The Postcard Mandalay Hall, Kochi

Hotels
9.5 (71 reviews)
6/193, Synagogue Lane Jew Town, Mattanchery , Cochin , in

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Free amenities
Cons:
High pricing for some offerings
No alcohol license in certain areas

Categories

Cleanliness
9.38
Standard quality for this hotel tier.
Service
9.99
Excellent service, very accommodating.
Location
9.89
Right near the river, great location.
Room Quality
9.34
Large room, quality of accommodation.
Amenities
9.37
Free boat trip mentioned.
Value for Money
8.83
Somewhat high priced.
Food and Beverage
9.38
Good quality food.
Overall Experience
9.85
Everything was perfect.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:31

Property Description

Luxurious Accommodation
Indulge in 5-star comfort at The Postcard Mandalay Hall, Kochi. Each air-conditioned room features free WiFi and a private bathroom, ensuring a relaxing stay.

Relaxation and Convenience
Unwind by the outdoor swimming pool or take advantage of the 24-hour room service and front desk. Guests can also enjoy the garden views while savoring a meal at the on-site restaurant.

Prime Location and Services
Situated just 3 km from Fort Kochi Beach, this hotel offers easy access to Kochi Biennale and Cochin Shipyard. With a business center, snack bar, and paid airport shuttle, every need is catered to seamlessly.

Experience luxury and convenience at The Postcard Mandalay Hall, Kochi. Book now for an unforgettable stay.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for Rs. 3,000 per person per night when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for Rs. 3,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 71 reviews
Cleanliness: 9.38
Service: 9.99
Location: 9.89
Room Quality: 9.34
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 9.85
S
Satish Bandhu couple in
10
2026-02-12 via Nuitee
L
Lydia couple de
9
Insgesamt überaus positiv, kleines, sehr feines Hotel mit sehr guten Betten . Wir würden gerne wieder kommen
Pros:

Die zentrale Lage, Freundlichkeit und Hilfsbereitschaft des Personals, sehr schöne und kreative Innenausstattung

Cons:

Das Frühstück könnte mehr ‚continental breakfast’ Elemente enthalten (Croissant bzw. Brot) , 1 Lampe ausgefallen, Brausekopf undicht, wohlgemerkt ‚Jammern auf sehr hohen Niveau , manchmal Verständigungsprobleme mit einigen Mitarbeitern

2026-02-10 via Nuitee
A
Aparna family_with_children in
9
Fabulous location and Beautiful rooms and Art and very good service.
Pros:

Lovely Room, Lovely Breakfast, Lovely art in the room and around the property. Location is fantastic. Good service and safe and secure feeling for two solo women travellers. Perfect place to stay to visit 'Jew town' which is the locality where the property is situated and to visit the Kochi Biennale venues - all walkable from the property. We had 3 wonderful days visiting the Biennale and coming home in the evening to the bliss of the Hotel.

Cons:

Car booking service was a bit questionable. I have given them the feedback about how on our way back to the airport, the driver suddenly stopped on the highway and another man entered in the cab in the front seat. We were two solo women travellers, and we were shocked, but being all alone on the highway we could not really make a huge fuss about it. All went well and we safely reached the airport, however this was a huge red flag. The property manager has called me and apologized about this experience, and they are talking to the car service about this lapse in judgement. I hope other female traveller's don't have to experience this.

2026-01-27 via Nuitee
D
David couple za
9
2026-01-18 via Nuitee
N
Nitin family_with_children ae
7
Pros:

The location is amazing, right on Jew street. Staff were really attentive and the breakfast was good. Appam and egg curry especially was delicious.

Cons:

It is too pricey for the facilities provided.

2026-01-04 via Nuitee
J
Julia solo_traveller de
10
Klein aber fein
Pros:

Sehr geschmackvoll und hochwertiges Design, sehr freundliches Personal - super Frühstück

2026-01-03 via Nuitee
H
hayley family_with_children gb
10
Very comfortable. Great staff and service.
Pros:

Great location. Staff couldn’t do enough for us.

Cons:

The location meant that there was noise outside - probably a little more as we stayed over Christmas.

2025-12-26 via Nuitee
E
Emma solo_traveller gb
10
Brilliant service, great location
Pros:

Right near the river, excellent service. very accommodating. there is also a free boat trip

Cons:

Nothing

2025-11-15 via Nuitee
D
Danielle extended_group nl
8
Kleinschalig boutique hotel met lekker eten, aardig personeel in leuke wijk
Pros:

Grote kamer, kwaliteit van het eten. Leuke wijk

Cons:

Geen alcoholvergunning (voor een wijntje bij het eten) - mogelijk door locatie in Joodse wijk bij Synagoge.
Behoorlijk hoog geprijsd.

2025-10-23 via Nuitee
C
Carla couple ke
10
Pros:

Everything! The place is literally perfect.

Cons:

NA

2025-10-05 via Nuitee
M
Max couple gb
9
Amazing!!
Pros:

Amazing location and fab staff! Lovely breakfast and the best cold coffees we had all holiday

Cons:

Nothing!

2025-10-02 via Nuitee
C
Christina young couple be
9
Great stay, amazing stuff that made our stay unique.
Pros:

The staff of the hotel were amazing, very helpful and really helped make our stay there fantastic. They recommended great activities and made sure to personalize our visit there.

2025-05-06 via Nuitee
K
Kai solo traveller hk
10
A Worthwhile Splurge in Kochi
Pros:

While pricier than other Kochi hotels, The Postcard Hotel is well worth the investment. This intimate boutique hotel, with only five rooms, boasts spacious and beautifully designed interiors that are both chic and modern. Its location in the heart of Jew Town is ideal for exploring Kochi. Despite being in a tourist area, the commercial nature of the location ensures a tranquil atmosphere from evening until morning, as shops close by 9 PM.

The bed is exceptionally comfortable, and the amenities are well-equipped and meet five-star standards. The staff is incredibly hospitable and attentive, with special thanks to Mr. Renjith for ensuring seamless and high-quality dining and overall experiences. The restaurant serves clean and delicious food, and they are happy to customize portions to accommodate individual preferences, allowing guests to sample a wider variety of dishes.

I highly recommend The Postcard Hotel to anyone visiting Kochi who is willing to spend a bit more for a truly comfortable and memorable stay.

Cons:

Nothing

2025-05-02 via Nuitee
M
Matt young couple gb
10
Fantastic hotel
Pros:

Beautiful rooms, excellent food in the restaurant. Lovely, incredibly helpful staff.

Cons:

Ground floor rooms you can hear those above - FYI

2025-02-20 via Nuitee
V
Vinish family with young children in
9
Superb
2025-01-03 via Nuitee
K
Katharina young couple de
10
Exceptional
Pros:

The staff is excellent, we felt very well looked after. Thank you very much!

2024-12-29 via Nuitee
M
Martha family with young children us
9
A time to remember. Genuine hospitality - unlike any other hotel.
Pros:

The service and heartfelt hospitality throughout our stay was a tribute to the culture of our Indian hosts. He List are is a sanctuary. Artfully appointed. An oasis on a bustling walking street. Thoughtfully staffed.

Cons:

The wifi had its moments in some spots because of the ancient walls.

2024-11-30 via Nuitee
A
Ajay review category business travellers in
10
Exceptional
2024-10-09 via Nuitee
F
Franck group fr
8
Very beautiful and confortable hôtel
Pros:

Very nice hotel, the rooms are large and comfortable. the staff is pleasant and attentive

Cons:

The AC does to much noise.

2024-09-27 via Nuitee
L
Lafleuredevie family with young children be
10
Exceptional
Pros:

Everything, very kind and helpful personal.
Nice food,best location in Kochi center (old city), the room, just everything.
Taxi driver from the hotel is very good.
We loved it.

Cons:

Nothing

2024-09-11 via Nuitee