Sunrise Kundasang Resort

Hotels
7.6 (150 reviews)
BATU 37, KG. KINASARABAN, KUNDASANG RANAU , Ranau , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Fire extinguishers
First aid kit available
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
See all facilities

Review Highlights

Pros:
Location is strategic
Friendly staff
Comfortable stay
Cons:
Cleanliness upset
Comforter smells musty
Smelly toilet

Categories

Cleanliness
5.66
Cleanliness was negatively impacted by complaints of dustiness and a smelly toilet.
Service
8.63
General sentiment noted friendly staff and standard service for the hotel rating.
Location
8.67
Strategically located, quiet area mentioned positively in multiple reviews.
Room Quality
7.12
Concerns over bedding and comfort were raised, suggesting room quality could be improved.
Amenities
7.15
No iron and ironboard provided, impacting the amenities score.
Value for Money
8.11
Reviewers suggest the overall experience is worth the price.
Food and Beverage
7.76
No specific mention of food was made; assigned overall rating.
Overall Experience
7.73
Overall, guests had mixed but generally positive feelings about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:27

Property Description

Stunning Mountain Views
Enjoy breathtaking views of the majestic Mount Kinabalu from the comfort of your room at Sunrise Kundasang Resort.

Modern Amenities
Experience comfort and convenience with flat-screen TVs, private bathrooms with bidets, and some rooms featuring balconies.

Convenient Location
Located just 94 km from Kota Kinabalu International Airport, making it easily accessible for travelers.

Book now to experience the beauty and comfort of Sunrise Kundasang Resort in Ranau!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    People 12 years old and over stay for MYR 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 150 reviews
Cleanliness: 5.66
Service: 8.63
Location: 8.67
Room Quality: 7.12
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 7.76
Overall Experience: 7.73
A
Awang • couple • my
8
Instruction from staf should be clear, staf showed me the wrong room that was a customer inside the room
Pros:

Privacy and cool

Cons:

No iron in room

2026-05-08 • via Nuitee
H
hainah sillah pensin • solo_traveller • my
5
Pros:

very pricey

Cons:

no! everything good.

2026-05-07 • via Nuitee
J
Jerrynia • extended_group • my
9
Overall the stay was excellent 👌
Pros:

The room was wide and comfort also the toilet was so clean

Cons:

When is day the room became so hot cause the room only came with one fan so it would be best if it can be upgraded with a lot of fans or air-conditioning to make the room much cooler

2026-05-04 • via Nuitee
V
VILL • solo_traveller • my
10
2026-05-01 • via Nuitee
J
Joyce • solo_traveller • my
9
2026-04-21 • via Nuitee
A
AJ • extended_group • my
9
Pros:

All good. Like your own self. But, if could add another socket for the plug.

2026-04-06 • via Nuitee
H
Haidie • solo_traveller • my
7
2026-01-21 • via Nuitee
D
Debbie • extended_group • my
9
2026-01-20 • via Nuitee
L
Lim • family_with_children • my
2
Unpredictable
Pros:

Just the weather

Cons:

Better clean room

2026-01-19 • via Nuitee
R
Roslee • couple • my
5
2026-01-11 • via Nuitee
V
Veronica Stansia • couple • my
8
2026-01-08 • via Nuitee
S
Spect • couple • my
9
Value for money
Pros:

Near airport n many shop nearby nclude pasar malam

Cons:

Everything is fine

2026-01-08 • via Nuitee
R
RELY SHARERLY • couple • my
9
Pros:

Everything is fine and we enjoy our stay

Cons:

Boleh tambah socket untuk charge phone dan lain-lain atau boleh Sediakan extension. Thankyou

2026-01-05 • via Nuitee
I
Ijan • couple • my
8
2025-12-27 • via Nuitee
N
Novena A • couple • my
5
Oklah for the price.
Cons:

The room looks like nobody stayed in there for ages. Everywhere is dusty we had to open the window wide and let the fan on, to let the dust get off.. water heater work properly.

2025-12-22 • via Nuitee
B
Badaruddin • solo_traveller • my
8
2025-10-27 • via Nuitee
T
Tee • extended_group • my
2
Pros:

Location is strategic

Cons:

Cleanliness upset

2025-10-22 • via Nuitee
A
Aimi • family_with_children • my
9
2025-09-20 • via Nuitee
S
SITI NORAISYAH • family_with_children • my
10
Tandas mungkin bole simpan pewangi, sbb mcm bau tandas awam
Pros:

Sayangnya kami dtg musim hujan jdi di bilik jak

Cons:

Tandas

2025-09-19 • via Nuitee
J
Jowena Sirau • family_with_children • my
4
Not pleasant.
Pros:

Location and friendly staff

Cons:

Comforter smells musty, not sure when was the last time they change the beddings. There were stains on my pillow. Best to provide home slippers as the floor is too cold. Blankets are also too thin

2025-09-16 • via Nuitee