Kayangan Boutique Hotel

Hotels
7.9 (357 reviews)
10 Jalan Pantai Sindhu Jalan pantai sindhu No 10 , Sanur , id

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Cons:
Closed amenities
Cleanliness issues

Categories

Cleanliness
6.93
Guests mentioned issues with cleanliness and maintenance, particularly with the pool area and presence of insects.
Service
8.9
Staff were described as lovely and pleasant, though service issues during breakfast were noted.
Location
8.94
Proximity to the beach and restaurants received positive reviews, contributing to a favorable sentiment.
Room Quality
8.39
Rooms were spacious and well-furnished, though some guests mentioned minor issues.
Amenities
6.92
The lack of operational dining facilities and limited pool access affected the score for amenities.
Value for Money
8.88
Guests felt the suite rooms provided great value despite some service shortcomings.
Food and Beverage
5.93
The closure of dining facilities and poor breakfast experience significantly impacted the food and beverage sentiment.
Overall Experience
8.3
Guests expressed mixed feelings; good value and room quality but discontent over amenities and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:02

Property Description

Luxurious Amenities

Kayangan Boutique Hotel, located in Sanur, offers a luxurious stay with concierge services, a seasonal outdoor pool, and free WiFi. The air-conditioned rooms are well-equipped with modern amenities including a coffee machine, flat-screen TV, and private bathroom. Guests can also enjoy sea views from select rooms and relax on the terrace.

Convenient Location

Within walking distance to Segara Beach, Sindhu Beach, and Karang Beach, our hotel is centrally located near popular attractions. Explore the nearby beaches or take a short drive to Udayana University and Bali Museum. The paid airport shuttle service ensures a hassle-free arrival and departure for guests.

Exceptional Service

With a 24-hour front desk and room service, Kayangan Boutique Hotel prioritizes guest satisfaction. The on-site restaurant and bar provide delicious meals and drinks, perfect for unwinding after a day of sightseeing. Book your stay now for a memorable experience.

Check-in and check-out hours:

Location

Guest Reviews

7.9
Based on 357 reviews
Cleanliness: 6.93
Service: 8.9
Location: 8.94
Room Quality: 8.39
Amenities: 6.92
Value for Money: 8.88
Food and Beverage: 5.93
Overall Experience: 8.3
K
KYOKO couple jp
5
もう泊まることはないですね。
Pros:

バスタブが付いてる
熱いお湯が出る

Cons:

バスタオルとタオルを替えてくれない。
せっかくたかいデラックススイートに泊まったのにいまいちのサービスだった。
窓も隙間があって雨は入って来るし
虫も入ってくるし最悪でした。

2026-03-06 via Nuitee
A
angelique family_with_children nl
1
Verschrikkelijk hotel, perfecte locatie
Pros:

De omgeving is perfect. Om de hoek van de night market waar je heerlijk kan eten. Tegenover social shot gun waar ze taco tuesday hebben!! en 5 minuten van het strand vandaan en de schildpadden opvang, altijd leuk voor de kids!

Cons:

Nooit meer! Ik heb 5 dagen in een rioollucht geleefd! En ze konden niets doen. Ik heb zelf om luchtverfrissers gevraagd en kreeg er toen eentje. Toen ik meer vroeg kreeg ik de reactie dat er al eentje gebracht was en heb ik zelf meer moeten kopen!! Absurt! Bij aankomst waren wij 20 minuten te vroeg, de kamers waren al klaar maar mevrouw was niet heel klantvriendelijke dat zij ons de kamer direct aanbood, ze stelde voor om de spullen nog even te laten staan en nog even te wachten. Sorry maar voor die prijs verwacht je een beetje service. Wij hadden de suite geboekt en een deluxe kamer en je kan mij niet wijsmaken dat ze beide kamers nog aan het schoonmaken waren de laatste 20 minuten.

Bij binnenkomst zagen wij allemaal mieren in het appartment en heb ik de receptie moeten bellen voor insectenspray. Gelukkig zat er in de avond wel een lieve dame, zij heeft alles weggeveegd en een notitie gemaakt.
Echter hebben wij wel 5 dagen lang met mieren in het appartement geleefd. In geen enkele andere accomodatie heb ik dat gehad, wij zaten hier nota bene op de 4e verdieping. Je kan niet kopen in de kamer, daarvoor moet je bij de receptie een gasfles kopen en overal hangen briefjes tekst in de kamer dat als je iets stuk maakt dit verhaalt gaat worden, niet een erg klantvriendelijke verwelkoming. Bij het zwembad is er geen ruimte om te relaxen of lekker in de zon te liggen. Er liggen 2 zitzakken that's it !

2026-03-05 via Nuitee
S
Surya family_with_children id
10
2026-02-27 via Nuitee
M
maite couple fr
8
Parfait
Pros:

Spacieux et propre

Cons:

Rien

2026-02-26 via Nuitee
I
Inga couple au
6
Suite size was good but needs attention
Pros:

The staff are lovely and beach location is good

Cons:

Firstly we were not notified that the restaurant is currently closed.
Unlike our previous stay in Aug 2025 there was nothing around the pool only 2 bean bags. Not table and chairs or cushions on the day bed.
Only basic room amenities. Nothing to wash the dishes with.
We had 2 toilets but only enough toilet paper for 1. Also the smell wafting from the bathroom and toilet was not pleasant.
It’s looking old and tired it could do with updating.
The roosters and dogs in the houses behind were non stop crowing and barking

2026-02-10 via Nuitee
R
Roelle family_with_children nl
4
Tegenvaller!
Pros:

De locatie is fijn dichtbij t strand, kamers zijn ruim.

Cons:

Het hotel! Restaurant gesloten, super rommelig niet verwelkomend. Zwembad was onderhoud, er werd gezegt je kan mischien straks weer. Geen bedjes aanwezig zoals op de foto. Vies in de gangen, vies op plekken in mijn kamer. Totaal niet zoals op de foto's.

2026-01-29 via Nuitee
K
Kim solo_traveller us
6
Not again
Pros:

Spacious suite, beautiful, good view

Cons:

Stinking toilet vent

2026-01-20 via Nuitee
C
christine couple fr
2
Je suis resté à Bali un mois et le seul hôtel le plus cher de mon séjour a été le plus mauvais a cet hôtel pendant 3 jou
Pros:

Rien il est cher et hyper bruyant pas de restauration pas de bar pas d’assistante pour les bagages la piscine mal entretenue mais le pire a été la nuit impossible de dormir à cause des coqs et des chiens dans la ferme tout près de l’hôtel absolument rien ne justifie le prix pour BALI

Cons:

Je n’ai rien aimé c’est un scandale de proposer cet hôtel

2026-01-19 via Nuitee
T
Theo couple gb
9
2026-01-19 via Nuitee
T
Tracey solo_traveller au
9
Pros:

Clean and cheap

Cons:

The noise buzzing when people enter the building

2026-01-19 via Nuitee
M
mark solo_traveller au
8
2026-01-19 via Nuitee
I
Iliesse family_with_children fr
10
2026-01-19 via Nuitee
D
Diane couple au
5
Average stay in Sanur
Pros:

Location
Cost

Cons:

Maintenance much needed
Leaky toilet
Hole and leak in ceiling
Bed was hard
Noisy

Bar ran out of Bintang and didn’t replenish
Food average in restaurant

Pool was available for day swimmers and it’s a tiny pool. Should only be used for hotel guests.

It’s our second time staying here I don’t think we’ll be back.

2026-01-19 via Nuitee
S
Simon solo_traveller au
10
Perfect location and excellent room. for my 5 nights
Pros:

Great room, wish I could live there.
Here is a video I made.
https://youtu.be/L9QdgRjlDwc?si=mWEOw_BcU-8yX0bR

Cons:

I wish they had supplied dishwashing soap, tea towels and something to wipe down the benches.

2026-01-15 via Nuitee
A
Angela couple au
6
Love Sanur but will not stay here again!
Pros:

Beautiful pool on top floor you could see the the ocean glimpse! Room n bed was a good size more business style than holiday style!

Cons:

Sorry for facts The noise, the position in middle of rooster property the night club across the road no restaurant as quoted hard to find the one staff member when needed had to lug our bags up stairs as lift not always working ! We have stayed in Sanur many times so very disappointed!

2026-01-06 via Nuitee
R
Rita solo_traveller au
8
During heavy rainy season (windy) a bit water come thru the bedroom door from the balcony
Pros:

Location
Room & the facility inside the room

Cons:

Nothing.
All good

2025-12-30 via Nuitee
K
Kristiantoro family_with_children id
8
2025-12-29 via Nuitee
T
Treoen family_with_children au
8
Villa style Room - suite. Great pool Great Location
Pros:

Very spacious villa feeling. Great AC. Comfy firm mattress and full pillows. Comfy lounge in separate area. Pool is very clean and relaxing. Great location walk to beach market, Icon mall and many restaurants.
24/7 check in was a bonus.

Cons:

Fridge not very cold. Tea coffee provided but no milk. Shower head very low height, can not stand to shower but good pressure and hot. Restaurant and bar not operating- food available but from another business and took a very long time. Limited drinking water available in room. Staff reluctant to give extra.

2025-12-21 via Nuitee
T
Tahlia couple au
7
2025-12-08 via Nuitee
K
Kurt family_with_children au
10
2025-12-08 via Nuitee