JR Stay

Hotels
8 (659 reviews)
JR RESORT JALAN SEMURUH, KG PINAUSOK PETI SURAT 1000 , Ranau , my

Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Garden
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful views
Good service
Cons:
Cleanliness issues
Basic room quality

Categories

Cleanliness
7.08
Multiple reviews mention issues with cleanliness and upkeep of the rooms, notably dust, dirty bedding, and an unclean bathroom.
Service
9.05
General sentiment reflects a good standard of service with helpful staff reported in several reviews.
Location
9.09
Highly praised for its strategic location and beautiful views, making it attractive for guests.
Room Quality
7.04
Reports of basic room facilities, old furniture, and unrenovated bathrooms impact the score.
Amenities
7.57
Mixed feedback on amenities with some reviewers mentioning insufficient facilities; general sentiment leans negative.
Value for Money
8.03
Guests feel it provides decent value for the price based on location and view.
Food and Beverage
8.08
Positive mentions of the restaurant nearby, though specific feedback on food options is limited.
Overall Experience
8.05
Overall guest sentiment remains positive despite some complaints, with many enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:15

Property Description

Charming Garden Setting
Enjoy the tranquil surroundings of our garden at JR RESORT, perfect for a relaxing getaway.

Authentic Malaysian Cuisine
Indulge in delicious Malaysian dishes at our on-site restaurant.

Convenient Amenities
Benefit from free private parking and bilingual staff at our 24-hour front desk.

Book your stay at JR RESORT today for a memorable experience in Ranau!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 659 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
N
Noraini solo_traveller my
10
2026-08-21 via Nuitee
N
Noramira extended_group my
10
2026-08-21 via Nuitee
S
S. Roszalee couple my
10
2026-08-13 via Nuitee
S
susanna couple my
9
2026-08-04 via Nuitee
E
Edora solo_traveller my
10
2026-07-25 via Nuitee
E
Eveline family_with_children nl
6
Too expensive for the experience you get. Especially when it rains you can’t relax anywhere beside your bed or on a plas
Pros:

The balcony attached to the room was nice with good views. When there is no rain, the little patio really has amazing views.

Cons:

The smell in the rooms / bed. The beds were very hard and falling apart. You can hear the neighbors quite well.

2026-07-23 via Nuitee
L
Lissa Grace couple my
6
2026-07-21 via Nuitee
D
Dulamit couple my
9
Goooddddddd
Pros:

everything is ok. i dont even using aircond , just fan only , i like the view eventho not really facing g.k but its good

Cons:

The fan to noise 😅

2026-07-20 via Nuitee
N
nadiah couple my
10
2026-07-11 via Nuitee
B
BUTIWANA solo_traveller my
10
2026-07-11 via Nuitee
E
Erini family_with_children my
10
2026-07-06 via Nuitee
M
Mohamad Azmil couple my
9
2026-06-30 via Nuitee
M
Michelle couple my
9
Everything is great there
Pros:

Everything is nice

Cons:

Grable road ,

2026-06-15 via Nuitee
L
Lee family_with_children my
4
2026-06-08 via Nuitee
S
Sabine couple de
6
Fraglich ob ich JR Stay weiterempfehlen würde
Pros:

Der Balkon und der Ausblick vom Zimmer waren aussergewöhnlich schön. Das Essen im Restaurant war gut: Preis-Leistung angemessen. Allerdings waren die Bedienungen leider unfreundlich und nicht aufmerksam, obwohl wir die einzigen Gäste waren.

Cons:

Es war sehr hellhörig, man hat die Nachbarn gehört wie sie die Stühle oder Möbel gerückt haben. Die Matratze war komplett durchgelegen. Es war fast unmöglich zu schlafen. Die Ausstattung des Zimmers ist sehr spartanisch. Das Bad stand permanent unter Wasser, da die Fliessen nicht so gelegt wurden, dass das Wasser nach dem Duschen abfliessen kann. Wann immer man ins Bad ging, hatte man immer nasse Füsse.
Die Lage des JR Stay ist sehr weit weg. Man muss entweder ein eigenes Auto haben, oder auf ein Taxi zurückgreifen, Grab oder Maxim gibt es nicht. Das Taxi kostet doppelt so viel. Leider hatten wir zudem Schwierigkeiten mit dem bestellten Taxi an unserem Abreisetag und wir waren angewiesen auf die Uhrzeit, weil wir einen Bus in Ranau erreichen mussten. Die Mitarbeiter haben zum Glück einen anderen Fahrer organisiert. Wir hatten somit eine Verspätung von einer Viertelstunde.
Overall: Die Unterkunft ist nicht teuer aber ziemlich in die Jahre gekommen. Wir hatten Unterkünfte mit ca demselben Preis und die waren ok.

2026-06-08 via Nuitee
Z
Zarina solo_traveller my
8
Pros:

view of Gunung Kinabalu

Cons:

nothing

2026-06-04 via Nuitee
I
Ivyana solo_traveller my
9
Great Stay, i would love to stay here again next time.
Pros:

Overall everything is nice and I'm having a great & peaceful stay. I would love to stay here again in the future.

Cons:

Not bad, still acceptable for me. But the cleanliness can be improved especially the floor and the towels. Overalls, everything is great.

2026-06-03 via Nuitee
S
Sharina couple my
8
2026-06-01 via Nuitee
V
Vivian solo_traveller my
10
Pros:

So comfortable

2026-05-25 via Nuitee
J
John couple my
10
2026-05-15 via Nuitee