Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Clean property
Cons:
Overpriced
Inconvenient amenities

Categories

Cleanliness
8.39
The reviews mention the property being very clean.
Service
9.36
Exceptional service and attentive staff were highlighted.
Location
9.4
Great beachside location noted as a pro.
Room Quality
8.35
Room in front of the beach, but there were issues with the washroom.
Amenities
8.38
Champú provided was good, but outdoor seating needs improvement.
Value for Money
6.34
The property was described as grossly overpriced with low value for money.
Food and Beverage
8.89
Water and glasses provided were noted positively.
Overall Experience
8.86
Overall, guests had a good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:19

Property Description

Luxurious Accommodation
Playa Esperanza Tulum, located in vibrant Tulum, offers a lavish stay just steps away from Las Palmas Beach. The hotel boasts an outdoor pool, free private parking, and a charming garden, ensuring a relaxing retreat for guests.

Diverse Facilities
Guests can enjoy a variety of amenities including a restaurant, bar, private beach area, and barbecue facilities. The property also offers a concierge service and complimentary WiFi, catering to all needs for a comfortable stay.

Scenic Views and Proximity
With rooms featuring safety deposit boxes, terraces, and sea views, Playa Esperanza Tulum ensures a memorable experience. Situated near Playa Pescadores and Paraíso Beach, and just 82 km from Cozumel International Airport, convenience and beauty are at your fingertips.

Ready to experience luxury by the beach? Book your stay at Playa Esperanza Tulum now!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 405 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 6.34
Food and Beverage: 8.89
Overall Experience: 8.86
M
Martina • couple • it
10
2026-04-10 • via Nuitee
B
BARIS TAPTIK • couple • de
9
Pros:

location directly at the beach

Cons:

wifi coverage

2026-04-08 • via Nuitee
B
BARIS TAPTIK • couple • de
8
Pros:

location directly at the beach

Cons:

wifi coverage

2026-04-08 • via Nuitee
A
Aleksandra • couple • pl
10
2026-04-05 • via Nuitee
M
margaux • couple • fr
10
Belle emplacement cadre de détente
Pros:

L’emplacement et la belle vue avec la piscine et la plage
Logement typique

Cons:

Le personnel pas trop aimable sur le début mais après cela a étais !

2026-04-05 • via Nuitee
M
Michael • solo_traveller • ch
9
2026-04-03 • via Nuitee
M
Mylou • couple • nl
10
Pros:

Heel mooi park. Fijn dat er ook een zwembad was en overal bediening. Goede service en goed eten en drinken. Drinkwater en koelbox beschikbaar in de kamer.

Cons:

Was een stuk prijziger dan andere accommodaties waar we zijn geweest. Maar overigens was heel tulum een stuk prijziger dan andere plekken. Savonds was het wel echt uitgestorven aangezien het restaurant dan ook dicht was. Ook naast gelegen restaurant erg rustig.

2026-04-03 • via Nuitee
N
Niels • couple • es
8
Romantisk
Pros:

Barfod

Cons:

Ingen mad og drikke efter 17.30
Daglige armbånd

2026-04-01 • via Nuitee
M
Miguel • couple • us
5
Incomodidad completa
Pros:

La vista hacia el mar fue lo único que me gustó

Cons:

Las fotos que ponen no es de acuerdo con la habitación que te dan… teníamos muchas hormigas en la cama, y no ha aire acondicionado, no tienen microondas o refrigerador

2026-03-31 • via Nuitee
T
Tremblay • couple • fr
10
Pros:

Tout tres bien

Cons:

Rien

2026-03-27 • via Nuitee
L
Laura • couple • gb
9
Pros:

The hotel was beautiful with great views and very helpful and friendly staff.

2026-03-23 • via Nuitee
A
Annelies • couple • be
8
Wakker worden met het geruis van de zee.
Pros:

De ligging aan het strand in de rust. Vriendelijk personeel. Ideaal voor stellen die rust zoeken. romantische setting.

Cons:

De badkamer was buiten de kamer.

2026-03-22 • via Nuitee
C
Cécilia • couple • fr
7
Pros:

Endroit très bien situé vue sur la mer

Cons:

Chambre très spartiate, peu de confort, peu de modernité, PHOTOS NON CONFORMES

2026-03-16 • via Nuitee
T
Tomojzer • couple • fr
10
Magical
Pros:

Wonderful location, right on the beach. The place is magical

Cons:

As it is in the middle of the Jaguar reserve, guests too have to pay the fees daily. The hotel sells the tickets so it is ok, but it has to be taken into consideration

2026-03-13 • via Nuitee
L
Louis • couple • fr
10
Emplacement exceptionnel et personnel aux petits soins, nous recommandons vivement !
Pros:

Très bon emplacement, personnel très sympathique. Les chambres vue mer valent le coup !

Cons:

La salle de bain n’est pas dans la chambre, dommage. Il manquais un peu d’équipement comme serviette de plage, sèches cheveux…

2026-03-12 • via Nuitee
D
DIDIER • couple • fr
9
Séjour paradisiaque
Pros:

Logement super bien aménagé; literie très confortable ; situé face à la mer, à 50m des eaux turquoises ; Hôtel, les pieds dans le sable blanc, petit paradis très bien aménagé.

Cons:

Horaires du petit déjeuner tardive : 9h00

2026-03-10 • via Nuitee
K
Kimber • couple • us
8
2026-03-09 • via Nuitee
I
I. Braams • couple • nl
10
Een oase van rust middenin het Jaguar park.
Pros:

Een bijzondere plek midden in het Jaguar park, direct aan het strand. Idyllische plek met erg vriendelijk personeel en een fijne kamer. Ook het personeel van de kleine Beach club (die erg toegankelijk en chill is, verwacht geen grote Beach club) was erg behulpzaam.

Cons:

Niks!

2026-03-07 • via Nuitee
J
Jenny • extended_group • de
8
2026-03-07 • via Nuitee
A
Aleksandra • couple • pl
7
2026-03-02 • via Nuitee