AN HOTEL

一日中夜も含めて交通の音が凄い。
イヤプラグをしても音が聞こえる。
トイレにペーパーが補充されない。

How stony, unclean and uncomfortable it was

화장실 개 쓰렉이 편의점 가서 이용하고 싶고, 샤워장 개 ㄷ러버 근데 인간적으로 방, 바닥 침대 커버 화장실 ㄸ ㅈㄴ튜ㅣ었고 공용주방?? 의미가 있긴 하나??? ㅈㄴ 개 ㄷ럽고 헛구역질 ㄱ 했네요 시 ㅂ리

ベットが硬くて寝ずらい

特になし

キッチンがとにかく汚い。
キッチンを使って、次の日行ったら掃除されてなく、昨日のままだった。

汚い、入り口が暗い、シャンプーかボディソープか良く分からない

PLS DO NOT STAY HERE!!!

The pictures are misleading , the room is super disgusting and dirty it’s like they didn’t even clean it. We found stains on the sheets, hair everywhere, nail clippings and rubbish on the room floor as well as a weird lingering smell throughout the whole building

I addressed the property owner to raise this concern and possibly get a refund to stay elsewhere as it was no way near in any condition to stay in. After contacting he ignored the messages so I had to reach out to the customer service team through booking.com and denied any opportunity for a refund but instead a fee of over £100 if we cancelled our booking and checked out early. I even requested for something so simple such as new bed sheets and was again ignored so had to spend my own money on new bedding.

This was the property owners response to my inquiry -

・Claimed that the cleaning was sufficient

・Suggested that the hair might have been dropped by the guest

・Stated that it was unreasonable to complain about being unable to stay while already inside the room

・Insisted that entering the room itself meant the situation was not uninhabitable

・Mentioned that a cancellation fee of 20,400 JPY would be charged if you checked out early

No acknowledgment for how bad his hotel was , nor an apology and instead blamed us for the mess and inconvenience of the property.

Not to mention that there is no security at the door entrance so anybody and everybody can just enter the building which is a safety hazard.

Please do not waste your money on this terrible place and make the mistake I made

Everything else

La limpieza. Los baños siempre estaban sucios. Los basureros se encontraban llenos y los pisos sucios.

Bed and mattress in really bad conditions, our nights were uncomfortable. The toilets were dirty.