Port House Shibuya

Hotels
8.9 (277 reviews)
2-8-6 Hatagaya Shibuyaku , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Ironing service
Non-smoking throughout
Shared lounge/TV area
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable bed
Cons:
Small bathrooms
Limited natural light
Some room odors

Categories

Cleanliness
8.3
Generally clean and modern, but some concerns noted about small bathrooms and room smells.
Service
9.3
Staff communication was highlighted as good and helpful.
Location
9.3
Excellent location, convenient access to transport and local eateries.
Room Quality
8.3
Rooms were small but comfortable, with some concerns about natural light.
Amenities
8.8
Good amenities for a big city hotel, but missing some conveniences like a TV.
Value for Money
8.8
Good value for downtown Tokyo, though some rooms were very small.
Food and Beverage
9.2
No specific food and beverage comments, but local eateries nearby were appreciated.
Overall Experience
9.2
Overall positive experience despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:47

Property Description

Modern Hotel with Prime Location
Open from August 2018, Port house Shibuya is located a minute's walk from Hatagaya Station.

Luxurious Rooms and Shared Spaces
All rooms feature a private bathroom and Simmons mattresses. There is a shared living room and Port house Shibuya features a terrace.

Convenient Access to Major Attractions
Guests can reach Shinjuku Station in 4 minutes by train and Shibuya in 15 minutes by bus. Meiji Jingu Shrine is 2.1 km from the property. The nearest airport is Tokyo Haneda International Airport, 16 km from the property.

To experience luxury and convenience in the heart of Tokyo, book your stay at Port house Shibuya today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Adults stay for ¥1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 277 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.2
Overall Experience: 9.2
G
Gerardo solo_traveller us
9
2026-01-27 via Nuitee
F
Federico solo_traveller it
10
Pros:

Check in facile, pulizia, letto comodo

2026-01-26 via Nuitee
A
Anderson family_with_children ca
5
Pros:

Cleanliness and location

Cons:

Toilet in the apartment was really tight wasn't able to sit down without my knees hitting the wall in front of the toilet

2026-01-25 via Nuitee
N
Nikita solo_traveller au
8
Pros:

Great location comfortable room

Cons:

Very bright white lights!

2026-01-22 via Nuitee
M
Michael family_with_children au
7
2026-01-21 via Nuitee
M
Mats solo_traveller nl
10
2026-01-20 via Nuitee
E
enzo couple fr
2
2026-01-20 via Nuitee
S
sezen couple us
10
2026-01-19 via Nuitee
Y
Yusaini couple my
8
2026-01-19 via Nuitee
E
Emerson solo_traveller us
10
2026-01-19 via Nuitee
V
Veronica couple us
8
Its in a great location and the bed is comfortable
Pros:

Great location and very clean. The room could use a chair and a luggage rack

Cons:

No place to sit other than the bed. The bathroom is too small. Loud fan running 24/7

2026-01-19 via Nuitee
A
Arsenio extended_group jp
7
2026-01-12 via Nuitee
P
Polanco couple us
10
Pros:

Clean and nice neighborhood

2026-01-12 via Nuitee
J
Jennifer couple gb
8
Pros:

While the rooms are basic, the location is pretty decent. Just minutes from Time Out's "World's Coolest Streets for 2025" if manufactured hipster chic is your thing. A nice quiet place to crash after a day of sightseeing for a reasonable price.

2026-01-12 via Nuitee
J
jeremie solo_traveller fr
8
2026-01-12 via Nuitee
J
Joseph couple gb
9
2026-01-09 via Nuitee
J
Joseph couple gb
9
2026-01-09 via Nuitee
M
Maya couple us
3
While the room is a good price, the lack of accommodations and cleanliness makes it not worth it.
Pros:

The location was good. The bed was super comfortable. For the price, some things like the small size are understandable and expected. The price is cheap which is what attracted us there.

Cons:

The room is dirty. Dust and grime were piled onto the fans and air filters. The carpet was stained and there were items left under our bed.

Changing the towels cost extra which I had never heard of especially because we booked for five nights. They would not allow early check in. The room was tiny. So tiny that we could not fit our suitcases in. The room was also a bit noisy.

2026-01-06 via Nuitee
S
shiiki couple jp
8
Pros:

シャワーの強力な流水、3階の共同のスペース、アメニティのオーガニック化粧品が自由に使用可能なこと。

Cons:

荷物置きのテーブル棚があれば良かったと思います。

2025-12-25 via Nuitee
N
Natalia solo_traveller es
10
Pros:

location and price

Cons:

nothing .. all good

2025-12-22 via Nuitee