Hotel Folen

Hotels
8.6 (5416 reviews)
15 Via Giovanni Battista Sammartini Quinto piano , Milan , it

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
8.03
Mixed sentiments; complaints about cleanliness in breakfast area and overall condition of the building.
Service
9.2
Positive sentiments about helpful and friendly staff.
Location
9.24
Great location next to Central Station, convenient for transportation.
Room Quality
8.69
Generally nice rooms, but different from pictures in some cases.
Amenities
8.42
Facilities are good but could improve breakfast quality.
Value for Money
8.68
Standard quality for this hotel tier.
Food and Beverage
7.73
Breakfast quality criticized; need for better products noted.
Overall Experience
8.8
Overall positive experiences highlighted despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:42

Property Description

Convenient Location
Located in Milan's Lombardy region, Hotel Folen is just 600 meters from Centrale Metro Station, making it easy for guests to explore the city. The proximity to attractions like Bosco Verticale ensures a memorable stay.

Comfortable Accommodation
The 3-star hotel offers air-conditioned rooms with free WiFi and private bathrooms. Guests can enjoy amenities such as a flat-screen TV with satellite channels and a safety deposit box. The 24-hour front desk and room service cater to all needs.

Delicious Dining Options
Start your day with a delicious breakfast buffet offering continental and Italian choices. With Brera Art Gallery and Arena Civica nearby, guests can indulge in both culinary and cultural delights.

Experience comfort and convenience at Hotel Folen. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for € 10 per person per night when using an available cot.
    People 4 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 5416 reviews
Cleanliness: 8.03
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.42
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.8
M
mario giovanni solo_traveller it
9
2026-06-06 via Nuitee
E
Elizabeth couple au
9
We had a pleasant stay at Hotel Folen and it is great for access to the station , metro and airport shuttle bus.
Pros:

This small hotel was very convenient for Central station and was perfect for us as we arrived by train and we were only staying one night in Milan. The metro to the centre of Milan was also at the station. the airport shuttle bus was outside the hotel building which we used when we left Milan . The hotel was clean and the rooms were a good size. The breakfast was simple but sufficient. We were served a very nice cappuccino and the staff were very friendly

Cons:

Our room ( no 505) was right outside the breakfast area so there was a bit of noise in the morning from other guests but it was not very loud.

2026-06-05 via Nuitee
V
Vladislava solo_traveller de
8
2026-06-05 via Nuitee
Y
Yerkhan couple kz
9
В целом отель оставил хорошее впечатление, хозяева отеля китайцы очень позитивные и приветливые люди, с точки зрения лог
Pros:

Отношение персонала на высоком уровне, очень отзывчивый и приветливый персонал.

2026-06-05 via Nuitee
H
havazelet couple il
9
מלון במיקום מצויין , נקי ונעים
Pros:

המלון מעבר לכביש של תחנת סנרטלה המרכזית. במטרו 4 תחנות יש לדומו בקו הצהוב. בתחנה יש הרבה מסעדות. ארוחת בוקר נחמדה . המלון מבריק, החדר מרווח וכך גם חדר הרחצה. העובדים ענו על כל שאלותינו ונתנו טיפים. ממש קרוב למלון יש אוטובוסים העלות של 10 יורו לשדה התעופה .

Cons:

הכל היה מעולה

2026-06-04 via Nuitee
S
Sufian Alwanees solo_traveller sa
10
Pros:

كل شي اعجبني خصوصا موظفي الاستقبال قمة في الاحترام والتقدير

2026-06-04 via Nuitee
R
Ruben D J solo_traveller aw
10
Hotel Folen: the Best/Safest at Milano Centrale.
Pros:

The overall staff was very nice, friendly and helpful. Ladies attending breakfast were the best of all our experiences from Egypt to Istanbul, Athens and Rome(terrible). These ladies can teach others at many other hotels. Even with some difficulties with the English language, they were the best in their friendly, very attentive communication abilities. They are the priceless jewels of Hotel Folen!

Cons:

As stated above.. the staff especially the very attentive ladies at breakfast between May 26 and 29. Very safe hotel in the direct Milano Cle area.

2026-06-04 via Nuitee
I
Ivan couple au
8
Cmpletely met our expectations & requirements.
Pros:

Perfect location for easy access to train station.

Cons:

Location, location, location.

2026-06-04 via Nuitee
N
Nagórska solo_traveller pl
7
2026-06-04 via Nuitee
A
andrew extended_group gb
9
Ideal location, very clean and well-kept hotel with friendly staff
Pros:

The hotel was spotlessly clean and looked as though it had been decorated very recently. The staff were very friendly and helpful. Located very close to the main Milan railway station

Cons:

Nothing

2026-06-03 via Nuitee
S
Sergio solo_traveller cl
10
Una buena exper
Pros:

La limpieza y la atención. Es muy extraño, hay más de 5 hoteles en el edificio. Uno por piso al parecer, pero éste, estaba bien iluminado y limpio. El desayuno normal. La habitación muy buena, aire acondicionado. El baño exelente.

Cons:

Al principio me asusté por la entrada al edificio pero al llegar al 5 piso todo cambió

2026-06-03 via Nuitee
S
Supa couple us
7
Very clean and friendly hotel. Front desk and breakfast staff are very nice and helpful.
Pros:

It’s closed to all attractions especially the tour buses and the main train stations

Cons:

The stairway to get into the elevator because we had too many luggage.

2026-06-03 via Nuitee
C
Chang-Chu couple us
9
Very good.
Pros:

Very good location. Friendly staff.

2026-06-02 via Nuitee
K
Kathryn solo_traveller au
10
Pros:

Great!! Would definitely come back, staff wonderful and accommodating, location makes it so easy to get around being close to the station, feel safe, modern rooms and clean.

2026-06-02 via Nuitee
D
Dagfinn couple no
7
Pros:

ok frokost, flott rom, fint bad, god seng.

2026-06-02 via Nuitee
A
ARTUR couple am
8
2026-06-02 via Nuitee
M
Mad Max 1966 couple ch
8
Praktisch, einfach, freundlich, sauber.
Pros:

Das Hotel liegt gleich neben dem Hauptbahnhof Mailand. Wir sind mit dem Zug angekommen, haben dort übernachtet und sind am nächsten Tag weiter gereist. Das Gleiche auf der Rückreise.
Gemütliches Hotel, sehr wahrscheinlich ein Familienbetrieb. Das Zimmer und der Rest sehr sauber. Das Personal sehr freundlich und zuvorkommend. Frühstück okay.

Cons:

Die Preise für ein 3-Sterne-Hotel in Mailand, wie das Hotel Folen, sind m. E. zu hoch.

2026-06-01 via Nuitee
E
Ehsan couple ca
10
2026-06-01 via Nuitee
I
Itziar couple es
9
2026-06-01 via Nuitee
L
Luh Indi solo_traveller id
9
Pros:

The location, the staffs are all very welcoming and helpfull. Clear instruction for check in. Use the lift on the right to 5th floor. If the gate locked just press button for Folen hotel.
They let us check in early. Breakfast are enough to make us satisfied, lots of variety in smaller size. The room was clean. Our window was looking out to airport bus to malpensa and the mercato. Window was clean and most night we left it open for fresh air. Would stay again here if we were in Milan again

Cons:

Nothing to dislike.

2026-06-01 via Nuitee