The Londoner Hotel

Hotels
•
Independent
9.6 (18 reviews)
Estrada do Istmo. s/n Cotai, Macau SAR, Cotai, P.R. China , Cotai , MO
853-2882 2878

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Facilities

Free breakfast
Full-service spa
Health or beauty spa nearby
Free WiFi
24-hour front desk
Garden
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Excellent service
High-quality food

Categories

Cleanliness
9.26
Standard quality for this hotel tier.
Service
10
Employee service top notch and staff were attentive, professional, and friendly.
Location
9.23
Standard quality for this hotel tier.
Room Quality
9.77
Room was well decorated and arranged for the occasion.
Amenities
9.72
Afternoon tea, cocktails, and breakfast included.
Value for Money
9.25
High-quality food and services justify the cost.
Food and Beverage
9.71
Excellent food quality with a variety of choices.
Overall Experience
9.86
Provided a memorable and enjoyable anniversary celebration.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:48

Property Description

Indulge in Luxury: Unwind at the full-service spa and enjoy a relaxing massage. Take advantage of 4 outdoor swimming pools and a 24-hour fitness center for leisure activities.

Fine Dining Experience: Delight your taste buds at 19 restaurants and 3 coffee shops/cafes. Sip on beverages at 2 bars/lounges or savor a complimentary continental breakfast daily.

Convenient Amenities: Benefit from complimentary wired and wireless internet access, a business center, and limo/town car service. Explore 1152 square feet of event space, a conference center, and 19 meeting rooms for your convenience.

Begin your lavish escape at The Londoner Hotel and experience luxury like never before amidst Cotai's vibrant landscape. Plan your stay today for an unforgettable experience.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

9.6
Based on 18 reviews
Cleanliness: 9.26
Service: 10
Location: 9.23
Room Quality: 9.77
Amenities: 9.72
Value for Money: 9.25
Food and Beverage: 9.71
Overall Experience: 9.86
C
Chaiohsin
8
Pros:

Employee service top notch

2025-09-29 • via Nuitee
M
Man Yuk
10
Pros:

這次入住倫敦人洒店是為了慶祝我們的結婚週年。入住前已經透過微信和洒店溝通了，入住當天見到房間的悉心佈置，十分驚喜。再者，這次入住的住宿費巳包含了下午茶、黃昏雞尾洒輕食和自助早餐，食物甚為高質，加上洒店每位員工都非常友善，服務周到，令我們過了一個難忘和愉快的結婚週年紀念日。

2025-09-22 • via Nuitee
L
Lichen • family
10
Pros:

I had a wonderful stay at The Londoner Macao. The hotel itself is beautiful and well maintained, but what really stood out to me was the experience at The Residence. The food was excellent with a wide variety of choices, and every dish was prepared with great care. The service was equally impressive – the staff were attentive, professional, and always ready to help with a warm smile. It truly made my stay memorable, and I would highly recommend The Londoner to anyone visiting Macao.

2025-09-03 • via Nuitee
Y
Yuan Fu
10
Pros:

Excellent Service

2025-06-05 • via Nuitee
S
Sarah • partner
10
Pros:

The Londoner was by far the most beautiful hotel we have ever stayed at. The people and the attention to detail could not be faulted. I didn’t once miss the comfort of my own home whilst I was here, which I never thought could be possible. We can not thank the staff here enough for making our stay truly unforgettable! Thank you The Londoner we will be back ❤️

2025-05-22 • via Nuitee
K
KIM SEONG
10
Pros:

호텔 시설, 직원들의 친절함, 음식 모두 매우 훌륭합니다.

2025-05-20 • via Nuitee
Y
Yuen Yiu • family_with_children
10
Pros:

住宿飲食非常好，房隔音可以有改善

2025-04-22 • via Nuitee
S
Susanna
10
Pros:

服務好，餐飲高水準，房間很舒適。讚👍。
可惜很貴，否則會常來。

2025-03-25 • via Nuitee
W
Wenjie • family
10
Pros:

An upscale hotel with private butler service. Exceptional!😀😀

2025-01-01 • via Nuitee
A
Amanda • family
10
Pros:

Excellent customer service

2024-12-10 • via Nuitee
I
ilseung
10
Pros:

Best of best

2024-11-09 • via Nuitee
K
Kwong Chi
10
Pros:

Good services

2024-07-08 • via Nuitee
S
SUHUA
10
Pros:

I don’t like

2024-05-22 • via Nuitee
M
Miles
10
整體體驗極佳
Pros:

衷心地謝謝倫敦人酒店禮賓服務的貼心安排，同時感謝從機場接機開始、到直接在華庭完成退房整個過程中服務我們的所有先生女士們。這趟入住的整體體驗只能說再好不過了，很期待下一次的造訪！

2024-02-29 • via Nuitee
K
Kat Wing
10
Celebrate birthday with my sister
Pros:

Prefect and good service hotel in the world

2024-02-10 • via Nuitee
F
Feng Ying
10
超級讚的一間飯店👍
Pros:

這是我旅遊至今、遇過服務最到位的一間飯店.住宿期間真的讓人非常開心且難忘

2024-01-14 • via Nuitee
V
Verified traveler
10
Wonderful hotel experience
Pros:

The hotel is clean and spacious
All staffs are nice, friendly and helpful
Hotel location is convenient

2023-12-12 • via Nuitee
H
Hatsuki • family_with_children
10
Pros:

お部屋の設備、清潔さ、すべてのスタッフのホスピタリティ、ラウンジでの飲食すべてが完璧でした。今すぐもう一度行きたいくらいです。これまで体験したホテル滞在のうちで一番満足と言っていいくらいです。ありがとうございました。

2023-11-05 • via Nuitee