Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly staff
Great location
Good value for money
Cons:
No parking provided
No lift available
Strong perfume odor
Poor soundproofing

Categories

Cleanliness
8.14
Overall, the rooms are clean, but the strong perfume smell was mentioned negatively.
Service
9.11
The staff is consistently described as friendly and accommodating.
Location
9.15
Conveniently located within walking distance to all attractions.
Room Quality
7.6
The room quality was mentioned positively but faced criticism regarding poor ventilation and noise issues.
Amenities
8.13
Most amenities are satisfactory, but lack of lift and parking were noted.
Value for Money
8.59
Many reviews highlight good value for the price paid.
Food and Beverage
8.64
Food options nearby are well received, although not directly reviewed.
Overall Experience
8.61
Overall, guests are generally satisfied with their stays despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:23

Property Description

Modern Comforts
Jacky Chan Hotel in Betong offers modern comforts like free WiFi, room service, and a 24-hour front desk. Each room is equipped with a wardrobe, private bathroom, flat-screen TV, and air conditioning. Some rooms even feature a balcony for a delightful view.

Convenience at Its Best
Guests at Jacky Chan Hotel enjoy the convenience of amenities like a desk and a kettle in their rooms. The hotel's location in Betong provides easy access to nearby attractions and the Penang International Airport, just 115 km away.

Exceptional Service
With attentive staff and a range of facilities, Jacky Chan Hotel ensures a pleasant stay for every guest. Book now for an unforgettable experience in Betong.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 271 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
T
Tzy • couple • my
8
2026-03-25 • via Nuitee
L
Leong • extended_group • my
9
Pros:

Strategic location, clean hotel, and friendly staff. However, the bathroom has a drainage issue. The water cannot flow out after showering.

2026-03-25 • via Nuitee
T
thomasching66 • extended_group • my
8
Pros:

Clean and value of money.
Convenient just nearby food and market.

Cons:

Staircase too steep.

2026-03-13 • via Nuitee
X
XIAO FEN • family_with_children • my
10
2026-03-11 • via Nuitee
L
Lim • extended_group • my
7
2026-03-09 • via Nuitee
L
LEE • couple • my
6
2026-03-05 • via Nuitee
C
chok • extended_group • my
8
2026-02-27 • via Nuitee
V
VIGNESVARAN • couple • my
8
Good rooms and staff also good location
Pros:

The staff and rooms

Cons:

Evething ok

2026-02-23 • via Nuitee
Y
Yeo • solo_traveller • sg
7
Pros:

靠近很多吃的地方 去哪里都方便

Cons:

没有lift比较不方便老人家上下，需要爬楼梯到四楼

2026-02-23 • via Nuitee
M
Meng Lin • family_with_children • my
9
2026-02-22 • via Nuitee
P
Phannida • couple • th
9
ประทับใจ
Pros:

ทำเลดี ใกล้แหล่งท่องเที่ยวในเมือง

2026-02-12 • via Nuitee
A
Ang Kiat • solo_traveller • my
8
2026-01-27 • via Nuitee
M
Mohd Supian • couple • th
10
2026-01-24 • via Nuitee
M
Mohd Supian • couple • th
10
Pros:

Location

Cons:

Shower water slow

2026-01-24 • via Nuitee
C
Chuah • extended_group • my
5
2026-01-20 • via Nuitee
C
Chai • extended_group • my
7
2026-01-20 • via Nuitee
Y
YOKE MOON • extended_group • my
6
Pros:

The room is clean, and the staffs are very friendly.

Cons:

The room is clean, but the perfume smell is too strong and makes me feel dizzy.
Suggestion:
Consider replacing the chemical perfume with a natural-based one.

2026-01-19 • via Nuitee
N
Nicholas • family_with_children • my
10
The rooms are very clean and comforatable.
2026-01-19 • via Nuitee
D
doe55 • solo_traveller • th
8
2026-01-07 • via Nuitee
A
Alcent • couple • my
9
2026-01-05 • via Nuitee