City Hotel Dolphin

Hotels
6.6 (94 reviews)
Shinjuku-ku Hyakunin-cho 1-4-11 , Tokyo , jp

Facilities

Air conditioning
Front desk (limited hours)

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Old facilities

Categories

Cleanliness
3.99
The room had dust and mold issues. Needs significant improvement.
Service
8.47
Friendly and helpful staff described in multiple reviews.
Location
8.51
Excellent location mentioned multiple times, close to transportation.
Room Quality
5.96
Mixed sentiments; some rooms are small but others are spacious.
Amenities
6.99
Basic amenities available, but some issues noted on cleanliness.
Value for Money
7.45
Generally reasonable pricing relative to location.
Food and Beverage
4.99
No specific mention of food quality, thus standard expectation.
Overall Experience
6.47
An overall satisfactory experience despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:55

Property Description

Modern Amenities and Comfort
City Hotel Dolphin offers modern amenities such as air conditioning, flat-screen TVs, and free toiletries, ensuring a comfortable stay for all guests.

Convenient Location
Located in the vibrant Shinjuku Ward district of Tokyo, our hotel is within walking distance to popular attractions like Meotogi Shrine and Koizumi Yakumo Memorial Park, making it the perfect choice for travelers looking to explore the city.

Exceptional Service
With a 24-hour front desk and attentive staff, City Hotel Dolphin is dedicated to providing top-notch service to ensure a memorable stay for all guests.

Book your stay at City Hotel Dolphin now and experience the perfect blend of comfort, convenience, and exceptional service in the heart of Tokyo.

Check-in and check-out hours:

Location

Guest Reviews

6.6
Based on 94 reviews
Cleanliness: 3.99
Service: 8.47
Location: 8.51
Room Quality: 5.96
Amenities: 6.99
Value for Money: 7.45
Food and Beverage: 4.99
Overall Experience: 6.47
O
Océane couple fr
1
N’y allez pas
Pros:

Localisation ok

Cons:

Entrée qui ressemble à un bloc de prison
On nous avait dit qu’on pourrait déposer nos bagages : en fait, on les laisse à l’entrée à la portée de tous … « il y a une caméra c’est ok » pas très rassurant
Enfin , on a eu de la chance on ne nous a rien volé

La chambre … un hôtel de passe … matelas marron en dessous, dur comme de la pierre
Tout était assez sale…

2026-02-24 via Nuitee
N
Nowak solo_traveller ca
9
Pros:

Friendly staff, easy to access and close tk the stations.

Cons:

Bed could be a comfier but good experience overall.

2026-02-22 via Nuitee
ミルズ solo_traveller jp
9
2026-01-24 via Nuitee
L
Li couple se
1
Pros:

on englsh

2026-01-23 via Nuitee
R
Ryota solo_traveller jp
1
清潔ではない
2026-01-19 via Nuitee
N
Nguyễn solo_traveller vn
1
2026-01-18 via Nuitee
B
Blake couple au
10
Good stay Shinjuku
Pros:

Good price, neat and tidy hotel.

Cons:

Smoke smell, but was good for price

2026-01-18 via Nuitee
R
Rangga couple id
10
2026-01-16 via Nuitee
M
Michele couple it
6
Ottima posizione, peccato per la pulizia e l’odore di sigaretta
Pros:

Posizione perfetta. Super centrale a due passi dalla metro

Cons:

Odore di sigaretta non solo alla reception ma anche nella stanza. Alla reception nessuno parla una parola di inglese

2026-01-11 via Nuitee
M
MELODIE BRIGGITTE couple cr
10
Unos días en Japón
Pros:

El personal fue muy amable

Cons:

Que no hay Internet

2025-12-25 via Nuitee
ミルズ solo_traveller jp
9
2025-12-24 via Nuitee
K
Keisuke couple jp
4
2025-12-21 via Nuitee
M
Mahdi solo_traveller au
10
A quaint stay
Pros:

Good location. Easy access. Nice staff.

Cons:

A bit old but good for its age

2025-12-20 via Nuitee
Y
yago couple es
6
Descanso
Pros:

Localización y tranquilidad

Cons:

Hay que renovar instalaciones

2025-12-20 via Nuitee
M
MIKA couple jp
8
Pros:

チェックイン前と後で荷物を預かってもらえたので、とても助かりました。

2025-12-19 via Nuitee
明美 family_with_children jp
5
2025-11-28 via Nuitee
T
takafumi solo_traveller jp
5
2025-11-23 via Nuitee
R
Ruth couple at
10
Pros:

Erstaunlich großes Zimmer und Bad für japanische Verhältnisse, cooler Blick auf die Stadt (vom 4. Stock), unkompliziertes Ein- und Auschecken, nahe der Schnellbahnstation

2025-11-22 via Nuitee
D
Davide solo_traveller it
8
2025-11-19 via Nuitee
S
Sergey couple fr
8
2025-11-18 via Nuitee