Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Convenient location near transport
Helpful staff
Cons:
Poor cleanliness
Aged facilities
Noise disturbances

Categories

Cleanliness
5.11
Multiple reviews indicate significant cleanliness issues and bad smell in the room.
Service
9.08
The reception staff received positive mentions for their warm hospitality.
Location
9.12
Conveniently located near train stations, easy access for getting around.
Room Quality
6.07
Reports of old and poorly maintained rooms, as well as noise issues.
Amenities
8.6
Nice amenities provided, including basic toiletries.
Value for Money
8.56
Affordable prices were noted, but concerns about quality.
Food and Beverage
6.61
No breakfast available, impacting overall dining options.
Overall Experience
6.08
General dissatisfaction with cleanliness and room quality overshadowed the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:56

Property Description

Convenient Location
City Hotel Southern Cross is ideally located in the vibrant Shinjuku Ward district of Tokyo, just steps away from Choko-ji Temple, Okubo Park, and Korea Museum. With the city centre within easy reach, guests can immerse themselves in the bustling atmosphere of Tokyo effortlessly.

Comfortable Accommodation
Each room at our 2-star hotel is thoughtfully equipped with modern amenities such as air conditioning, a flat-screen TV, and free WiFi. The cozy beds with premium bed linen ensure a restful night's sleep, while the private bathrooms with complimentary toiletries provide added convenience.

Friendly Services
Our hotel boasts a 24-hour front desk and luggage storage facilities to cater to all your needs during your stay. The attentive staff are always ready to assist you and make your experience at City Hotel Southern Cross memorable.

Book your stay at City Hotel Southern Cross now for a delightful Tokyo getaway.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.4
Based on 113 reviews
Cleanliness: 5.11
Service: 9.08
Location: 9.12
Room Quality: 6.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 6.61
Overall Experience: 6.08
F
Frank • solo_traveller • ch
7
2026-01-27 • via Nuitee
N
NORIKO • solo_traveller • jp
7
Pros:

駅から近い

2026-01-20 • via Nuitee
T
Tatsuyoshi • couple • jp
8
泊まるべし
Pros:

なんと言っても駅近くで出て直ぐ新大久保駅なのが良いですね♪

フロントや客室スタッフも親切ですし気さくに話ができる人ばかりです

リピートして使いたくなるホテルです

Cons:

タオルを使用後に掛けておく場所が無くシャワーの後はタオルの置き場に困る。

昔の名残が有り冷蔵庫もラブホの冷蔵庫タイプの部屋とノーマルの2ドア冷蔵庫タイプの部屋とがあります。
元ラブホなので気になる人は気になるかもです

2026-01-19 • via Nuitee
H
HUI YUAN • couple • tw
2
Cons:

Seemed unsafe

2026-01-19 • via Nuitee
H
Honami • couple • jp
3
2026-01-19 • via Nuitee
S
Shinya • solo_traveller • jp
2
2026-01-19 • via Nuitee
M
Miraç • extended_group • tr
7
Pros:

Konumu

Cons:

Wifisi kötüydü

2026-01-15 • via Nuitee
D
deborah • solo_traveller • gb
6
Better hotels
Pros:

In a good central location

Cons:

The room was small
Bathroom tiny

2026-01-13 • via Nuitee
G
gianluca • solo_traveller • it
1
2025-12-21 • via Nuitee
J
Jason • family_with_children • us
9
2025-12-20 • via Nuitee
N
Nilsen • couple • no
8
2025-12-18 • via Nuitee
S
Suwanpawek • extended_group • th
8
2025-12-16 • via Nuitee
M
Masaharu • solo_traveller • jp
7
2025-12-06 • via Nuitee
K
Kavan • couple • tr
5
2025-12-06 • via Nuitee
N
Ngoc • couple • jp
5
2025-11-23 • via Nuitee
明日香 • family_with_children • jp
9
Pros:

駅すぐそこ。

2025-11-23 • via Nuitee
L
Laura • couple • it
5
Pros:

Vicinanza alla stazione, prezzo non elevato.

Cons:

Posto rumoroso, stanza vecchia e poco curata, viene usato anche come hotel a ore (c'è il cartello in ingresso con le tariffe).

2025-11-22 • via Nuitee
V
Vahdettin • couple • tr
1
2025-11-17 • via Nuitee
E
er • couple • tr
10
Ben keyif aldım zaten tüm gün dışarda gezip sadece duş ve yatmaya geldiğim için otele uygun ve performans açısından yete
Pros:

Ulaşıma çok yakın havalimanından binip direk indik 1 dk yürüme mesafesi,çıkıp gece gezip rahatlıkla otele yürüme dönebilirsiniz.Otelde her şey mevcut yüz yıkama köpüğünden toniğine kadar düşünmüşler,saç maşası çok işime yaradı ekstra olarak ütü istedim hemen temin ettiler her şey için teşekkür ediyorum.

Cons:

Çok karanlık sabah olduğunu anlamıyorsun çoğu zaman alarm ile kalktım karanlık olması sürekli uyuma haline sürüklüyor insanı.

2025-11-11 • via Nuitee
A
Andrew • couple • au
5
2025-11-09 • via Nuitee