Grand Hotel Kazybek Bi

Hotels
8.9 (1927 reviews)
89 Zheltoksan Street Zheltoksan 89 , Almaty , kz

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Helpful staff
Comfortable stay
Cons:
Issues with cleanliness
Limited breakfast options
Service not very kid-friendly

Categories

Cleanliness
7.9
Issues raised about dirty floors and sheets upon check-in.
Service
9.4
Staff were mentioned as nice and helpful, indicating good service.
Location
9.4
Multiple reviews praised the excellent and central location.
Room Quality
8.9
Rooms were described as clean and newly decorated, generally comfortable.
Amenities
8.9
Amenities such as breakfast were generally satisfactory, with some limitations.
Value for Money
8.9
Good value stated for the price paid.
Food and Beverage
8.4
Breakfast options were limited, affecting overall rating.
Overall Experience
9.4
Generally a great stay with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:09

Property Description

Luxurious Accommodation
Experience comfort and style at Resident Hotel Kazybek Bi in Almaty. Each room features modern amenities such as air conditioning, a safety deposit box, and a flat-screen TV for a relaxing stay.

Convenient Location
Ideally situated near popular landmarks like Ascension Cathedral and Gvardeytsev-Panfilovtsev Park, our hotel offers easy access to key attractions in Almaty. With the Almaty International Airport just 15 km away, your journey is made hassle-free.

Exceptional Services
Enjoy top-notch services including a 24-hour front desk, airport transfers, and room service for your convenience. Stay connected with free WiFi throughout the property, ensuring you have everything you need for a memorable stay.

Ready to experience luxury and convenience in Almaty? Book your stay at Resident Hotel Kazybek Bi now!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 1927 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.4
Станислав • couple • kg
10
2026-02-12 • via Nuitee
D
Dussip • solo_traveller • kz
7
2026-02-11 • via Nuitee
I
Igor • couple • kz
10
2026-02-11 • via Nuitee
I
Ioanna • couple • bg
10
Personal and professional
Pros:

The location, functionality and facility was perfect. But most remarkably the staff did walk the extra mile to tailor the experience and to help in all situations. And that is priceless. Thank you!

2026-02-10 • via Nuitee
X
xiaoguang • family_with_children • gb
9
非常棒
Pros:

这边地理位置不错，可以走着去中央公园，挺干净的，也很安静，酒店员工nice，早餐还可以，第一次来中亚，这里有绿叶子的生菜，算是福利了哈哈。

Cons:

有一点需要改进，我这边三个人（包含一个小孩），只能选套房，因为套房有一个沙发和一张大床，但沙发根本无法睡人，不过大床够大可以住三个人哈哈，所以也没啥，就是多花了一点钱，总体很满意

2025-10-04 • via Nuitee
E
entaxi • extended_group • ch
9
Very good location, quiet but close to many sights and restaurants. Good value for price.
2025-10-03 • via Nuitee
S
SERGEI • couple • ru
9
2025-10-02 • via Nuitee
K
Karina • couple • kg
10
Pros:

Хорошие завтраки ,отличная локация ,чистые номера

2025-10-01 • via Nuitee
M
Murat • solo_traveller • tr
8
Well location clean room
Pros:

Very clean, personal can speak English rooms are newly decorated

Cons:

Restaurant outside area is using as like coffe by customers and they are making noise in the night sometimes

2025-09-28 • via Nuitee
L
Lei hong Amos • family_with_children • sg
8
2025-09-18 • via Nuitee
Дина • family_with_children • kz
10
2025-09-16 • via Nuitee
R
Reham • family_with_children • sa
8
Pros:

الغرف نظيفه وجيدة

Cons:

موظفو الاستقبال لا يتقنون الإنجليزية

2025-09-15 • via Nuitee
Бектур • couple • kz
8
2025-09-14 • via Nuitee
D
Dmittii • solo_traveller • ru
7
2025-09-14 • via Nuitee
Дана • couple • kz
10
2025-09-12 • via Nuitee
A
Abdollah • couple • ae
8
Everything good except for the cleaning
Pros:

Good value for money. Great location and proximity to the busy streets.. helpful staff.. good breakfast with adequate selection.. comfortable stay.. almost everything was perfect.

Cons:

However.. there was an obvious problem with cleaning.. the sheets were not clean once we checked in.. the floors are always dirty and dusty, cant walk barefoot in the room or your feet turn black.. the staff dont vacum the floors.. the shower had a bad smell sometimes.. and the toilet seat wasn't cleaned well once we checked in..

2025-09-11 • via Nuitee
B
Barbara • solo_traveller • th
7
2025-09-11 • via Nuitee
J
John • couple • gb
10
Great stay in a great hotel
Pros:

Location very central and walkable to many attractions. Breakfast plentiful and offered good choices. Staff welcoming, very clean. Really nice hotel

Cons:

Nothing all was very good.

2025-09-11 • via Nuitee
M
Mikhail • solo_traveller • ru
7
2025-09-09 • via Nuitee
A
Andrei • couple • kg
10
Прекрасный отель! Останавливаемся здесь не первый раз, и вернёмся снова!
Pros:

Прекрасный отель, постоянно здесь останавливаемся. Хорошее расположение - в центре, все близко. Хорошие номера со всем необходимым. Неплохие завтраки.

2025-09-08 • via Nuitee