Bayside Hotel 116 West Street

Hotels
8.5 (3353 reviews)
116 Doctor Pixley Kaseme Street (West Street) , Durban , za

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Packed lunches
Shuttle service (additional charge)
Concierge service
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Noise from other guests
Cleanliness issues
Limited food options

Categories

Cleanliness
7.75
Some reviews mention issues with cleanliness, such as old bedding and mold.
Service
9.25
Staff are frequently mentioned as friendly and helpful, contributing to a positive experience.
Location
9.25
Convenient location with many amenities within walking distance.
Room Quality
8.25
Generally comfortable rooms but noted issues like noise and cramped space.
Amenities
8.25
Facilities were good but some guests noted missing amenities like room service options.
Value for Money
8.75
Good value for the stay, especially with early check-in options.
Food and Beverage
7.75
Lack of varied food options for specific dietary needs was mentioned.
Overall Experience
8.75
Most guests reported an enjoyable stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:43

Property Description

Convenient Location
Located in the heart of Durban, Bayside Hotel 116 West Street offers modern air-conditioned rooms with complimentary WiFi and private parking.

Comfortable Accommodation
Each room is equipped with a flat-screen TV, satellite channels, fridge, and a kettle. Guests can also enjoy the convenience of room service, free toiletries, and a cozy desk area.

Great Facilities
With a 24-hour front desk, on-site restaurant, terrace, and bar, guests can unwind and dine with ease. The hotel's proximity to popular beaches like South Beach and amenities make it an ideal choice for travelers.

Book your stay at Bayside Hotel 116 West Street for a memorable experience in Durban!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3353 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
C
Chantal solo_traveller zm
7
Pros:

Very nice staff. Nice bedroom

Cons:

Unsafe neighbourhood

2026-03-14 via Nuitee
N
Nombulelo couple za
7
2026-03-14 via Nuitee
B
Buhlalu couple za
7
Happy stay
Pros:

Everything, smart tv

Cons:

Nothing

2026-03-13 via Nuitee
L
Louis couple za
9
2026-03-12 via Nuitee
Z
zondi couple za
8
2026-03-12 via Nuitee
B
Bhekithemba Emanuel couple za
10
Pros:

Nil

Cons:

Nil

2026-03-11 via Nuitee
D
Dlamini couple za
7
2026-03-11 via Nuitee
L
Louise couple za
9
Good quality stay at an excellent price.
Pros:

Comfy beds, clean and neat. Friendly staff, Sam the security at the garage is friendly and very helpful.

Cons:

.

2026-03-10 via Nuitee
N
Nompula couple za
10
Pros:

Everything

Cons:

Nothing

2026-03-10 via Nuitee
M
Mabaso couple za
5
Disappointed
Pros:

I like the fact the it's clean

Cons:

There's no control of noise, guest will make noise from the passage in the middle of the night, they smoke from their rooms and the smell of cigarettes from.the passage is insane, they will knock in each others room and scream as if they are the only ones in the property, we were attending the church for the whole week, all we wanted was to come back and rest but where? I've never seen people making so much of noise in the hotel and no one is controlling it.

2026-03-09 via Nuitee
N
Nokutula couple zw
9
Pros:

It's close to the beach and it's in the city for shopping and stuff

Cons:

The service from the wimpy section ladies are so rude

2026-03-09 via Nuitee
N
Nyiko family_with_children za
7
2026-03-08 via Nuitee
M
Mchunu couple za
9
Pros:

The staff is friendly and very helpful, unfortunately had car trouble. Security in the morning was very helpful. Rooms are clean. Location perfect

Cons:

The room is small.

2026-03-08 via Nuitee
D
DUMISANI couple za
9
Pros:

The staff was friendly

Cons:

Nothing really

2026-03-08 via Nuitee
Z
Ziyanda couple za
9
It was a lovely place to stay in, friendly staff, secure and peaceful.
Pros:

Very clean, peaceful and safe.

Cons:

I wouldn’t say didn’t like but it would be great too specify on the booking page that hotel parking is paid for.

2026-03-08 via Nuitee
N
Nokubonga Glenda couple za
10
2026-03-07 via Nuitee
S
Skenjana couple za
10
2026-03-07 via Nuitee
P
Phumlani couple za
8
2026-03-07 via Nuitee
S
Smangele Princess couple za
10
2026-03-06 via Nuitee
Z
zondi couple za
8
2026-03-06 via Nuitee