Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Noise from street
No elevator

Categories

Cleanliness
7.84
Some reviews mention issues like unpleasant odors initially, but after cleaning, no problems were reported.
Service
8.81
Staff are consistently described as friendly and helpful, receiving high praise from guests.
Location
8.85
The location is frequently noted as perfect and very convenient for accessing local attractions.
Room Quality
7.8
Rooms are spacious and comfortable, though some mention noise and a hard bed.
Amenities
8.33
Amenities are generally satisfactory, with various tours and transport options offered.
Value for Money
8.29
Guests feel they received good value for their money considering the central location.
Food and Beverage
7.84
No specific food and beverage mentions, but local cafes and shops nearby enhance experience.
Overall Experience
7.81
Overall, guests had a pleasant experience with the combination of location, service, and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:28

Property Description

Central Location in Hanoi

Located in the heart of Hanoi, just 400 meters from the historic Hanoi Old City Gate, Joye Hotel offers convenience and easy access to popular attractions.

Comfortable Rooms with Modern Amenities

Experience comfort in every room with air conditioning, flat-screen TV, safety deposit box, and more. Some rooms even feature balconies with stunning city views.

Convenient Services and Nearby Attractions

Enjoy a 24-hour front desk, concierge service, and currency exchange during your stay. Explore nearby attractions like the Thang Long Water Puppet Theater and Hoan Kiem Lake.

Book your stay at Joye Hotel now and experience the perfect blend of comfort and convenience in Hanoi.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 213 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.85
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 7.81
S
Shaked • extended_group • il
10
2026-03-28 • via Nuitee
K
Kadim • solo_traveller • tr
9
2026-03-27 • via Nuitee
B
BOAZ MOSHEl • couple • il
7
Pros:

מרכז העיר

Cons:

לעלות במדרגות

2026-03-23 • via Nuitee
C
Chloé • couple • fr
8
Découverte Hanoi
Pros:

L’emplacement est idéal pour sortir et découvrir le vieux quartier d’Hanoi. L’hôtel est à un croisement de rue festive. Malgré tout le bruit ne s’entend pas énormément dans la chambre. Chambre et salle de bain assez spacieuse. Lit XXL, génial pour les grandes personnes

Cons:

RAS

2026-03-23 • via Nuitee
K
Kadim • solo_traveller • tr
8
Pros:

Çalışanlar

Cons:

Merdiven le üst katta çıkmak

2026-03-23 • via Nuitee
C
Carola • solo_traveller • se
8
Perfekt läge men glöm inte öronproppar!
Pros:

Nära till det mesta! Stort rum, rent och fräscht. Trevlig och välkomnande personal. Uppskattade verkligen att ha en balkong.

Cons:

Mitt rum låg mot gatan och eftersom hotellet ligger typ 25 m från korsningen med Beer Street så är det väldigt, väldigt högljutt utanför framtill kl 01-03 ( beroende på dag och besökare) . Jag var förberedd och hade med mig öronproppar så jag sov hyfsat ändå. Men om man är väldigt lättväckt och brukar lägga sig innan barerna stänger, så skulle jag rekommendera ett hotell längre bort från bargatan.

2026-03-20 • via Nuitee
M
Miguel • solo_traveller • pt
7
2026-03-19 • via Nuitee
E
emanuele • extended_group • ch
10
2026-03-16 • via Nuitee
F
Fabia • solo_traveller • de
8
2026-03-14 • via Nuitee
L
LUCIE • family_with_children • fr
8
séjour au coeur du vieux quartier d'Hanoi
Pros:

très bien placé dans le vieux quartier, bon rapport qualité prix ! les chambres sont spacieuses et confortables , dommage qu'il n'y ait pas d'ascenseur quand on est un peu chargés. Pas de petit déjeuner, mais c'est facile d'en prendre un dans la rue à quelques mètres

Cons:

rien de spécial, séjour agréable

2026-03-13 • via Nuitee
C
Colin • family_with_children • us
6
2026-03-11 • via Nuitee
T
Tina • solo_traveller • se
9
Pros:

Personalen var mycket hjälpsam.
Stort, bekvämt rum som var mot bakgården, så ljuden från gatan hördes inte.
Mycket centralt läge, mitt i gamla stan och nära till allt.

Cons:

Centralt läge innebär också mycket trafik och trängsel i kvarteret.

2026-03-11 • via Nuitee
M
Maciej • couple • pl
10
Central location, clean, looks as in photos, great value for money!
Pros:

Excellent cleanliness, accuracy with the photos, very central location in old square, all trips organized via hotel at good price, helpful and friendly staff

Cons:

The noise from the bars can get pretty loud on weekends (it’s a lively city center) but if you’re an experienced traveler I assume you always pack earplugs with you

2026-03-08 • via Nuitee
K
Kyaw Zay • extended_group • mm
7
2026-03-07 • via Nuitee
H
HOSEN • couple • jp
9
素晴らしい宿泊施設でした！
Pros:

居酒屋が多い通りにあり、部屋までうるさいと思いましたが、今回宿泊した上階の方ではほぼ騒音はなく快適に寝れました。スタッフの方もとても親切に対応してくれて助かりました！

Cons:

コンセントに関して、数が少なかったのと、Aタイプのコンセントが刺さりにくかったのが少し残念でした。ここに宿泊する場合は、Cタイプのコンセントなどがあるといいかもしれません。

2026-03-07 • via Nuitee
R
Ronys • solo_traveller • cz
10
2026-03-06 • via Nuitee
D
Debasish • couple • in
8
Overall my stay was enjoyable.
Pros:

The location was excellent and most of the attractions were very close and at walkable distance. The staff were very friendly and helpful. And helped us with all the information we wanted. I would recommend it to everyone who is looking to stay at the hearth of the city.

Cons:

The AC was not functioning well.

2026-03-04 • via Nuitee
F
Fichter • solo_traveller • de
7
2026-03-02 • via Nuitee
C
claude • couple • fr
9
2026-03-01 • via Nuitee
L
Lucy • couple • gb
8
Pros:

Perfect location

2026-02-28 • via Nuitee