Bayside Hotel 116 West Street

Hotels
8.5 (3601 reviews)
116 Doctor Pixley Kaseme Street (West Street) , Durban , za

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Noise from other guests
Cleanliness issues
Limited food options

Categories

Cleanliness
7.75
Some reviews mention issues with cleanliness, such as old bedding and mold.
Service
9.25
Staff are frequently mentioned as friendly and helpful, contributing to a positive experience.
Location
9.25
Convenient location with many amenities within walking distance.
Room Quality
8.25
Generally comfortable rooms but noted issues like noise and cramped space.
Amenities
8.25
Facilities were good but some guests noted missing amenities like room service options.
Value for Money
8.75
Good value for the stay, especially with early check-in options.
Food and Beverage
7.75
Lack of varied food options for specific dietary needs was mentioned.
Overall Experience
8.75
Most guests reported an enjoyable stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:43

Property Description

Convenient Location
Located in the heart of Durban, Bayside Hotel 116 West Street offers modern air-conditioned rooms with complimentary WiFi and private parking.

Comfortable Accommodation
Each room is equipped with a flat-screen TV, satellite channels, fridge, and a kettle. Guests can also enjoy the convenience of room service, free toiletries, and a cozy desk area.

Great Facilities
With a 24-hour front desk, on-site restaurant, terrace, and bar, guests can unwind and dine with ease. The hotel's proximity to popular beaches like South Beach and amenities make it an ideal choice for travelers.

Book your stay at Bayside Hotel 116 West Street for a memorable experience in Durban!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3601 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
M
Mnyandu couple za
10
2026-07-18 via Nuitee
M
Marisha extended_group za
8
Cons:

Just that there was not a nice outside view but knew it when we booked

2026-07-15 via Nuitee
M
Mpho solo_traveller za
7
2026-07-14 via Nuitee
R
RICHARD solo_traveller za
9
2026-07-14 via Nuitee
X
XOLISWA solo_traveller za
10
2026-07-14 via Nuitee
S
Shakir solo_traveller gb
7
2026-07-14 via Nuitee
M
Mzimvubu solo_traveller za
8
2026-07-13 via Nuitee
M
Mohlatlego Evans solo_traveller za
8
Very good
Pros:

The place is clean with friendly staff. Easy to access restaurants and not far away from the beach

Cons:

Tv does not show other channels. No sugar,tea or coffee and milk in the room. You have to ask them first before you get them

2026-07-13 via Nuitee
N
Nokukhanya couple za
10
2026-07-12 via Nuitee
K
khethiwe trudy gugu solo_traveller za
10
2026-07-12 via Nuitee
T
thiswana couple za
10
I loved the service, all the beautiful ladies there were so friendly and helpful from the cleaning ladies to the ladies
2026-07-12 via Nuitee
Z
Zintle couple za
10
2026-07-12 via Nuitee
P
Penwello solo_traveller za
10
2026-07-11 via Nuitee
T
Thulisile solo_traveller za
9
Awesome home away from home
Pros:

I liked that our room was spacious and clean. Hot water all the time. Helpful staff

Cons:

That it was exactly in the CBD as it's busy but not a train smash as we managed

2026-07-11 via Nuitee
G
Gumede couple za
10
2026-07-10 via Nuitee
B
Bongumusa solo_traveller za
8
Cons:

There is tea set but

2026-07-10 via Nuitee
F
Farisani solo_traveller za
8
Pros:

Large rooms

Cons:

Nothing

2026-07-09 via Nuitee
S
Sibeko couple za
10
Wonderful stay we had
2026-07-09 via Nuitee
S
Simone couple za
1
Pros:

The staff were friendly, Precious (Reception), Albert (Maintenance), Sam (Parking), Ayanda (Bar). Unfortunately I don't recall the names of a few of the other staff members we met, but all the staff at the hotel were generally good. Not so much at the in-house Wimpy.

Cons:

We requested a twin room when making the booking but was given a double and had to ask to be moved.

In the 2nd room, The bedside pedestal had a broken leg, resulting in it falling over and a glass breaking. 30 minutes after reporting it, a cleaner came to the room to clean, but there was still pieces of glass all over the floor, which we had to deal with until the next morning when we got to move to a 3rd room.

1st rooom, the tv was not working. 2nd room, the tv had no sound and it had to be replaced.

The booking we made included a 'full english breakfast', however instead, we were given vouchers for the Wimpy in the same building, which is by far the worst Wimpy I have ever been to. The menu is very limited, the service is agonizingly slow, and the food is far below the expected standards. The onion rings was actually the crumbs scooped up from the bottom of the deep fryer, chicken schnitzel and burger was drenched in oil, and the half chicken was completely raw inside. Honestly, this Wimpy should just close down.

2026-07-09 via Nuitee
I
Imtiyaaz couple za
7
Pros:

The location and staff

Cons:

The noise

2026-07-08 via Nuitee