Bayside Hotel 116 West Street

Hotels
8.5 (3429 reviews)
116 Doctor Pixley Kaseme Street (West Street) , Durban , za

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Packed lunches
Shuttle service (additional charge)
Concierge service
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Noise from other guests
Cleanliness issues
Limited food options

Categories

Cleanliness
7.75
Some reviews mention issues with cleanliness, such as old bedding and mold.
Service
9.25
Staff are frequently mentioned as friendly and helpful, contributing to a positive experience.
Location
9.25
Convenient location with many amenities within walking distance.
Room Quality
8.25
Generally comfortable rooms but noted issues like noise and cramped space.
Amenities
8.25
Facilities were good but some guests noted missing amenities like room service options.
Value for Money
8.75
Good value for the stay, especially with early check-in options.
Food and Beverage
7.75
Lack of varied food options for specific dietary needs was mentioned.
Overall Experience
8.75
Most guests reported an enjoyable stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:43

Property Description

Convenient Location
Located in the heart of Durban, Bayside Hotel 116 West Street offers modern air-conditioned rooms with complimentary WiFi and private parking.

Comfortable Accommodation
Each room is equipped with a flat-screen TV, satellite channels, fridge, and a kettle. Guests can also enjoy the convenience of room service, free toiletries, and a cozy desk area.

Great Facilities
With a 24-hour front desk, on-site restaurant, terrace, and bar, guests can unwind and dine with ease. The hotel's proximity to popular beaches like South Beach and amenities make it an ideal choice for travelers.

Book your stay at Bayside Hotel 116 West Street for a memorable experience in Durban!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3429 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
C
Chaka couple za
9
2026-04-04 via Nuitee
Z
Ziyanda couple za
9
We had an exceptional stay. Thanks to Mr Sam the security for being super helpful.
Pros:

The property is close to everything. The staff is super friendly and helpful from the cleaning lady, security and receptionist. There’s security 27/7. You can go in and out as you like. No curfew or strict restrictions…buy your own alcohol and drink in your room.

Cons:

Some of the furniture was a bit old…still decent but just needs upgrading there and there.

2026-04-03 via Nuitee
P
Palesa couple za
10
2026-04-02 via Nuitee
A
Aliah couple za
8
Peaceful and comfortable
Pros:

The room was clean n more comfortable

Cons:

No space,no plate and iron

2026-04-02 via Nuitee
T
Tshabalala couple za
10
Pros:

It is close to everything.

Cons:

No single mats in the room

2026-04-02 via Nuitee
N
Ndumiso Ayanda couple za
8
2026-04-02 via Nuitee
S
Siyabonga couple za
7
2026-04-02 via Nuitee
B
Buyi solo_traveller za
6
Pros:

Friendly staff

Cons:

Shower too small

2026-04-02 via Nuitee
L
Lucia couple za
10
2026-04-01 via Nuitee
H
Hazel extended_group za
6
It wasn’t that bad. We spent most hours outside.
Pros:

Comfort and very welcoming air conditioning.

Cons:

There were cockroaches in our rooms and in our kettle

2026-04-01 via Nuitee
S
Slindokuhle couple za
10
2026-04-01 via Nuitee
T
TLAISHEGO ANGELINAH solo_traveller za
10
2026-04-01 via Nuitee
D
Dladla couple za
6
2026-04-01 via Nuitee
K
Kearabetswe couple za
10
Pros:

I liked that it is close to restaurants ,the beach is a walking distance... The receptionist and parking assistants were very friendly and patient...

Cons:

Would like for the management to be forward about car parking fee but other than that we happy

2026-03-30 via Nuitee
K
Khathi couple za
10
2026-03-30 via Nuitee
S
Sbusile solo_traveller za
2
2026-03-30 via Nuitee
K
KINGSISA couple za
10
Pros:

Securities are friendly and welcoming, rooms are very clean and well arranged.

Cons:

Lady who was at the reception at night wasn't friendly, they are very poor in communication through call, I called more than 6 times but never picked. I called nearby Bayside to express my discomfort, they tried to tell them to sort my problem. Their pillows are very big and uncomfortable 🥵 I couldn't sleep well on Friday. I told them to get me small pillows but they undermined my request to a point that on Saturday we bought two pillows for ourselves.

Landline is not working, I couldn't use it to report my problem I had to use my cellphone. Online I was promised my booking included breakfast but when I requested them about that, they said no.

2026-03-29 via Nuitee
S
Sindi solo_traveller za
9
2026-03-29 via Nuitee
M
Michelle couple za
7
2026-03-28 via Nuitee
M
Michelle couple za
9
2026-03-28 via Nuitee