Port House Shibuya

Hotels
8.9 (321 reviews)
2-8-6 Hatagaya Shibuyaku , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Ironing service
Non-smoking throughout
Shared lounge/TV area
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable bed
Cons:
Small bathrooms
Limited natural light
Some room odors

Categories

Cleanliness
8.3
Generally clean and modern, but some concerns noted about small bathrooms and room smells.
Service
9.3
Staff communication was highlighted as good and helpful.
Location
9.3
Excellent location, convenient access to transport and local eateries.
Room Quality
8.3
Rooms were small but comfortable, with some concerns about natural light.
Amenities
8.8
Good amenities for a big city hotel, but missing some conveniences like a TV.
Value for Money
8.8
Good value for downtown Tokyo, though some rooms were very small.
Food and Beverage
9.2
No specific food and beverage comments, but local eateries nearby were appreciated.
Overall Experience
9.2
Overall positive experience despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:47

Property Description

Modern Hotel with Prime Location
Open from August 2018, Port house Shibuya is located a minute's walk from Hatagaya Station.

Luxurious Rooms and Shared Spaces
All rooms feature a private bathroom and Simmons mattresses. There is a shared living room and Port house Shibuya features a terrace.

Convenient Access to Major Attractions
Guests can reach Shinjuku Station in 4 minutes by train and Shibuya in 15 minutes by bus. Meiji Jingu Shrine is 2.1 km from the property. The nearest airport is Tokyo Haneda International Airport, 16 km from the property.

To experience luxury and convenience in the heart of Tokyo, book your stay at Port house Shibuya today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Adults stay for ¥1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 321 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.2
Overall Experience: 9.2
M
MIREILLE couple ch
6
2026-06-06 via Nuitee
V
Vincent solo_traveller be
9
Smart choice.
Pros:

Location is really not that bad.
Ok you're not in one of the major station.

But still, next to Natagaya.
And for that price, in this area...
It's a great opportunity

Cons:

The bathroom is quite small. (I'm 1m84)
When I was on the toilet my knees touched the wall.
Only one of the laundry machine was working.

2026-06-01 via Nuitee
K
kyungsook family_with_children kr
9
좋은 위치에 합리적인 가격
Pros:

위치가 아주 좋고 합리적인 가격이 좋았어요
도시락을 사와서 데워 먹는다든지 할 수 있어서 아주 좋았습니다.

Cons:

침대 사이즈가 작아서 두사람이 잠자기엔 협소해서 조금 불편했어요.
그리고 입구에 방향제 향기가 너무 강해서 조금 불쾌한 기분이었어요.

2026-05-30 via Nuitee
P
padilla couple ar
10
2026-05-26 via Nuitee
R
Ryan solo_traveller us
8
Good value with minimal compromises for a single traveler.
Pros:

A lot of space (for a single). Very conveniently located if you don’t mind being on the west side of town. By a lot of restaurants and the subway without being on the Main Street. I personally like having the sink in the room but that’s only if I’m traveling alone.

Cons:

The lack of staffing is a little bit weird. I almost couldn’t figure out how to get in because the keypad didn’t appear to be a keypad. So waiting to get staff online to help in the rain isn’t great but eventually I figured it out. Also having packaged shampoo/soap is inconvenient.

2026-05-25 via Nuitee
F
Felix solo_traveller de
8
Great
Pros:

Good location
Clean
Nice area around
Quiet

Cons:

Nothing, love coming back here everytime I am in Tokyo. Perfect value for money

2026-05-14 via Nuitee
W
Woralak couple sg
10
2026-05-11 via Nuitee
M
MIREILLE solo_traveller ch
7
2026-05-10 via Nuitee
M
MAKI family_with_children jp
10
2026-05-10 via Nuitee
D
Dilan solo_traveller nl
4
Prima locatie
Pros:

Locatie

Cons:

Beddengoed was beslapen en niet verschoond. Ik rook lichaamsgeur van een ander. Daarnaast ik kreeg jeuk. Dit betekent dat er gewoon bacteriën en huisstofmijt in zitten.

2026-05-09 via Nuitee
R
Ruslan extended_group au
10
Pros:

Great stay, staff is lovely and the rooms were very clean and comfortable. It is a little tricky to get around to the central areas because of the train line, but a lot of good spots are walking distance. Highly recommend

2026-05-06 via Nuitee
P
Petar couple se
8
Great stay
Pros:

The place was great value for money.

Very nice shared space.

Very convenient luggage storage.

Cons:

The street in front of our room was a bit noisy but tolerable.

2026-05-05 via Nuitee
M
Maegan Bianca solo_traveller us
9
Wonderful place to stay, especially as a solo traveller.
Pros:

The location is great! As a solo traveller I felt safe walking home at night and it’s next to the train station and convenience stores too. Place is clean, provides shampoo, body wash, tooth brush, and has a shared kitchen & living room space. It’s self check in and no shoes inside the hotel :) they provide you with in house slippers. WiFi is great and place was never noisy.

Cons:

Only complaint was no bidet haha. Not needed but that’s all I can think of!

2026-05-05 via Nuitee
D
David solo_traveller mt
9
Great Base for Tokyo Exploration
Pros:

The location is perfect, the host is friendly and informative, and the rooms are relatively spacious considering the location. It's a great base to explore Tokyo.

Cons:

There is a fried chicken shop under the hotel. Sometimes the smell of fried chicken would penetrate into the room. It was not extremely bothersome but good to know if you're sensitive to smells.

2026-05-05 via Nuitee
K
Kasia solo_traveller pl
8
2026-05-02 via Nuitee
N
Nausicaa solo_traveller ph
7
Pros:

Position and organization

2026-05-01 via Nuitee
I
Ilehori95 solo_traveller es
9
Pros:

Había productos de aseo personal que podrías coger las veces que necesitarás. La sala común es amplia y está genial. Tienes café, te e insucion gratis las veces que quieras. Posibilidad de hacer ahí la comida.

Cons:

La habitación es pequeña y compacta pero todo está muy limpio.

2026-04-26 via Nuitee
A
Angela extended_group si
9
Pros:

My friend and I really enjoyed our stay here. The checking in process was really easy and straightforward, and staff was nice and responsive. The location is great - super close to a train station and surrounded by cafes & restaurants. The room is pretty small but that's to be expected so it was completely ok. Overall good experience!

2026-04-24 via Nuitee
A
Annabel couple be
10
Pros:

Amazing stay in Port House! Super accessible by public transport, very clean and friendly owners. They have a washing machine and dryer you can use for ¥500. The WiFi is great for getting some work done. The terrace has sunshine practically the whole day. They also made a map and website with great recommendations for food and drinks in the neighbourhood - tested and very much approved!
10/10, perfect stay.

2026-04-22 via Nuitee
E
Edward solo_traveller ca
7
Great location, good value for money, and ultimately a home base to return to when you need to sleep after your adventur
Pros:

Great location, and has all the amenities needed to get through a long haul trip.

Cons:

The washroom was so small I could use the toilet, dry myself, or bend over.

2026-04-20 via Nuitee