Tokyo Ueno New Izu Hotel

Hotels
8.2 (3068 reviews)
Taito-ku, Higashiueno 3-13-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Staff adhere to local safety protocols
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Convenient location
Good amenities
Cons:
Room too small for more than two
Moldy smell in some rooms
Lack of coffee machine

Categories

Cleanliness
7.98
Rooms were generally clean, but some complaints about moldy smells.
Service
8.45
Staff were friendly and helpful according to multiple reviews.
Location
8.69
Convenient location close to Ueno Station, easy access to transportation.
Room Quality
7.94
Rooms generally spacious, though some were noted to be small for multiple occupants.
Amenities
8.27
Amenities like washing machines and daily cleaning were appreciated.
Value for Money
8.13
Overall good value considering cleanliness and location, but some mentioned limited space.
Food and Beverage
7.98
Minor mentions of lacking a coffee machine, but overall satisfactory.
Overall Experience
8.15
Positive experiences shared, with guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Luxurious Accommodations
Experience the perfect blend of comfort and style at Tokyo Ueno New Izu Hotel. Choose between Western rooms with classical decor or a traditional Japanese-style room with tatami flooring. Enjoy modern amenities such as a flat-screen TV, tea maker, and fridge in every room.

Convenient Location
Located just a 5-minute walk from JR Ueno Train Station, our hotel offers easy access to popular attractions like Ueno Park, Akihabara, and Asakusa. With Keisei Line Ueno Station nearby, traveling to Narita Airport is a breeze.

Exceptional Services
Relax in our lobby with free Wi-Fi, utilize the free-use internet terminal, or freshen up your clothes with our coin-operated laundry machines. Book your stay at Tokyo Ueno New Izu Hotel for a memorable and hassle-free experience.

Important information:

Please note that full payment is required at check-in.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Guests with children must inform the property at time of booking as extra charges may apply. Please specify how many children will be staying with you and their respective ages in the special request box.

Please note adult rates are applicable to children 6 years and older. Please contact the property for more details.

Early check in or late check out are not available at this property.

Guests who wish to send luggage to the hotel before check-in must indicate the following on the luggage:
- Name of the Guest in English
- Date of Arrival in English

Please note that the Single Room with Shared bathroom has no bathroom or toilet. Bathrooms and toilets are shared and not equipped to the room itself.

The hotel cannot accept luggage delivered more than 1 week prior to the check-in date. Note the hotel does not accept refrigerated or frozen products, and large luggage cannot be stored due to limited storage space.

Please note smoking is strictly prohibited in nonsmoking rooms. Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.2
Based on 3068 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.69
Room Quality: 7.94
Amenities: 8.27
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 8.15
J
Jessica • solo_traveller • at
10
2026-05-09 • via Nuitee
M
maria jennifer • couple • ph
4
Not good
Pros:

None

Cons:

None

2026-05-09 • via Nuitee
C
Chaweewan • extended_group • th
7
Pros:

ห้องพักสะอาด

2026-05-09 • via Nuitee
S
Susan • extended_group • ca
7
Nice affordable room
Pros:

Short walk to Ueno Park

2026-05-08 • via Nuitee
C
Chaves • solo_traveller • cr
9
Una opción muy conveniente
Pros:

Queda cerca de la estacion, me pareció muy conveniente y tiene un family mart abajo. El personal es muy amable y te limpian la habitación todos los dias. En la habitación que me quede la cama era comoda. Excelente calidad precio a mi parecer.

Cons:

La habitación era bastante pequeña y no tenia closet. El baño también era bastante pequeño. Pero para una sola persona esta bien pero si es un punto a considerar si te incomoda eso.

2026-05-08 • via Nuitee
C
Chih Jung • couple • tw
8
2026-05-08 • via Nuitee
Y
Yi Cheng • couple • tw
9
2026-05-08 • via Nuitee
J
juanli • couple • cn
10
2026-05-07 • via Nuitee
Z
Zakariya • solo_traveller • us
5
2026-05-07 • via Nuitee
O
O'Haro • family_with_children • us
10
Pros:

The staff where extremely friendly and the hotel was the exact experience advertised and what we wanted.

2026-05-07 • via Nuitee
K
Krzysztof • extended_group • pl
10
Perfect place for tourists looking for convenience. For whom breakfast from Family Markt is OK.
2026-05-07 • via Nuitee
T
Tam • solo_traveller • ca
8
Pros:

Very close to Ueno station, just 10 mins walk. We were a group of 3 adults, our room was large in Tokyo standard,.

Cons:

Except it was an old building , nothing unsatisfied

2026-05-06 • via Nuitee
C
Chaweewan • extended_group • th
7
Pros:

ห้องพักสะอาด

Cons:

การเดินทางจากสถานีรถไฟค่อนข้างไกล

2026-05-06 • via Nuitee
T
Tina • solo_traveller • cr
9
Excelente ubicación
Pros:

Está muy bien ubicado cerca de la estación de sueno y del mercado de Ameyoko.
Es muy fácil desplazarse.
Es un hotel pequeño de esos en los que uno deja la llave cuando sale. El personal es bastante atento.

Cons:

El tamaño de la habitación y del baño, que eran bastante pequeños. Pero es algo típico en Tokio.. para algo más amplio hay que pagar mucho más.
No tiene desayuno, pero justo al lado hay un Family Mart y a uno le dan un cupón de descuento en el hotel que puede usar allí.

2026-05-06 • via Nuitee
K
Kriangsak • solo_traveller • th
10
Pros:

Near family mart and train station

2026-05-05 • via Nuitee
H
haruka • extended_group • jp
6
全体的に不衛生でもう一度泊まりたいとは思えません。
Pros:

当日の予約ということもありお安く泊まれたかと思います。立地は良く、アメ横まで歩いて5分ほどでした。

Cons:

冷蔵庫に以前宿泊した方の温泉卵が入ったままでした。冷蔵庫の清掃、確認をしていないということになります。又、ドライアーの内側にホコリの塊がいくつもありました。他にもホコリはあちこちにあり清潔感にかけていて残念でした。

2026-05-05 • via Nuitee
G
guilherme • couple • br
10
Great place for those looking good location, price and nice service.
Pros:

- Lovely staff
- Nice room size and cleanness;
- Great location, a walking distance from Ueno Station and Ueno Park. Nice area.

2026-05-04 • via Nuitee
K
khairul azmi • extended_group • my
10
2026-05-03 • via Nuitee
M
Minh • solo_traveller • vn
8
Dễ chịu
Pros:

Cạnh siêu thị tiện ích Family Mart hoặc Seven 7 cách đấy cũng không xa.
2 ưu điểm của khách sạn tuy nhỏ nhưng có giá trị cao với khách hàng là tặng túi shopping cho khách chiếu giảm giá khi mua hàng ở siêu thị bên cạnh.
Phòng thoáng với 2 cửa sổ lớn chiếu tatami. Nhà tắm nhỏ nhưng thiết kế thông minh hợp lý. Sạch sẽ.
Khoảng cách đi bộ đến các điểm ga lớn không xa và cả chợ Ameyoko.
Với 1 khách sạn 2 sao như vậy là rất đáng tiền.

Cons:

Lần đầu đến đây có thể bị rối vì hệ thống đường sá nhưng sau đó thì sẽ rất dễ đi lại.

2026-05-02 • via Nuitee
M
Michel • couple • fr
7
chambre petite, bon emplacement
Pros:

chambre petite, bon emplacement

2026-05-02 • via Nuitee