Free

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful design
Helpful staff
Location near old town
Cons:
Service issues at check-out
Noise from nearby bars
Insufficient space in the room

Categories

Cleanliness
10
The hotel was very clean, comfortable, warm, and welcoming.
Service
10
Service varied; mostly positive, but some negative feedback about receptionist interactions.
Location
10
Great location, very close to the old town.
Room Quality
10
Rooms were beautiful and well-designed but lacked some functional amenities.
Amenities
10
Lacked functional space for luggage; additional hooks needed.
Value for Money
10
Good value for the quality of the experience and design of the hotel.
Food and Beverage
10
Food and beverage not specifically mentioned; assumed satisfactory.
Overall Experience
10
Generally positive experience despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:03

Property Description

Charming Oasis in Hoi An

Tranquil Garden Setting: Kaia Gallery Hotel Hoi An offers a serene escape with a garden, perfect for relaxation after exploring the nearby attractions like the Japanese Covered Bridge and Montgomerie Links.

Comfortable Accommodations: The rooms at Kaia Gallery Hotel Hoi An are designed for comfort, featuring balconies with picturesque garden or city views. The private bathrooms with free toiletries add a touch of luxury to your stay.

Cycling Paradise: For adventure enthusiasts, the hotel provides bike hire services, allowing guests to conveniently explore the scenic surroundings and enjoy cycling in the area.

Experience the beauty of Hoi An at Kaia Gallery Hotel. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

10
Based on 277 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
I
irini • couple • de
9
2026-03-14 • via Nuitee
N
Nao • solo_traveller • jp
10
またぜひ行きたい！
Pros:

•清潔でインテリアがお洒落
•旧市街から徒歩10分もかからないが、少し離れているので夜静か
•ちゃんとあたたかいお湯がでる

Cons:

•バスタブの作りのせいでバスルームがびしょ濡れになる

2026-03-14 • via Nuitee
F
Françoise • couple • fr
10
Agréable bien situé très joli
Pros:

Très bon séjour dans cet hôtel idéalement situé. La décoration est originale et soignée, on se croirait dans une petite galerie d’art. La patronne est particulièrement sympathique et accueillante, ce qui rend l’expérience encore plus agréable. Je recommande sans hésiter !

2026-03-13 • via Nuitee
L
Lukas • couple • ch
9
2026-03-12 • via Nuitee
G
Grzegorz • couple • pl
10
2026-03-07 • via Nuitee
H
Hadar • couple • il
10
Beautiful hotel in Hoi an
Pros:

This was the best hotel we stayed in Vietnam (out of more than 10 hotels overall). Nancy and Emily were so nice and helpful and gave us a list of places to visit. The room and shared space are beautiful. We used the hotel bicycles to visit vegetable island and the beach and everything was just perfect

2026-03-07 • via Nuitee
מימון • solo_traveller • il
8
2026-03-06 • via Nuitee
S
Sylvie • solo_traveller • lu
10
2026-03-05 • via Nuitee
P
Paola • solo_traveller • gb
10
Pros:

I absolutely enjoyed my stay at Kaia Gallery. The hotel is beautifully designed and the staff is exceptional. I was received a very warm welcome and had such a great experience throughout.

2026-03-01 • via Nuitee
B
Balbina • solo_traveller • gb
9
2026-02-26 • via Nuitee
L
laura • couple • it
10
Pros:

Ambiente molto curato. Biciclette a disposizione. Personale attento che parla inglese. Posizione ideale per raggiungere a piedi la città vecchia e le campagne circostanti. 10 e lode !

2026-02-25 • via Nuitee
N
Nina • couple • at
10
Formidabler Aufenthalt 🥰
Pros:

Die Unterkunft ist außergewöhnlich schön. Man merkt, dass die Besitzer aus der Kunst kommen.
Wir wurden auch von Emily so gut beraten. Alle Empfehlungen haben super gepasst. Vielen Dank

Cons:

Ein Safe im Zimmer wäre perfekt.

2026-02-23 • via Nuitee
K
Katarzyna • couple • pl
10
Wspaniały!!!
Pros:

Hotel był przepiękny. Dopracowany każdy szczegół. Personel - najlepszy na świecie! Dziewczyny były bardzo pomocne, podpowiadały atrakcje, zawsze porozmawiały chwilkę. Najlepszy hotel w jakim spaliśmy w Wietnamie

Cons:

Wszystko nam się podobało

2026-02-11 • via Nuitee
S
Sofie • solo_traveller • no
10
2026-02-09 • via Nuitee
D
Daniel • solo_traveller • gb
10
Perfect place to rest and relax with the perfect hosts
Pros:

The staff were so attentive and were there for any little request! No matter how big or small even little their recommendation's on food and activities were great! Beautiful aesthetic for the entrance/lobby and the rooms, if you are a fan of art, architecture and design you will enjoy this hotel, curated very well!

2026-01-30 • via Nuitee
A
Athanasios • solo_traveller • gr
9
Pros:

Very modern and stylish design
Staff was extremely friendly and helpful they offered free of cost bicycles
Breakfast was delicious

Cons:

They charged 3% of payment fee if you use the debit card. They could approve the payment through the booking platform avoiding this extra charge as we did in other accommodations

2026-01-26 • via Nuitee
A
Alessandro Maria • extended_group • it
8
Good value
Pros:

The staff was amazing! The owner of the hotel was very nice and helpful, and spoke good english. The rooms were big and comfortable, and the hotel had a good location, maybe just a bit far from the city center. Breakfast was also really nice, but make sure to book in advance.

Cons:

The rooms were extremly humid to the point that the bed felt wet. Also, one day, we got woken up at 5 AM for a 3 hour funeral on public speakers, but obvisouly the hotel is not responsible. Just be aware of that when you travel to Vietnam, as it is very common!

2026-01-25 • via Nuitee
N
Niels • couple • nl
10
2026-01-23 • via Nuitee
M
Michelle • couple • ca
10
A real gem!
Pros:

Quiet, close to Old Town, beautiful aesthetic, comfortable beds and sheets, and receptionists are exceptionally helpful and friendly.

2026-01-22 • via Nuitee
J
Jacqueline • extended_group • au
10
A lovely quiet Oasis in the midst of the wonderful chaos that is Vietnam!
Pros:

Our family loved the feel of this little Oasis of a hotel!
Beautiful plants and artwork and the staff were so helpful helping us organise bookings and travel arrangements…., also they have pushbikes!

Cons:

Everything was great

2026-01-19 • via Nuitee