Hotel Grifone

Hotels
9.1 (24 reviews)
Passo Campolongo 27 , Arabba , it

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Perfect location for skiing
Standard service quality
Cons:
Dinner service too late and prolonged
Street noise noticeable in front rooms

Categories

Cleanliness
8.4
The wellness area is reported to be small, which may affect the overall cleanliness rating.
Service
9.9
Standard service quality for this hotel tier, despite some operational complications due to the hotel's recent takeover.
Location
9.9
The location is perfect for skiers, as mentioned in the review.
Room Quality
8.4
Rooms facing the street are reported to be very loud, affecting room quality.
Amenities
8.4
The wellness area is considered too small and only one sauna is in operation.
Value for Money
9.4
The overall experience suggests that the price paid reflects the quality, adjusted for minor issues.
Food and Beverage
8.9
Issues with the timing of dinner service were noted, but the offering remains acceptable.
Overall Experience
9.5
Despite some drawbacks, the overall experience aligns closely with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-28 19:24

Property Description

Luxurious Accommodation
Discover comfort and elegance at Hotel Grifone, nestled in the heart of the Dolomites. Each room is tastefully furnished with modern amenities, ensuring a relaxing stay.

Wellness Retreat
Indulge in relaxation at our fully equipped wellness area, featuring an indoor swimming pool, Turkish bath, and sauna. Unwind and rejuvenate after a day of exploring the picturesque surroundings.

Gastronomic Delights
Savor traditional cuisine and a fine selection of wines at our restaurant. Start your day with a generous continental breakfast buffet before heading out to explore the charming Passo Campolongo.

Experience the beauty of the Dolomites at Hotel Grifone. Book now for an unforgettable stay.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for 80% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 24 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 9.4
Food and Beverage: 8.9
Overall Experience: 9.5
K
Kerstin • family_with_children • de
7
Pros:

Lage für Skifahrer perfekt, Halbpension kompliziert,da Hotel neu übernommen wurde, nicht auf deutsche Urlauber ausgerichtet

Cons:

Abendbrot zu spät und dauerte zu lange, Zimmer nach vorn raus sehr laut durch Straßenlärm und Anlieferung, Wellness Bereich zu klein, nur eine Sauna im Betrieb

2026-01-03 • via Nuitee
A
Angela • family with young children • de
7
Nice hotel, great food, service team need training.
Pros:

The style of the hotel is traditional but modern and it was very clean.
The staff in the restaurant and bar, the shuttle bus drivers even the cleaners were all very very friendly 😊
The food was excellent; the choice of a starter and main meal for dinner, the buffet had everything you could desire for breakfast, the presentation of the food on the plate and in the buffet, all superb.

Cons:

The service wasn't what I'd expect of a 4 star hotel. We would wait sometime for 30 minutes or more for our drinks order at dinner and at breakfast for a coffee.
The buffet area/room was too small for the amount of guests. To reach plates or food platters in the second row, you had to lean over the food at the front of the table. Not all guests made sure their clothes and/or hair didn't touch the food. The yoghurt at breakfast wasn't cooled.
Also, the head waiter should not be sitting at a table in the dinning room, checking and billing the drinks to the rooms, while the guests are dinning.
If you don't ski, it's not the best hotel for you. There is no fitness room or spa. The pool and sauna don't open until 3pm and a massage can also only be booked for after 3pm. You have to drive to or take a shuttle bus to the nearest town.

2025-03-09 • via Nuitee
I
Ivan • group • rs
10
Exceptional
2025-01-18 • via Nuitee
N
Nenad • family with young children • rs
7
Best for the money
Pros:

Location and breakfast - very good

Cons:

SPA

2025-01-11 • via Nuitee
A
Anton • family with young children • ro
10
Exceptional
2025-01-11 • via Nuitee
R
Roel • family with young children • at
6
great location, great resort, dated hotel
Cons:

Hotel was dated

2024-03-28 • via Nuitee
T
Tomcat22 • family with young children • sk
8
A great location, with great food and allowing a proper Sellaronda experience.
Pros:

We had a very nice stay overall and we are likely to return. The hotel is nice and old-fashioned in a positive way. The dinners and the food overall is a highlight. Also great attention and care from Antonio as the chief waiter. The bar is also very comfy and neat. The excellent shuttle service to the lifts exceeded our expectations and was very prompt and comfortable. The room was very spacious, also great to have 2 bathrooms. It was a five star touch that the beds were made upon again in the evening, with some sweets added. The skiboxes were also very good and spacious. A nice pool, although a bit dated.

Cons:

As a friendly suggestion for improvement:
- cleaning in the rooms was not always dilligent. Upon arrival there was some trash left behind the curtains. Parts of the room were not vaccuum cleaned for some days.
- cosmetic paper napkins (kleenex or similar) was not available in either of the bathrooms, which is strange for a four star hotel
- the stand for luggage on the lower floor was visibly broken from day one, but still left in the room unrepaired. I would expect that once the staff finds out (must have happenned a long time ago), they either remove it or replace it.
- in the part of the room next to the windows, there was an apparent insulation issue, is this was always very cold
- it would be good to update the welcome instructions given out upon check in. When I wanted to buy the skipasses the following morning, I was wheter i made a reservation for them. Althoug no heads up was given in the intstructions upon check in to make such reservation the day before, nor were we told verbally.
- the ski resort allows to buy discounted skipassess in advance, with delivery to select hotels. I would appreciate if also this hotel participates in such option.
- while we were kindly assisted with the luggage upon arrival and the ski equipment was put separately aside by the hotel staff, I later in the evening found that equipment forgotten and covered in snow in front of the hotel...
- the hotel almost felt like "adults only", although this is not communicated this way. If this is not the aim, maybe something for the kids/teenagers could be added to the bar, e.g. table football, billiard/pool, etc.

2024-03-18 • via Nuitee
N
Nenad • young couple • rs
9
very good offer for the paid price
Cons:

Spa area could be larger

2024-02-22 • via Nuitee
J
Julia • young couple • gb
10
Really enjoyed our stay here
Pros:

Very convenient for the slopes

2024-02-15 • via Nuitee
J
Jernej • young couple • si
9
Great food and location
Pros:

Breakfasts and dinners were exceptional. A large selection of food and fast service. Every evening they arranged a themed evening. Excellent.
The location of the hotel was also excellent, as you could literally ski into the hotel yard (from Bec de roces 2076m).
In the morning, a van takes you to the nearby ski lift (passo campolongo), which is an excellent starting point for skiing in the Altibadia as well as the Arabba.

Cons:

There was poor lighting in the room. And There are only 2 small saunas available in the spa center, which means that it is always crowded.

2024-01-21 • via Nuitee
A
Amanda • young couple • gb
9
A really lovely Hotel with exceptional staff but it is not in the village of Arabba.
Pros:

Lovely Hotel with exceptional staff who were very friendly and keen to please. Dinner was amazing with many courses.

Cons:

I can't change the position of the hotel but when booking we thought it was in Arabba. It was actually in Campalonga which was not within walking distance of Arabba. There were just a cluster of hotels with no shops etc to browse.

2024-01-18 • via Nuitee
K
Konrad • young couple • pl
8
Very good
Pros:

Delicious food - we really didn't expect such good tastes. Very clear rooms which was important for us. Good localization. Wide range of wines to choose from. Nice SPA features like Turkish sauna. Heated ski rooms.

Cons:

The coffee was completely tasteless, like powder. It didn't stimulate us at all - no matter whether we took it from the staff or from the jug on the buffet. We had to buy coffee on the slope.
The staff has problems with English and many people do not know basic phrases.
Parking lot was full when we arrived (both in front and back of the hotel) and we needed to bend over backwards to find a spot.

2024-01-08 • via Nuitee
S
Steven • family with young children • be
8
Very good
2024-01-04 • via Nuitee
S
Sabella • group • it
10
Simply, it was amazing!
Pros:

Hotel Grifone exceeded my expectations with its location, exceptional service and the delicious cuisine.
What enriched the experience even more was the genuine care provided by the staff members.
Overall, I'd give the hotel an absolute 10/10 rating.

2023-12-24 • via Nuitee
N
Nataša • family with young children • si
10
Very good food.
2023-12-14 • via Nuitee
S
Simon • with friends • gb
10
Exceptional
2023-03-16 • via Nuitee
M
Michael • young couple • sk
10
Luxury hotel with very kind staff and great restaurant
Pros:

amazing food, really nice staff mostly a tall man who was taking us to ski resort in mornings and a waiter at the table 211.

Cons:

you can not manage temperature in room

2023-03-05 • via Nuitee
M
Marek • young couple • pl
8
Very good
2023-02-19 • via Nuitee
S
Stanislav • young couple • cy
10
Exceptional
2023-02-09 • via Nuitee
D
Darryl • young couple • sg
10
Blissful!!!
Pros:

It was an excellent experience staying at Grifone. The meals were of a very high quality, and the staff were so attentive and warm we enjoyed our stay immensely. The manager at the restaurant was incredibly warm and friendly, and made us feel very much at home. The shuttle to the ski station was incredibly efficient. The team worked tirelessly to ensure that you did not have to wait at the ski lifts for long before the next van pick up. They literally drove back and forth nonstop. All in all, a perfect experience, we will be back!

Cons:

Nothing

2023-01-16 • via Nuitee