Tokyo Ueno New Izu Hotel

Hotels
8.2 (3134 reviews)
Taito-ku, Higashiueno 3-13-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Staff adhere to local safety protocols
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Convenient location
Good amenities
Cons:
Room too small for more than two
Moldy smell in some rooms
Lack of coffee machine

Categories

Cleanliness
7.98
Rooms were generally clean, but some complaints about moldy smells.
Service
8.45
Staff were friendly and helpful according to multiple reviews.
Location
8.69
Convenient location close to Ueno Station, easy access to transportation.
Room Quality
7.94
Rooms generally spacious, though some were noted to be small for multiple occupants.
Amenities
8.27
Amenities like washing machines and daily cleaning were appreciated.
Value for Money
8.13
Overall good value considering cleanliness and location, but some mentioned limited space.
Food and Beverage
7.98
Minor mentions of lacking a coffee machine, but overall satisfactory.
Overall Experience
8.15
Positive experiences shared, with guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Luxurious Accommodations
Experience the perfect blend of comfort and style at Tokyo Ueno New Izu Hotel. Choose between Western rooms with classical decor or a traditional Japanese-style room with tatami flooring. Enjoy modern amenities such as a flat-screen TV, tea maker, and fridge in every room.

Convenient Location
Located just a 5-minute walk from JR Ueno Train Station, our hotel offers easy access to popular attractions like Ueno Park, Akihabara, and Asakusa. With Keisei Line Ueno Station nearby, traveling to Narita Airport is a breeze.

Exceptional Services
Relax in our lobby with free Wi-Fi, utilize the free-use internet terminal, or freshen up your clothes with our coin-operated laundry machines. Book your stay at Tokyo Ueno New Izu Hotel for a memorable and hassle-free experience.

Important information:

Please note that full payment is required at check-in.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Guests with children must inform the property at time of booking as extra charges may apply. Please specify how many children will be staying with you and their respective ages in the special request box.

Please note adult rates are applicable to children 6 years and older. Please contact the property for more details.

Early check in or late check out are not available at this property.

Guests who wish to send luggage to the hotel before check-in must indicate the following on the luggage:
- Name of the Guest in English
- Date of Arrival in English

Please note that the Single Room with Shared bathroom has no bathroom or toilet. Bathrooms and toilets are shared and not equipped to the room itself.

The hotel cannot accept luggage delivered more than 1 week prior to the check-in date. Note the hotel does not accept refrigerated or frozen products, and large luggage cannot be stored due to limited storage space.

Please note smoking is strictly prohibited in nonsmoking rooms. Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.2
Based on 3134 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.69
Room Quality: 7.94
Amenities: 8.27
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 8.15
健偉 • couple • tw
10
2026-05-30 • via Nuitee
B
Bongkochrat • solo_traveller • th
9
Pros:

ที่นอนเป็นแบบนอนพื้น หลับสบาย ไม่ต้องกังวล ว่าเด็กจะตกเตียง ฟูกแบบ 2 คน พอ นอนสำหรับ พ่อ แม่ แฃะเด็ก 1.6 ขวบ
ห้องอาบน้ำ แยกเป็นสัดส่วน เวลากลางคืน สามารถ เปิดไฟ ทำธุระส่วนตัว ได้ โดยไม่รบกวนเด็กนอน มีเก้าอี้ตัวเล็ก เวลา อาบน้ำเด็ก และมีอ่างน้ำให้เล่น
ที่พัก เดินนิดหน่อย หน้าซอยลิฟต์ ลงไปใต้ดิน และ สะพานข้ามไป JR

Cons:

ไม่มี

2026-05-30 • via Nuitee
J
Jonathan • family_with_children • de
10
Pros:

Great location, a few mins walk from Ueno station/Ameyoko. Very friendly helpful staff.

2026-05-30 • via Nuitee
N
naho • solo_traveller • jp
7
Pros:

入った瞬間からとても感じが良かったです。
毎回フロントの方はとても丁寧で良かったです。

Cons:

お風呂が狭かった。東京だし、値段からするとしょうがないですが。

2026-05-30 • via Nuitee
H
HUICHUAN • extended_group • tw
8
2026-05-29 • via Nuitee
Z
ZIHCHIEN • family_with_children • tw
8
2026-05-29 • via Nuitee
F
Fabrice • solo_traveller • fr
7
Hotel correct mais sans plus
Pros:

Proximité station Ueno. Chambre à tatamis confortable

Cons:

On entendait beaucoup le bruit du couloir ou des chambres à côté. Fenêtre aveugle sur un mur. Room cleaning et changement des serviettes tous les jours sans possibilité d’espacer.

2026-05-28 • via Nuitee
Y
Yi Kun • family_with_children • tw
8
2026-05-28 • via Nuitee
S
Shuma • solo_traveller • jp
8
2026-05-28 • via Nuitee
S
Sato • extended_group • jp
8
2026-05-28 • via Nuitee
B
Becky • extended_group • hk
8
2026-05-27 • via Nuitee
J
Juan • solo_traveller • ar
10
2026-05-27 • via Nuitee
B
Becky • extended_group • hk
8
2026-05-27 • via Nuitee
W
WRAPTUNES • solo_traveller • kr
6
저렴하고 좋은 위치, 하지만 너무 작은 방
Pros:

우에노역에서 가깝고 찾기 쉽습니다
도쿄에서 이정도가격이면 저렴하 편 같습니다
직원분들이 아주 친절하셨습니다.
체크인할때 덥다고 했더니 바로 찬 물수건을 가져다주시네요

Cons:

일본 호텔이 다 작지만 제가 가본곳중에서도 가장 작았습니다
바닥에 캐리어를 펼칠수가 없었습니다.
작은 테이블도 없어 침대 헤드윗부분 작은공간에 주전자, 컵등이 있고 그옆에 아슬아슬하게 펼쳤습니다

2026-05-26 • via Nuitee
K
KATO • solo_traveller • jp
5
2026-05-26 • via Nuitee
A
Antonio • extended_group • ch
6
One night, no more
Pros:

Location was nice

Cons:

It was a bit pricey and the beds not comfortable

2026-05-26 • via Nuitee
C
Chaitra • family_with_children • in
10
Good hospitality, great location!
Pros:

Clean, comfortable hotel, excellent location, conveniently located right next to a Family Mart. Very quiet room

Cons:

Nothing

2026-05-26 • via Nuitee
M
Martina • couple • cz
10
2026-05-26 • via Nuitee
H
HSUMIN • couple • tw
8
2026-05-25 • via Nuitee
S
Satoko • solo_traveller • jp
10
快適でした
Pros:

フロントスタッフが皆親切だった

Cons:

特になし

2026-05-25 • via Nuitee