Grand Hotel Kazybek Bi

Hotels
8.9 (2054 reviews)
89 Zheltoksan Street Zheltoksan 89 , Almaty , kz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Helpful staff
Comfortable stay
Cons:
Issues with cleanliness
Limited breakfast options
Service not very kid-friendly

Categories

Cleanliness
7.9
Issues raised about dirty floors and sheets upon check-in.
Service
9.4
Staff were mentioned as nice and helpful, indicating good service.
Location
9.4
Multiple reviews praised the excellent and central location.
Room Quality
8.9
Rooms were described as clean and newly decorated, generally comfortable.
Amenities
8.9
Amenities such as breakfast were generally satisfactory, with some limitations.
Value for Money
8.9
Good value stated for the price paid.
Food and Beverage
8.4
Breakfast options were limited, affecting overall rating.
Overall Experience
9.4
Generally a great stay with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:09

Property Description

Luxurious Accommodation
Experience comfort and style at Resident Hotel Kazybek Bi in Almaty. Each room features modern amenities such as air conditioning, a safety deposit box, and a flat-screen TV for a relaxing stay.

Convenient Location
Ideally situated near popular landmarks like Ascension Cathedral and Gvardeytsev-Panfilovtsev Park, our hotel offers easy access to key attractions in Almaty. With the Almaty International Airport just 15 km away, your journey is made hassle-free.

Exceptional Services
Enjoy top-notch services including a 24-hour front desk, airport transfers, and room service for your convenience. Stay connected with free WiFi throughout the property, ensuring you have everything you need for a memorable stay.

Ready to experience luxury and convenience in Almaty? Book your stay at Resident Hotel Kazybek Bi now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 2054 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.4
T
Tzu-Miao • solo_traveller • tw
10
2026-08-28 • via Nuitee
Y
YiRu • couple • cn
8
Pros:

服务员很有礼貌，早餐还不错.位置也不错

2026-08-25 • via Nuitee
A
Arina • couple • ru
9
Pros:

Очень приятный, крайне чистый отель. Хорошие завтраки и вежливый персонал.

2026-08-24 • via Nuitee
B
Britta • solo_traveller • de
10
Pros:

Die Lage ist perfekt, um zu Fuß, oder der Metro in die belebten Bereiche zu gelangen. Auch sind genügend Parkplätzen vorhanden. Trotz der guten Lage ist es nachts angenehm ruhig.
Das Personal ist sehr hilfsbereit und freundlich.

2026-08-24 • via Nuitee
T
Tanya • couple • ru
10
2026-08-23 • via Nuitee
V
Verena • couple • de
10
2026-08-20 • via Nuitee
A
AHMED • solo_traveller • sa
7
Positive stay
Pros:

Location is quiet downtown (I would call it sleeping area).. room is clean. Good breakfast. The staff is very polite and helpful.

Cons:

Room is a bit smaller than average hotels.. the TV doesn’t have any channels, only internet connection..

2026-08-19 • via Nuitee
K
Kirill • solo_traveller • kz
9
2026-08-18 • via Nuitee
G
Gohar • couple • am
10
2026-08-15 • via Nuitee
I
Indira • couple • kz
9
2026-08-15 • via Nuitee
N
Nurgul • solo_traveller • kz
10
2026-08-14 • via Nuitee
A
Amaury • solo_traveller • ch
7
2026-08-13 • via Nuitee
M
moammed • solo_traveller • sa
8
Pros:

stuff hostility and friendly

Cons:

The stuff only speak Russian and Kazakhstanin languages

2026-08-12 • via Nuitee
W
walter • solo_traveller • nl
9
Pros:

Great hotel at good price in the middle of the city and close to good restaurants. Hotel has extended breakfast buffet and the room has a great shower.

2026-08-10 • via Nuitee
Ринат • solo_traveller • kz
10
Pros:

Хорошее месторасположение, хорошая и не дорогая кухня в гриль баре при отеле, расположение самого отеля во дворе (тишина и только птичек слышно)

2026-08-10 • via Nuitee
A
ammar_alsalmy • solo_traveller • om
9
Good family getaway
Pros:

The room is spacious and clean and the room service is outstanding. The location is great and close to many good restaurants and cafes. Walking distance to Arbat street.

Cons:

Don't expect the air conditioning to be as Gulf countries standard, however it is at satisfactory level. The breakfast variation can be improved. Poor guests assistance service as no porter is available and I had to curry all the bags to third floor myself.

2026-08-09 • via Nuitee
A
Alisa • couple • ge
10
Pros:

Очень тихий и спокойный отель. Номер чистый и аккуратный,матрас очень удобный. Отдельного внимания заслуживают завтраки ( шведский стол) с большим разнообразием продуктов и блюд и прекрасный персонал

2026-08-07 • via Nuitee
A
Arindam • couple • us
10
Pros:

Location, staff response and room cleanliness

Cons:

Nothing

2026-08-05 • via Nuitee
A
Anara • solo_traveller • kz
10
Pros:

Очень чисто, вежливый персонал, удобное месторасположение

2026-08-05 • via Nuitee
F
Farrukh • extended_group • uz
7
2026-08-05 • via Nuitee