Rooms

Hotels
9 (327 reviews)
TB17376, Ground Floor, Lot 4, Block F, Kubota Square , Tawau , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Great location
Cons:
Room sound proofing issues

Categories

Cleanliness
9.21
Multiple reviews highlighted the cleanliness of the rooms and the hotel.
Service
9.18
Numerous mentions of friendly and helpful staff.
Location
9.22
Location is frequently praised for convenience and access to eateries.
Room Quality
8.67
Rooms are described as comfortable, but some concerns about soundproofing.
Amenities
8.7
Basic amenities provided, with no negative feedback mentioned.
Value for Money
8.66
The value is perceived positively based on the overall experience.
Food and Beverage
9.21
Breakfast and dining options were well-received, contributing to overall satisfaction.
Overall Experience
9.18
Consistently high ratings from guests, with overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:29

Property Description

Contemporary Accommodation
Experience modern and stylish rooms with all the necessary amenities for a comfortable stay, including free WiFi and flat-screen TVs.

Convenient Services
Benefit from a 24-hour front desk, luggage storage, and concierge services provided by our friendly staff to enhance your experience.

Prime Location
Explore nearby dining options, eateries, and convenience stores, making your stay at ROOMS the perfect choice for your Tawau visit.
To book your stay at ROOMS for a relaxing and convenient experience, contact us now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in.
Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

A Sales & Service Tax (SST) of 8% is also applicable to all foreign guests. This tax is not included in the room rate and must be paid upon check-in.

This is a nonsmoking property. Smoking is strictly prohibited and violators will be charged RM300 as penalty fees.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 327 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
R
Rochelle • solo_traveller • us
10
Fantastic
Pros:

Super clean and spacious. Aircon worked great. Staff was amazing--Daisy went above and beyond to help us see a doctor for a health concern. Malaysian hospitality at its finest! Rooms far exceeded our expectations, we will definitely stay here again. Close to laundry facilities, restaurants, ATM, grocery store, kliniks, and pretty much anything you could need. Highest recommendation.

2026-05-06 • via Nuitee
C
CHOON PING • solo_traveller • my
10
2026-05-02 • via Nuitee
A
arthur • solo_traveller • my
8
2026-04-25 • via Nuitee
N
Nur Husna • couple • my
9
2026-04-24 • via Nuitee
R
ruyi • family_with_children • cn
8
Pros:

工作人员很好，前台小姑娘会英语，汉语和马来语，很有耐心。
老板娘很热情，介绍我们去买转换插座，我们自己打GRAB 车的时候，也好心交代司机好好服务我们，这是一家很有人情味的酒店~

2026-04-22 • via Nuitee
C
chiew • couple • nz
9
Pros:

The staff are nice and friendly the lady manageress are very polite and friendly very pleasant to speak .

2026-04-17 • via Nuitee
J
Jac kay • family_with_children • my
10
2026-04-05 • via Nuitee
H
Hariharan • couple • my
10
2026-04-02 • via Nuitee
S
San • family_with_children • au
8
Pros:

Room cleanliness and overall atmosphere is very artistic

Cons:

Nothing

2026-04-02 • via Nuitee
J
Jessica • couple • us
10
Would highly recommend this stay in Tawau
Pros:

The staff was extraordinarily helpful and pleasant. They made sure that everything we needed was taken care of. The hotel is very clean and adorably decorated.

2026-03-07 • via Nuitee
C
Christin • solo_traveller • ch
9
Pros:

All staff was super friendly, especially Daisy the manager, room was nice and very clean, comfy bed... nothing to complain, would always come back :)!

2026-03-06 • via Nuitee
M
Masnah • couple • my
10
Pros:

stay here many times and always satisfied with the services

Cons:

the location, cleanliness, staff

2026-02-14 • via Nuitee
R
Rozina • extended_group • my
10
Clean and comfortable stay with warm hospitable staff
Pros:

Helpful and welcoming staff, comfortable beddings and clean rooms.

Cons:

Nothing

2026-02-10 • via Nuitee
E
Esther • solo_traveller • my
10
Great stay in a small lively town
Pros:

It is located in a commercial district with access to nice restaurants, shops, banks and other facilities. Watson is just downstairs, and the restaurant next door offers discounts for hotel guests since it’s owned by the same group of companies. The rooms are nicely decorated with, very clean and I had a good sleep throughout. All the staffs are very hospitable and attentive, including the guard. Transport is readily accessible through e-hailing services, and there’s ample parking space for those driving.
I would also like to extend my appreciation to Ms Daisy, the hotel manager for her generosity and genuine concern about my health as I was not well.

Cons:

None really.

2026-02-08 • via Nuitee
S
Sergio • solo_traveller • es
9
Hotel estupendo para los q van de paso
Pros:

Alojamiento muy bueno dentro de una ciudad q no tiene nada.

Cons:

Está en un polígono q a partir de cierta hora no hay nada. Pero si vas de paso ni tan mal.

2026-01-11 • via Nuitee
M
Mohd Sappie • family_with_children • my
6
2026-01-08 • via Nuitee
M
MALGORZATA ANNA • couple • it
10
2025-12-18 • via Nuitee
H
heok kong • solo_traveller • my
8
2025-12-01 • via Nuitee
A
Azmul • couple • my
8
2025-11-25 • via Nuitee
L
Lilian • family_with_children • my
10
Pros:

Excellent service, comfortable, and clean
Very recommended 👍👍

2025-11-25 • via Nuitee