Grand Hotel Kazybek Bi

Hotels
8.9 (2037 reviews)
89 Zheltoksan Street Zheltoksan 89 , Almaty , kz

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Helpful staff
Comfortable stay
Cons:
Issues with cleanliness
Limited breakfast options
Service not very kid-friendly

Categories

Cleanliness
7.9
Issues raised about dirty floors and sheets upon check-in.
Service
9.4
Staff were mentioned as nice and helpful, indicating good service.
Location
9.4
Multiple reviews praised the excellent and central location.
Room Quality
8.9
Rooms were described as clean and newly decorated, generally comfortable.
Amenities
8.9
Amenities such as breakfast were generally satisfactory, with some limitations.
Value for Money
8.9
Good value stated for the price paid.
Food and Beverage
8.4
Breakfast options were limited, affecting overall rating.
Overall Experience
9.4
Generally a great stay with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:09

Property Description

Luxurious Accommodation
Experience comfort and style at Resident Hotel Kazybek Bi in Almaty. Each room features modern amenities such as air conditioning, a safety deposit box, and a flat-screen TV for a relaxing stay.

Convenient Location
Ideally situated near popular landmarks like Ascension Cathedral and Gvardeytsev-Panfilovtsev Park, our hotel offers easy access to key attractions in Almaty. With the Almaty International Airport just 15 km away, your journey is made hassle-free.

Exceptional Services
Enjoy top-notch services including a 24-hour front desk, airport transfers, and room service for your convenience. Stay connected with free WiFi throughout the property, ensuring you have everything you need for a memorable stay.

Ready to experience luxury and convenience in Almaty? Book your stay at Resident Hotel Kazybek Bi now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 2037 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.4
E
Elena couple ru
8
Pros:

Нормальный отель, по ощущениям между трешкой и четверкой.

2026-07-24 via Nuitee
H
humphry solo_traveller at
10
Tolles zentrales Hotel
Pros:

Sehr gute Lage in der Nähe der U-Bahn. Bewachter Parkplatz direkt beim Hotel. Sehr freundliches und professionelles Personal. Ausgezeichnetes Frühstücksbuffet mit toller Kaffeemaschine und guten Kuchen! Sehr modernes und sauberes Zimmer und Bad.

2026-07-22 via Nuitee
N
Nikolay solo_traveller ru
9
Останавливался на 2 ночи. Все прошло отлично. Номер комфортный и чистый. Отличный завтрак.
Pros:

Удобное месторасположение.
Чистый номер со всем необходимым.
Отличный завтрак.

2026-07-21 via Nuitee
A
Alboami solo_traveller sa
10
Pros:

مافيه ازعاج

Cons:

ولا كن حط في بالك لايوجد اي خدمات حولك بالمره حتى بقاله لايوجد وخذه ليله واحده فقط لان وصلت الفندق من المطار على 10صباح ماقصرو دخلوني وخرجت اليوم الثاني صباح ورحت اخذ شقه موقع طيب وقريبه من الخدمات والله الفندق مايعيبه شي لاكن داخل حاره وفي لفه ولا حولك احد كنك لوحدك ساكن فما انصح فيه لهاذا السبب

2026-07-20 via Nuitee
K
Kamran couple az
10
2026-07-18 via Nuitee
A
Aktoty couple kz
10
2026-07-16 via Nuitee
family_with_children cn
10
Pros:

早餐还行。地理位置非常好

2026-07-15 via Nuitee
P
Patrick couple au
9
Brilliant, would recommend to anyone.
Pros:

Big clean room and everything I needed available plus close to nice coffee shops and restaurants

2026-07-14 via Nuitee
A
Artur couple uz
7
2026-07-13 via Nuitee
A
Aleksander family_with_children pl
8
2026-07-13 via Nuitee
Пащенко solo_traveller ru
8
2026-07-12 via Nuitee
L
Lucas couple au
10
2026-07-12 via Nuitee
R
Roman solo_traveller kz
7
2026-07-11 via Nuitee
M
MADIYAR solo_traveller kz
10
2026-07-09 via Nuitee
J
Janice couple hk
10
2026-07-08 via Nuitee
S
Shore solo_traveller cn
9
2026-07-05 via Nuitee
R
Ruslan couple kz
10
Pros:

Чистота, приветливый персонал

2026-07-05 via Nuitee
P
PRERNA family_with_children sg
9
Cute Boutique Hotel with Lovely Staff
Pros:

We had a lovely 6 nights stay. The reception staff was super helpful and polite as was the staff in the dining area. Honestly the service at this hotel is what made this a great stay. They accommodated several requests to assist with calling cabs and providing ice at night. They even packed a takeaway breakfast for our day trip to Lake Kolsai. They refilled toiletries everyday and provided extra towels whenever we quested. They also helped refill bottles in the kitchen if you ant to avoid plastic waste. We liked the location as well, there are two cafes just across and a bunch of other restaurants 5 min walk away A small 24*7 convenience store is located 2 mins away.

Cons:

I think the only thing that needed improvement during our stay was the breakfast options. Other reviews had warned us about the lack of vegetarian options but overall breakfast was underwhelming even for the meat eaters in the group (and for six days this was sadly disappointing). Proper signage calling out dish names would be helpful. They made vegetarian sandwiches for our takeaway but one sandwich per person is not a good breakfast esp when you have a long day trip ahead - we had expected them to pack a few pastries and some of the nuts that were available during breakfast everyday.

2026-07-02 via Nuitee
A
Antoaneta solo_traveller il
1
very bad choice. they have no cofe all the time. they don't pick me from the airport at 3 AmAFTER12H
Pros:

nothing

Cons:

everything

2026-06-30 via Nuitee
G
Gunjan family_with_children in
9
Great and comfortable stay.
Pros:

The breakfast spread was great! the one bedroom suite was really spacious and good for a family with a child; we also booked the standard room for a day - that was a bit small for us, but otherwise good with all the facilities. Location is very close to all the nearby cafes, places to visit in Almaty

Cons:

No bidet.

2026-06-29 via Nuitee