Sunrise Kundasang Resort

Hotels
7.6 (144 reviews)
BATU 37, KG. KINASARABAN, KUNDASANG RANAU , Ranau , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Fire extinguishers
First aid kit available
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
See all facilities

Review Highlights

Pros:
Location is strategic
Friendly staff
Comfortable stay
Cons:
Cleanliness upset
Comforter smells musty
Smelly toilet

Categories

Cleanliness
5.66
Cleanliness was negatively impacted by complaints of dustiness and a smelly toilet.
Service
8.63
General sentiment noted friendly staff and standard service for the hotel rating.
Location
8.67
Strategically located, quiet area mentioned positively in multiple reviews.
Room Quality
7.12
Concerns over bedding and comfort were raised, suggesting room quality could be improved.
Amenities
7.15
No iron and ironboard provided, impacting the amenities score.
Value for Money
8.11
Reviewers suggest the overall experience is worth the price.
Food and Beverage
7.76
No specific mention of food was made; assigned overall rating.
Overall Experience
7.73
Overall, guests had mixed but generally positive feelings about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:27

Property Description

Stunning Mountain Views
Enjoy breathtaking views of the majestic Mount Kinabalu from the comfort of your room at Sunrise Kundasang Resort.

Modern Amenities
Experience comfort and convenience with flat-screen TVs, private bathrooms with bidets, and some rooms featuring balconies.

Convenient Location
Located just 94 km from Kota Kinabalu International Airport, making it easily accessible for travelers.

Book now to experience the beauty and comfort of Sunrise Kundasang Resort in Ranau!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    People 12 years old and over stay for MYR 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 144 reviews
Cleanliness: 5.66
Service: 8.63
Location: 8.67
Room Quality: 7.12
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 7.76
Overall Experience: 7.73
H
Haidie • solo_traveller • my
7
2026-01-21 • via Nuitee
D
Debbie • extended_group • my
9
2026-01-20 • via Nuitee
L
Lim • family_with_children • my
2
Unpredictable
Pros:

Just the weather

Cons:

Better clean room

2026-01-19 • via Nuitee
R
Roslee • couple • my
5
2026-01-11 • via Nuitee
S
Spect • couple • my
9
Value for money
Pros:

Near airport n many shop nearby nclude pasar malam

Cons:

Everything is fine

2026-01-08 • via Nuitee
V
Veronica Stansia • couple • my
8
2026-01-08 • via Nuitee
R
RELY SHARERLY • couple • my
9
Pros:

Everything is fine and we enjoy our stay

Cons:

Boleh tambah socket untuk charge phone dan lain-lain atau boleh Sediakan extension. Thankyou

2026-01-05 • via Nuitee
I
Ijan • couple • my
8
2025-12-27 • via Nuitee
N
Novena A • couple • my
5
Oklah for the price.
Cons:

The room looks like nobody stayed in there for ages. Everywhere is dusty we had to open the window wide and let the fan on, to let the dust get off.. water heater work properly.

2025-12-22 • via Nuitee
B
Badaruddin • solo_traveller • my
8
2025-10-27 • via Nuitee
T
Tee • extended_group • my
2
Pros:

Location is strategic

Cons:

Cleanliness upset

2025-10-22 • via Nuitee
A
Aimi • family_with_children • my
9
2025-09-20 • via Nuitee
S
SITI NORAISYAH • family_with_children • my
10
Tandas mungkin bole simpan pewangi, sbb mcm bau tandas awam
Pros:

Sayangnya kami dtg musim hujan jdi di bilik jak

Cons:

Tandas

2025-09-19 • via Nuitee
J
Jowena Sirau • family_with_children • my
4
Not pleasant.
Pros:

Location and friendly staff

Cons:

Comforter smells musty, not sure when was the last time they change the beddings. There were stains on my pillow. Best to provide home slippers as the floor is too cold. Blankets are also too thin

2025-09-16 • via Nuitee
M
Michelle • couple • my
7
A very cool place to stay, with a friendly orange cat guiding us around the chalet
Pros:

comfortable

Cons:

toilet smelly

2025-09-08 • via Nuitee
A
Adib • couple • my
9
2025-08-28 • via Nuitee
M
Mrs Nana • family_with_children • my
8
Overall, it’s good place to stay actually, worth the money.
Pros:

The location is good, quiet place to stay😊

Cons:

The cleanliness of the room should be improved. I think the chalet had been empty for a some time make it so dusty and make me sneezing. The towels should be replaced to new one, its too thin and old. The dirty bathroom floor mat too!

2025-07-26 • via Nuitee
N
Normisah • solo_traveller • my
9
2025-07-20 • via Nuitee
C
Chih Wei • extended_group • tw
8
2025-07-07 • via Nuitee
N
Norsilah • extended_group • my
4
Wasnt good.
Pros:

nothing much

Cons:

There's no iron and ironboard provided in the room, we need to go down far away to the iron room.

2025-07-02 • via Nuitee