The Merchant

Hotels
9.3 (322 reviews)
64A peddlers street Galle fort Galle 64A peddlers Street, Galle Fort, Galle , Galle , lk

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent breakfast options
Friendly and helpful staff
Great location
Cons:
Limited amenities such as a pool or spa

Categories

Cleanliness
9.2
Guests mentioned very clean rooms and well-maintained facilities.
Service
9.7
The staff were described as friendly, helpful, and welcoming.
Location
9.7
The location was praised as convenient and in the heart of the Galle Fort.
Room Quality
9.2
Rooms were reported as comfortable and spacious.
Amenities
8.2
Lacking some amenities like a swimming pool and spa.
Value for Money
9.2
Guests felt that they got good value for their stay.
Food and Beverage
9.7
Breakfast was highlighted as excellent with a variety of options.
Overall Experience
9.5
Most guests had a wonderful experience and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:29

Property Description

Luxurious Accommodation

Indulge in luxury at The Merchant in Galle. Each room is elegantly furnished with modern amenities including air conditioning, flat-screen TV, and a private bathroom. Some rooms even feature a balcony for a stunning view.

Exceptional Services

Experience top-notch services at our 5-star hotel. From a 24-hour front desk to airport transfers, our dedicated staff ensures your comfort and convenience throughout your stay. Enjoy free WiFi, room service, and more during your visit.

Ideal Location

Conveniently situated near popular attractions like Galle Fort Beach and Lighthouse Beach, The Merchant offers the perfect starting point for your adventures in Galle. Explore the area by cycling or opt for bike hire available at the hotel.

Book your stay at The Merchant now for an unforgettable experience in Galle!

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$30 per person per night when using an available extra bed.
    People 12 years old and over stay for US$40 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 322 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.7
Room Quality: 9.2
Amenities: 8.2
Value for Money: 9.2
Food and Beverage: 9.7
Overall Experience: 9.5
R
Rachel • couple • gb
8
Great location, beautiful hotel
Pros:

Amazing location, right in the centre of Galle fort.
Room was beautiful and very comfortable, we particularly loved the bathroom and the shower especially.
Breakfast was delicious and there was a lot of it.

Cons:

We were above the kitchen and could hear them setting up in the morning.

2026-03-14 • via Nuitee
T
Timothé • couple • fr
8
Great, central stay with excellent food in the heart of Galle
Pros:

Really central location in the heart of Galle, with spacious rooms and amazing facilities. The breakfast was also excellent and the hotel restaurant is probably one of the best places to eat / enjoy a drink in Galle. Overall really recommend the hotel.

Cons:

Housekeeping is a bit of a drawback at this property - there was only one person doing it across the 14+ rooms and that means that it takes a long time to get the room done. We asked the staff to do our room twice at 9:30am and 11am and got told yes, but the room was only done in a rush at 2pm after we raised it for a third time at the reception.

2026-03-11 • via Nuitee
K
Karenza • couple • gb
8
Great location, excellent air con and room but average restaurant
Pros:

Excellent air conditioning and the room was very clean and comfortable. The location was great too

Cons:

The breakfast onsite was very average for the price paid and compared to all other breakfast offerings we have experienced in Sri Lanka. We had an early departure and the hotel offered us a takeaway breakfast which was very disappointing

2026-03-08 • via Nuitee
K
kristina kudriashova • couple • ru
8
Pros:

завтрак классный, отличный ресторан и персонал в этом ресторане, охрана . находится в центре , рядом с ключевыми лостопремечательностями

Cons:

Ожидание по размеру номера , на фото выглядит больше . не поняли повышенного внимания к сдаче ключей. Первый раз столкнулись, что звонят и настойчиво просят сдать ключи, хотя время не закончилось .

2026-03-07 • via Nuitee
J
Johansen • couple • dk
9
2026-03-01 • via Nuitee
J
Juan • couple • es
10
Impresionante hotel en el Fuerte de Galle. Definitivamente, un must
Pros:

El personal fue encantador nada mas llegar. Nos recibieron con un cocktail de bienvenida e incluso pudimos entrar en la habitación algo antes del check in.

Las instalaciones estaba super limpias. A destacar el buen olor de la ropa de baño.

El internet era muy rápido ya que tuve que hacer una videollamada durante una hora y fue super bien.

Y las instalaciones son espectaculares. Te teletransportas al S. XVII con el lujo y comodidad del siglo XXI. El cuarto y baños super amplios y la habitación está fresca según llegas. El desayuno muy amplio, sabroso y variado.

De los mejores hoteles que he estado, no solo en Sri Lanka. Nos encantó

Un 10 en todo.

Cons:

Todo estuvo perfecto

2026-02-28 • via Nuitee
B
Bethan • extended_group • gb
10
Great location
Pros:

The hotel is in a good location close to Udawalawe National park.
The rooms are very spacious and clean, we stayed in a superior delux room with views over the lake where we could see elephants wondering around in the distance. Staff are friendly and helpful and the food is very nice with a wide selection in the buffet. A special thanks to our waiter Asanka for looking after us

Cons:

Bar service was a bit slow around the pool area

2026-02-12 • via Nuitee
U
Usman • couple • gb
10
2026-02-11 • via Nuitee
D
Deshan • extended_group • lk
3
2026-01-31 • via Nuitee
S
Steve • couple • gb
8
2026-01-28 • via Nuitee
S
Sophie • extended_group • fr
9
Top
Pros:

Très bel établissement. Personnel au top. Petit dej exceptionnel.

Cons:

Rien

2026-01-28 • via Nuitee
K
karine • couple • fr
10
Parfait
Pros:

Gentillesse du personnel
Emplacement de l hôtel
Architecture et aménagement
Petit déjeuner

Cons:

Rien

2026-01-27 • via Nuitee
T
Tom • couple • be
8
Mooie uitvalsbasis in Galle fort zelf.
Pros:

Prachtige ruime kamers, geweldig lekker eten.

Cons:

Prijzig en geen zwembad.

2026-01-27 • via Nuitee
S
Sabine • solo_traveller • de
10
Ein perfekter Ort zum Wohlfühlen!
Pros:

Die Lage ist perfekt ! Wir hatten ein sehr schönes Zimmer. Sehr sauber! Wir haben uns sehr wohlgefühlt. Es gab ein tolles Frühstück und das Personal war sehr, sehr freundlich!

2026-01-25 • via Nuitee
F
Fatma • family_with_children • ae
9
Pros:

All amazing only no elevator

Cons:

The food was average can be better

2026-01-23 • via Nuitee
M
Mohamed • couple • mv
7
Pros:

Reception was warm and welcoming. Staff were very friendly and helpful. Location of the hotel was excellent with walking distance to all attractiins.

Cons:

Room was a bit stuffy with a smell.

2026-01-22 • via Nuitee
G
Gary • couple • gb
9
Pros:

Lovely staff, great location, delicious breakfast, very comfortable

Cons:

Room was a bit small

2026-01-22 • via Nuitee
P
Paula • couple • pt
8
Uma viagem ao tempo colonial!
Pros:

Mesmo no centro do Fort Galle!
Estilo colonial! Muito bonito!
O jantar estava ótimo, com música ao vivo!

Cons:

Muito tempo de espera para nos servirem o pequeno-almoço, não era buffet! Mas muito bom!

2026-01-18 • via Nuitee
N
Nishadh • couple • lk
10
2026-01-17 • via Nuitee
V
Vered • couple • il
10
2026-01-14 • via Nuitee