Hotel Kangetsuso

Hotels
7.8 (135 reviews)
Taito-ku Ueno 2-14-28 , Tokyo , jp

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Children allowed

Facilities

Air conditioning
Lift / Elevator
Fax/photocopying
Massage services
Internet access

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Poor cleanliness
Old facilities

Categories

Cleanliness
6.19
Poor cleanliness; consistent mentions of dirty rooms and hair on the floor.
Service
8.66
Staff was very helpful and accommodating.
Location
9.2
Excellent location right next to transportation hubs and attractions.
Room Quality
6.65
Rooms are small and a bit outdated, but some amenities are present.
Amenities
7.18
Basic amenities are provided but some guests noted areas lacking.
Value for Money
8.14
Generally good value considering location and price.
Food and Beverage
8.19
Nearby dining options are available, but no reviews on hotel food.
Overall Experience
8.16
Overall, good experience with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:41

Property Description

Convenient Location near Ueno Park and Train Station

Located right next to Ueno Park and the Ikenohata Exit of Keisei Ueno Train Station, Hotel Kangetsuso offers comfortable rooms with modern amenities.

Easy Access to Popular Areas

Explore Akihabara in just a 5-minute train ride from nearby Ueno Station or visit Asakusa with a quick 6-minute subway ride. Ueno Zoo and the National Museum of Nature and Science are also within walking distance.

Relaxing Amenities and Services

Enjoy massages, free wired internet, and air-conditioned rooms with private baths and LCD TVs. The hotel features a shared microwave, free shoe shines, and a cozy lounge for guests to unwind.

Book your stay at Hotel Kangetsuso for a convenient and relaxing experience.

Important information:

The hotel has a curfew at 02:00. Guests cannot enter or leave the hotel after this time.

Guests arriving after 23:00 are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that construction work is taking place nearby from 5/1/2026 to 31/12/2027 and some rooms may be affected by noise.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 135 reviews
Cleanliness: 6.19
Service: 8.66
Location: 9.2
Room Quality: 6.65
Amenities: 7.18
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.16
O
Origon Silva • family_with_children • ar
7
Estuvimos practicamente solo para dormir, pero pagué menos en otros hoteles más confortables.
Pros:

La ubicación era excelente. La vista desde la ventana también.

Cons:

El baño era muy pequeño. La habitación era fría, tardó varias horas en calentarse. La cama era aceptable.

2026-02-14 • via Nuitee
A
Alberto2099 • couple • mx
10
2026-02-12 • via Nuitee
N
noboru • solo_traveller • jp
8
Pros:

部屋が清潔だった

Cons:

特別なし

2026-01-29 • via Nuitee
S
saowalak • couple • th
7
Pros:

Location ดีติดสถานีรถไฟ ueno มาก

Cons:

อาจจะดูเก่าคลาสสิกไปหน่อยแต่สะอาด

2026-01-29 • via Nuitee
J
James • family_with_children • au
9
Nice place, perfect for using after getting the skyliner from the airport to the Ueno station. Shoul
Pros:

Fantastic location for getting straight off the train from the airport - just over the road!

2026-01-27 • via Nuitee
C
Chris • extended_group • au
8
2026-01-26 • via Nuitee
R
Ricardo • solo_traveller • ph
8
Pros:

Accees to Ueno Station

Cons:

Old style facilities

2026-01-26 • via Nuitee
H
hiromi • solo_traveller • jp
5
細かいことを気にしなければお得感あり。
Pros:

料金が安い。上野駅から近い。食事場所が近い。
静か。散策できる不忍池、弁天堂が近い。

Cons:

部屋の窓が開かない設定になっており、ロケーションの悪さ、息苦しさを感じた。
ベッドの掛け布団が旧式の毛布で、寒さ対策で2枚重ねて使用したが、重かった。

2026-01-20 • via Nuitee
J
Johnson • solo_traveller • us
8
Pros:

Location is right next to the Keisei Ueno station which is very convenient if you are going to and from Narita Airport. There is a conbini really close to the hotel. One of the staff members can speak English pretty decently and cooperated with my request to store my luggage in the hotel lobby for a few hours after check out. I requested a non smoking room and besides a very minor smell when I came in, there was no tobacco smell. They also gave me a hair dryer.

Cons:

Being close to Ueno Park, you can hear the music being played outside a little. Fortunately it seems to stop before midnight so my sleep wasn't too affected. The walls are also thin so you can hear people from other rooms and people moving outside the hall. The toilets are a standard old western style toilet with no bidet which were cold to sit on but serviceable. Not really a negative for me, but from 2:00 AM to 5:00 AM, the hotel entrance will be locked and staff will not be available. That means you cannot go out during that time and you must come back before 2:00 AM since before you leave the hotel, you must give the hotel staff the room key.

2026-01-20 • via Nuitee
井手 • solo_traveller • jp
3
Pros:

スタッフの対応は丁寧で良かったです

Cons:

部屋が汚かった。
髪の毛が落ちてる。壁紙が破れてる、汚れてる。
コップも怖くて使えなかった。

2026-01-20 • via Nuitee
C
Claudia • extended_group • es
7
2026-01-19 • via Nuitee
A
Andrew • extended_group • us
8
Great choice if taking Keisei Skyliner from Narita
Pros:

-Great location
-Friendly staff who accommodated English speakers well

Cons:

-Bathroom had a bit of a musty smell. I would air it out more + use some sort of air freshener

2026-01-19 • via Nuitee
C
Carla • solo_traveller • fr
10
Parfait
2026-01-19 • via Nuitee
T
Takefumi • solo_traveller • jp
6
2026-01-19 • via Nuitee
H
hashimoto • solo_traveller • us
8
2026-01-19 • via Nuitee
H
hitotsugu • solo_traveller • jp
3
がっかりです
Pros:

駅から近い

Cons:

部屋全体がかび臭い
ベッドシーツなどに臭いが
シャワー温度が低すぎ

2026-01-19 • via Nuitee
A
AYANE • couple • jp
7
2026-01-17 • via Nuitee
L
LIN • couple • tw
8
2026-01-15 • via Nuitee
S
Sakuntala • family_with_children • th
8
Pros:

Area around hotel

Cons:

Reception area

2026-01-14 • via Nuitee
S
Sakuntala • solo_traveller • th
8
Pros:

Around hotel

Cons:

Reception area

2026-01-14 • via Nuitee