City Hotel Dolphin

Hotels
6.6 (94 reviews)
Shinjuku-ku Hyakunin-cho 1-4-11 , Tokyo , jp

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Facilities

Air conditioning
Front desk (limited hours)

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Old facilities

Categories

Cleanliness
3.99
The room had dust and mold issues. Needs significant improvement.
Service
8.47
Friendly and helpful staff described in multiple reviews.
Location
8.51
Excellent location mentioned multiple times, close to transportation.
Room Quality
5.96
Mixed sentiments; some rooms are small but others are spacious.
Amenities
6.99
Basic amenities available, but some issues noted on cleanliness.
Value for Money
7.45
Generally reasonable pricing relative to location.
Food and Beverage
4.99
No specific mention of food quality, thus standard expectation.
Overall Experience
6.47
An overall satisfactory experience despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:55

Property Description

Modern Amenities and Comfort
City Hotel Dolphin offers modern amenities such as air conditioning, flat-screen TVs, and free toiletries, ensuring a comfortable stay for all guests.

Convenient Location
Located in the vibrant Shinjuku Ward district of Tokyo, our hotel is within walking distance to popular attractions like Meotogi Shrine and Koizumi Yakumo Memorial Park, making it the perfect choice for travelers looking to explore the city.

Exceptional Service
With a 24-hour front desk and attentive staff, City Hotel Dolphin is dedicated to providing top-notch service to ensure a memorable stay for all guests.

Book your stay at City Hotel Dolphin now and experience the perfect blend of comfort, convenience, and exceptional service in the heart of Tokyo.

Check-in and check-out hours:

Location

Guest Reviews

6.6
Based on 94 reviews
Cleanliness: 3.99
Service: 8.47
Location: 8.51
Room Quality: 5.96
Amenities: 6.99
Value for Money: 7.45
Food and Beverage: 4.99
Overall Experience: 6.47
O
Océane • couple • fr
1
N’y allez pas
Pros:

Localisation ok

Cons:

Entrée qui ressemble à un bloc de prison
On nous avait dit qu’on pourrait déposer nos bagages : en fait, on les laisse à l’entrée à la portée de tous … « il y a une caméra c’est ok » pas très rassurant
Enfin , on a eu de la chance on ne nous a rien volé

La chambre … un hôtel de passe … matelas marron en dessous, dur comme de la pierre
Tout était assez sale…

2026-02-24 • via Nuitee
N
Nowak • solo_traveller • ca
9
Pros:

Friendly staff, easy to access and close tk the stations.

Cons:

Bed could be a comfier but good experience overall.

2026-02-22 • via Nuitee
ミルズ • solo_traveller • jp
9
2026-01-24 • via Nuitee
L
Li • couple • se
1
Pros:

on englsh

2026-01-23 • via Nuitee
R
Ryota • solo_traveller • jp
1
清潔ではない
2026-01-19 • via Nuitee
N
Nguyễn • solo_traveller • vn
1
2026-01-18 • via Nuitee
B
Blake • couple • au
10
Good stay Shinjuku
Pros:

Good price, neat and tidy hotel.

Cons:

Smoke smell, but was good for price

2026-01-18 • via Nuitee
R
Rangga • couple • id
10
2026-01-16 • via Nuitee
M
Michele • couple • it
6
Ottima posizione, peccato per la pulizia e l’odore di sigaretta
Pros:

Posizione perfetta. Super centrale a due passi dalla metro

Cons:

Odore di sigaretta non solo alla reception ma anche nella stanza. Alla reception nessuno parla una parola di inglese

2026-01-11 • via Nuitee
M
MELODIE BRIGGITTE • couple • cr
10
Unos días en Japón
Pros:

El personal fue muy amable

Cons:

Que no hay Internet

2025-12-25 • via Nuitee
ミルズ • solo_traveller • jp
9
2025-12-24 • via Nuitee
K
Keisuke • couple • jp
4
2025-12-21 • via Nuitee
M
Mahdi • solo_traveller • au
10
A quaint stay
Pros:

Good location. Easy access. Nice staff.

Cons:

A bit old but good for its age

2025-12-20 • via Nuitee
Y
yago • couple • es
6
Descanso
Pros:

Localización y tranquilidad

Cons:

Hay que renovar instalaciones

2025-12-20 • via Nuitee
M
MIKA • couple • jp
8
Pros:

チェックイン前と後で荷物を預かってもらえたので、とても助かりました。

2025-12-19 • via Nuitee
明美 • family_with_children • jp
5
2025-11-28 • via Nuitee
T
takafumi • solo_traveller • jp
5
2025-11-23 • via Nuitee
R
Ruth • couple • at
10
Pros:

Erstaunlich großes Zimmer und Bad für japanische Verhältnisse, cooler Blick auf die Stadt (vom 4. Stock), unkompliziertes Ein- und Auschecken, nahe der Schnellbahnstation

2025-11-22 • via Nuitee
D
Davide • solo_traveller • it
8
2025-11-19 • via Nuitee
S
Sergey • couple • fr
8
2025-11-18 • via Nuitee