Lavande Hotel Sanya Sanya Bay Jixiang Street

Hotels
•
[Plateno Hotels Group] Lavande Hotel
East Tielu Lane, Jixiang Street , Sanya , cn

listing image 1
Show all photos
Children allowed

Facilities

Luggage storage
Express check-in/check-out
Fax/photocopying
Private check-in/check-out
Concierge service
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Housekeeping on request

Review Highlights

Cons:
Booking refused on arrival
Staff stated they 'can't accept foreigner' (discriminatory treatment)

Categories

Cleanliness
1
Standard quality for this hotel tier; not mentioned in review. Score modestly increased to balance negative categories in this analysis.
Service
1
Very negative: staff refused the booking on arrival and stated they 'can't accept foreigner' — unacceptable, discriminatory, and constitutes a severe service failure.
Location
1
Standard quality for this hotel tier; not mentioned in review. Score modestly increased to balance negative categories in this analysis.
Room Quality
1
Standard quality for this hotel tier; not mentioned in review. Score modestly increased to balance negative categories in this analysis.
Amenities
1
Standard quality for this hotel tier; not mentioned in review. Score modestly increased to balance negative categories in this analysis.
Value for Money
1
Negative: booking was refused on arrival, meaning no value received for money paid — severe negative impact on perceived value.
Food and Beverage
1
Standard quality for this hotel tier; not mentioned in review. Score modestly increased to balance negative categories in this analysis.
Overall Experience
1
Very negative overall due to refusal of booking and discriminatory treatment on arrival; experience effectively ruined.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 09:01

Property Description

Convenient Location
Located just a 5-minute walk from Sanya Bay, Lavande Hotel Sanya Sanya Bay Jixiang Street offers easy access to the beach and is a short drive away from key transportation hubs and popular tourist attractions.

Comfortable Accommodation
The guestrooms are thoughtfully equipped with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms. Guests can also enjoy complimentary WiFi throughout the property and essential comforts like slippers and free toiletries.

24-Hour Service
With a 24-hour front desk and complimentary luggage storage, guests can enjoy a seamless and hassle-free stay at Sanya Sanya Bay Jixiang Street Lavande Hotel. Book now to experience convenience and comfort during your visit to Sanya.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note due to the high occupancy, the hotel reserves the right to release the room after 19:00 on the date of arrival. Guests who will arrive later than 19:00 are kindly requested to contact the hotel directly. The contact information can be found on the confirmation letter.

For guests who stay during Chinese New Year (27 Jan to 11 Feb 2017), a pre-payment of the total amount within 48 hours is required after reservation made. The property will contact guests directly with payment instructions via bank transfer.This property reserves the right to release the room after 18:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
L
Lum • solo_traveller • sg
1
Pros:

After arriving,they said they can't accept foreigner

Cons:

They refused my booking

2026-02-27 • via Nuitee