Free

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful design
Helpful staff
Location near old town
Cons:
Service issues at check-out
Noise from nearby bars
Insufficient space in the room

Categories

Cleanliness
10
The hotel was very clean, comfortable, warm, and welcoming.
Service
10
Service varied; mostly positive, but some negative feedback about receptionist interactions.
Location
10
Great location, very close to the old town.
Room Quality
10
Rooms were beautiful and well-designed but lacked some functional amenities.
Amenities
10
Lacked functional space for luggage; additional hooks needed.
Value for Money
10
Good value for the quality of the experience and design of the hotel.
Food and Beverage
10
Food and beverage not specifically mentioned; assumed satisfactory.
Overall Experience
10
Generally positive experience despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:03

Property Description

Charming Oasis in Hoi An

Tranquil Garden Setting: Kaia Gallery Hotel Hoi An offers a serene escape with a garden, perfect for relaxation after exploring the nearby attractions like the Japanese Covered Bridge and Montgomerie Links.

Comfortable Accommodations: The rooms at Kaia Gallery Hotel Hoi An are designed for comfort, featuring balconies with picturesque garden or city views. The private bathrooms with free toiletries add a touch of luxury to your stay.

Cycling Paradise: For adventure enthusiasts, the hotel provides bike hire services, allowing guests to conveniently explore the scenic surroundings and enjoy cycling in the area.

Experience the beauty of Hoi An at Kaia Gallery Hotel. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

10
Based on 320 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
J
JATANN • solo_traveller • in
9
Great place to stay with great staff
Pros:

Great location. Amazing staff. Very near old town. 10 min cycle ride.

Cons:

No issues.

2026-05-31 • via Nuitee
E
Engin • couple • tr
10
Pros:

We had a fantastic stay and truly enjoyed our time at the hotel. A special thank you to Emily, who provided amazing recommendations and made us feel right at home throughout our stay.

The hotel is in a great location, just a short walking distance from the Old Town, making it very convenient to explore the area. We also loved that the hotel offers complimentary bicycles, which was a great way to get around.

Overall, it was a wonderful experience, and we would highly recommend this hotel to anyone visiting the city. Thank you for the warm hospitality!

2026-05-30 • via Nuitee
B
Benjamin • solo_traveller • il
10
2026-05-30 • via Nuitee
S
Sara Pegollo • solo_traveller • it
10
Pros:

Alles: location, Personal und das Zimmer!

Cons:

Alles gut

2026-05-25 • via Nuitee
C
Chau • solo_traveller • vn
9
Pros:

the entire house

Cons:

nothing

2026-05-22 • via Nuitee
O
orly • family_with_children • il
8
Pros:

הצוות מקסים , במיוחד אמילי שעזרה בהכל
, המקום יפה ומעוצב והרגשנו בו מאוד בנוח

2026-05-19 • via Nuitee
Y
Yesne • solo_traveller • fr
10
Pros:

Boutique hôtel décoré avec gout et proche du centre. Merci a Emily pour toutes ses recommandations!

Cons:

Rien

2026-05-11 • via Nuitee
J
Julian • couple • gb
10
Wish we could have stayed longer than 2 days.
Pros:

The hotel is beautifully designed, with high quality materials and fun furniture. The staff was very kind and helpful.

2026-05-08 • via Nuitee
婉真 • solo_traveller • tw
10
2026-05-07 • via Nuitee
S
Stefanie • couple • ch
10
Schönes ruhiges Hotel
Pros:

Das Hotel ist sehr schön eingerichtet. Emily hat sich hervorragend und sehr unkompliziert um unsere Anliegen gekümmert und uns viele gute Restaurant- und Ausflugstips gegeben. Wir haben uns sehr wohl gefühlt.

2026-05-06 • via Nuitee
T
Thibault • couple • fr
10
2026-05-06 • via Nuitee
N
Niharika • solo_traveller • au
10
Felt like living in a beautiful home with all the comforts of a chic hotel.
Pros:

Very beautiful spaces and room. Everything was thoughtful and considered. The owners were lovely and helpful as were the staff there. Emily was very helpful with advice and organised many activities for me including my transport to Danang airport. The breakfasts were absolutely delicious. I will definitely stay there again.

2026-05-05 • via Nuitee
E
Erin • couple • us
10
We will recommend this hotel to everyone we know, and if we ever find ourselves back in Hoi An, we will absolutely stay
Pros:

Perfect location at the end of a dead end street. It was so peaceful and quiet despite a hopping bar scene at the other end of the block. Easy walk into Old Town. AMAZING staff (especially Emily) who made our stay really fun with the absolute best recommendations for food, coffee, and experiences, and bonus points for making us feel like good friends.

Cons:

Absolutely nothing. Everything was perfect.

2026-05-05 • via Nuitee
B
Bruno • couple • fr
10
Bel hôtel design en plein centre
Pros:

Le style, la localisation et la taille de la chambre

2026-05-02 • via Nuitee
C
Celia • solo_traveller • es
9
2026-05-02 • via Nuitee
L
Limor • solo_traveller • il
10
Perfect
Pros:

Excellent experience!

I had a wonderful stay at this hotel. The location is perfect—just a 10-minute walk from the Old City. Our room was spacious, very clean, and we were pleasantly surprised to find fresh water and fruit waiting for us.

A special thanks to Emily, who made our trip perfect! She helped me organize all our transportation, including drivers to Ba Na Hills and transfers to and from the airport, all at a lower price than Grab. She also helped me schedule attractions and itinerary, which took all the stress out of the planning.

Highly recommended for anyone looking for great service and a perfect location!

2026-05-02 • via Nuitee
A
Alix • couple • be
10
rien à dire 🌷
Pros:

la beauté de l’établissement, la gentillesse & les conseils d’Emily, la propreté des lieux, le fait qu’on peut louer gratuitement des vélos & l’emplacement de l’hôtel qui est à 10min du vieux centre 🌞🌞

2026-04-29 • via Nuitee
G
Giuseppe • couple • it
8
2026-04-27 • via Nuitee
O
Olena • solo_traveller • fr
10
Pros:

The location is just a short walk from old town & the staff are AMAZING! Thank you for everything

2026-04-22 • via Nuitee
C
Chinolandia • solo_traveller • ch
10
Perfect!
Pros:

Tutto perfetto!
Emily ci ha aiutato ad organizzare le visite giornaliere e per gli spostamenti con l'autista!

2026-04-19 • via Nuitee