Tokyo Ueno New Izu Hotel

Hotels
8.2 (3267 reviews)
Taito-ku, Higashiueno 3-13-1 , Tokyo , JP
+81 3-3831-8666

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Convenient location
Good amenities
Cons:
Room too small for more than two
Moldy smell in some rooms
Lack of coffee machine

Categories

Cleanliness
7.98
Rooms were generally clean, but some complaints about moldy smells.
Service
8.45
Staff were friendly and helpful according to multiple reviews.
Location
8.69
Convenient location close to Ueno Station, easy access to transportation.
Room Quality
7.94
Rooms generally spacious, though some were noted to be small for multiple occupants.
Amenities
8.27
Amenities like washing machines and daily cleaning were appreciated.
Value for Money
8.13
Overall good value considering cleanliness and location, but some mentioned limited space.
Food and Beverage
7.98
Minor mentions of lacking a coffee machine, but overall satisfactory.
Overall Experience
8.15
Positive experiences shared, with guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Luxurious Accommodations
Experience the perfect blend of comfort and style at Tokyo Ueno New Izu Hotel. Choose between Western rooms with classical decor or a traditional Japanese-style room with tatami flooring. Enjoy modern amenities such as a flat-screen TV, tea maker, and fridge in every room.

Convenient Location
Located just a 5-minute walk from JR Ueno Train Station, our hotel offers easy access to popular attractions like Ueno Park, Akihabara, and Asakusa. With Keisei Line Ueno Station nearby, traveling to Narita Airport is a breeze.

Exceptional Services
Relax in our lobby with free Wi-Fi, utilize the free-use internet terminal, or freshen up your clothes with our coin-operated laundry machines. Book your stay at Tokyo Ueno New Izu Hotel for a memorable and hassle-free experience.

Important information:

Please note that full payment is required at check-in.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Guests with children must inform the property at time of booking as extra charges may apply. Please specify how many children will be staying with you and their respective ages in the special request box.

Please note adult rates are applicable to children 6 years and older. Please contact the property for more details.

Early check in or late check out are not available at this property.

Guests who wish to send luggage to the hotel before check-in must indicate the following on the luggage:
- Name of the Guest in English
- Date of Arrival in English

Please note that the Single Room with Shared bathroom has no bathroom or toilet. Bathrooms and toilets are shared and not equipped to the room itself.

The hotel cannot accept luggage delivered more than 1 week prior to the check-in date. Note the hotel does not accept refrigerated or frozen products, and large luggage cannot be stored due to limited storage space.

Please note smoking is strictly prohibited in nonsmoking rooms. Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 3267 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.69
Room Quality: 7.94
Amenities: 8.27
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 8.15
S
Sascha • couple • de
7
Pros:

Super Ausgangslage, um von der Ueno-Station zum Flughafen zu kommen. Man läuft ca. 10
Minuten.

Cons:

Die Klimaanlage ist sehr laut und stört, wenn man einen leichten Schlaf hat. Für eine Nacht in Ordnung.

2026-10-24 • via Nuitee
N
Nguyen • solo_traveller • us
7
2026-10-24 • via Nuitee
P
Pimpan • family_with_children • th
10
2026-10-24 • via Nuitee
S
Sachiko • solo_traveller • jp
4
Pros:

駅チカ
コンビニと一体

Cons:

部屋が狭い
備品が少ない

2026-10-24 • via Nuitee
B
Beverly Jocson • family_with_children • ph
10
Pros:

Staff are so accommodating. Location is perfect

Cons:

None

2026-10-22 • via Nuitee
A
Adeline • solo_traveller • fr
9
Pros:

Très bien placé

Cons:

La laverie était cassée mais il y en a une paquet loin

2026-10-22 • via Nuitee
T
toshio • solo_traveller • jp
8
泊りにはまた利用したい
Pros:

部屋がきれいだった

2026-10-21 • via Nuitee
E
Emi • extended_group • us
9
A rare hotel that makes opening your big luggage manageable; close to the train station.
Pros:

The staff were always welcoming and helpful at the front desk, and provided a daily coupon to the Family Mart next door. The Japanese-style room was perfect for 3 people with large luggage, as there was plenty of floor space to open them when the futons were folded, as well as a luggage closet that fit all our bags when not in use. We stayed for an extended trip broken into two bookings, and we were able to leave one of our luggage behind while we were away. There was also a mini fridge in the room. The hotel was just a 7 minute walk from Ueno station.

Cons:

The laundry machine was out of order when we tried to use it, but there's a laundromat a couple blocks away.

2026-10-21 • via Nuitee
D
Duncan • couple • ca
8
2026-10-21 • via Nuitee
L
Luka • couple • rs
9
Pros:

Great location, only a few minutes from UENO. A lot of restaurants and shops around. We loved it.

2026-10-20 • via Nuitee
B
BKR • solo_traveller • no
7
2026-10-18 • via Nuitee
D
Dorn • couple • th
9
พนักงานดีมาก ลืม พาวเว่อแบ่งไว้ กลับมาเอา ยังเก็บให้อยู่
2026-10-18 • via Nuitee
S
Simona • couple • it
10
Pros:

La posizione è ottima

Cons:

Le stanze sono poco spaziose, ma si sa che a Tokyo è la norma

2026-10-17 • via Nuitee
P
Pablo • couple • co
10
2026-10-16 • via Nuitee
M
Martusevičienė • couple • lt
8
2026-10-14 • via Nuitee
A
Andron • couple • ro
10
Pros:

Good location, friendly staff, very clean

2026-10-11 • via Nuitee
P
Pi-Ying • couple • tw
6
建物及設備較照片陳舊、入住要有心理準備
Pros:

一樓櫃台人員親切有禮貌、地點離車站不遠、樓下有便利商店。

Cons:

房間小是預知的、但房內設備過於簡陋且陳舊、衣架只有2隻、浴室浴缸也是超乎想像的小、行李打開後無法進出浴室、較適合個子瘦小的人住宿！

2026-10-10 • via Nuitee
S
Samuel • solo_traveller • gb
4
Won't stay again.
Pros:

It's really close to Ueno station, which is handy. Rooms are clean. Security seems good.

Cons:

Overall pretty souless and overpriced compared to what you get (I didn't even have a private bathroom).

2026-10-09 • via Nuitee
D
Danny • solo_traveller • kr
10
It was amazing and the people that work here are amazing
Pros:

I absolutely loved my stay at the Izu Hotel. The staff was amazing, incredibly welcoming, and made the experience feel special from the moment I arrived. The location was beautiful and peaceful, and I would definitely stay here again.

2026-10-07 • via Nuitee
T
TSAI LIEN • solo_traveller • tw
9
2026-10-07 • via Nuitee