Property Description

Luxurious Accommodation with Modern Amenities

Located in the heart of Hanoi, Hanoi Center Silk Boutique Hotel & Travel offers 4-star luxury with a fitness center, free parking, and a shared lounge. The air-conditioned rooms are elegantly furnished with a range of amenities including a coffee machine, flat-screen TV, and private bathroom. Some rooms even feature balconies with stunning city views.

Diverse Dining Options and Leisure Activities

Indulge in a culinary journey at the on-site restaurant serving a variety of cuisines including American and Vietnamese. For leisure, guests can enjoy the children's playground or explore the area through cycling with bike hire services available at the hotel.

Convenient Services and Nearby Attractions

With a 24-hour front desk, concierge service, and free WiFi, Hanoi Center Silk Boutique Hotel & Travel ensures a comfortable stay. Explore nearby attractions like Hoan Kiem Lake and Thang Long Water Puppet Theater. Book now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9.2
Based on 2055 reviews
Cleanliness: 8.91
Service: 9.88
Location: 9.92
Room Quality: 8.37
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 9.38
J
Judith • solo_traveller • ch
7
Pros:

L’emplacement est très bien. En plein cœur de la vieille ville. Pleins de restaurants autour

Cons:

L’état de propreté laissait à désirer et nous avons eu des problèmes avec l’air conditionné qui faisait beaucoup de bruit, des accessoires dans la salle de bain étaient défectueux.
Nous avons pu en parler au personnel et ils ont proposé de nous dédommager de 10% du prix de la chambre.

2026-04-18 • via Nuitee
A
Andrea • couple • au
10
Brilliant location, local business with great staff.
Pros:

Location locations location!!
Easy work to great food and coffee, St Joseph’s, Tram Street, Water puppets. Super friendly and helpful staff. Great to support local businesses.

2026-04-18 • via Nuitee
H
Hans • family_with_children • nl
10
2026-04-16 • via Nuitee
H
Hirona • solo_traveller • jp
9
Pros:

宿泊当日夜に空港に着いてから予約をしましたが、すぐにWhatsappでコンタクトをくださり安心できました。スタッフの皆さんも感じが良く、滞在中も気にかけてくださいました。Xeniaさん(女性)は英語が流暢でお話しすることができて良かったです。お部屋は最上階の9階でバルコニーがありました。シャワーの温度や強さも問題ありません。入り口に常にお茶やバナナ、お菓子の提供があり、お部屋は無料のペットボトルの水2本、ドライヤーもあります。立地も良く観光に便利です。ホテル近くのミシュランのフォーのお店Pho 10 Ly Quoc Suと、同じく近くにあるフォー（鶏肉）のお店Phở Gà Nguyệtがおすすめです！

2026-04-16 • via Nuitee
C
Clemens • solo_traveller • at
9
Pros:

The bed, the location, the personnel

Cons:

Cannot think of anything

2026-04-15 • via Nuitee
W
Wagenvoord • family_with_children • nz
10
Perfect Old Quarter location
Pros:

Xenia was a very helpful hostess and very friendly as well.

2026-04-15 • via Nuitee
R
Ruth • couple • de
7
2026-04-15 • via Nuitee
M
Marietta • solo_traveller • us
10
Restful, comfortable, stress free stay.
Pros:

The staff was extraordinary (Xenia, Emma, Mason, et al) went above and beyond their duties. Emma assisted with smooth check-in, arranged for our transport from the airport, Mason assisted with our luggages, and Xenia took care of us throughout our stay. She checked on us everyday, how we were doing.
When I mentioned the room was a tad small for all our belongings, she arranged an upgrade to a much larger room for free, making sure we were comfortable. Always fresh tea, bananas, and biscuits in the lobby.

Location, location, location is a must for first timers. Multiple eating venues were within walking distance from street food to high end restaurants. Coffee cafes galore are within walking distance also.

Room was clean and appliances all in working order.

Cons:

None that I can think of.

2026-04-15 • via Nuitee
C
Clemens • solo_traveller • at
8
2026-04-13 • via Nuitee
C
Carmillia • solo_traveller • nz
10
Excellent Location
Cons:

The location is very convenient.Close to the old quarter,surrounded by cheap local foods and goods, plenty with a lovely cafe across the road. The room is cosy and clean,accommodating staff, and they kindly stored my bags. I would recommend this place.
Thoroughly enjoyed my stay :)

2026-04-13 • via Nuitee
H
Hammond • extended_group • au
10
2026-04-12 • via Nuitee
D
Duyen • solo_traveller • vn
9
2026-04-08 • via Nuitee
P
Prashant • family_with_children • au
10
One night stay
Pros:

Amazing staff, so friendly and kind and great recommendations for our holiday. Room was spacious and clean and they gave us a free upgrade for the night.

Cons:

Nothing, only positive experiences.

2026-04-08 • via Nuitee
L
Lia • solo_traveller • pt
8
Ótima para quem viaja sozinha como eu
Pros:

limpeza

Cons:

Achei um pouco caro

2026-04-08 • via Nuitee
J
Janette • family_with_children • au
9
Pros:

Customer Service was brilliant.
Xenia & Emma are both great ambassadors for the property.
Highly recommend.

2026-04-07 • via Nuitee
S
Sue • extended_group • au
10
Prime location, friendly and helpful staff very clean facilities.
Pros:

Very friendly staff and clean facilities.

Cons:

Everything was good

2026-04-07 • via Nuitee
S
Sue • extended_group • au
10
2026-04-07 • via Nuitee
S
Stephanie • family_with_children • nz
6
Low price, low expectations
Pros:

Staff were very friendly and helpful. They gave us food for the long trip to Ha Long Bay. Bed was very comfortable.

Cons:

Room was not as described on bookings.com room is not a 2 bedroom apartment but two separate rooms with lift access and hallway in between rooms. Rooms are tired and need painting and looking after.

2026-04-06 • via Nuitee
B
Bibi • solo_traveller • au
10
Great place to stay
Pros:

Property was clean and the staff was amazing

Location was great

Cons:

Everything was great.

2026-04-06 • via Nuitee
L
Lorna • family_with_children • au
8
Pros:

Good location

Cons:

Noisy building site across the road - tired looking room needs updating doesn’t match the pictures.

2026-04-04 • via Nuitee