ENNA INN IXTAPA DEPARTAMENTOS ViSTA AL MAR

Hotels
8.4 (43 reviews)
Boulevar Ixtapa s/n, Zona Hotelera Num 1, interior Hotel Tesoro Ixtapa, Enna Inn Ixtapa , Ixtapa , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Paid WiFi
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice pool
Cons:
Cleanliness issues
Misleading advertising
Extra charges for amenities

Categories

Cleanliness
7.4
Multiple mentions of cleanliness issues, including cockroaches and unclean kitchenware.
Service
9.9
Positive mentions of staff being friendly and helpful.
Location
9.9
Convenient location near the beach and local businesses.
Room Quality
7.9
Varied experiences; issues with uncomfortable beds were noted.
Amenities
8.9
Facilities such as the pool and beach were appreciated.
Value for Money
5.9
Negative sentiment regarding misleading advertising and extra charges for amenities.
Food and Beverage
8.4
Limited comments, but positive mentions of kitchen quality.
Overall Experience
8.9
Positive family experience overshadowed by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:55

Property Description

Luxurious Accommodation
Enna Inn Apartments offers upscale living with spacious dining and seating areas, complete with a cable flat-screen TV. The fully equipped kitchen and included cleaning service ensure a comfortable stay with all the conveniences of home.

Relaxing Amenities
Unwind at the spa center or savor a delicious meal at the on-site restaurant before enjoying a refreshing drink at the bar. Take advantage of the grocery delivery service for added convenience during your stay.

Exciting Activities
From golfing to snorkeling, cycling to fishing, there is no shortage of entertainment options for guests to enjoy. Explore the diverse range of activities both on-site and in the surrounding area.

Book your stay at Enna Inn Apartments now for a luxurious and unforgettable experience in Ixtapa!

Important information:

Please note the property will not provide guests with a receipt.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in some hotel rooms and costs MXN 70 per 24 hours.

Location

Guest Reviews

8.4
Based on 43 reviews
Cleanliness: 7.4
Service: 9.9
Location: 9.9
Room Quality: 7.9
Amenities: 8.9
Value for Money: 5.9
Food and Beverage: 8.4
Overall Experience: 8.9
L
Lindsey • family_with_children • ca
10
2026-02-10 • via Nuitee
M
Marcos • family_with_children • mx
4
It was decent.
Pros:

It has a nice view to the ocean and the room is comfortable overall.

Cons:

The toilet made this sound every time you would flush it and it was annoying sometimes there was noise really early and it won’t let us sleep.

2026-01-29 • via Nuitee
M
Mellin Valencia • couple • us
10
2026-01-14 • via Nuitee
B
Bom Jon • family_with_children • mx
5
Pros:

Cerca del mal y las personal son bueno y alberca muy bueno

Cons:

Todo los cubierto no está limpio , no hubo Internet

2026-01-03 • via Nuitee
B
barb • extended_group • ca
6
I would recommend this property for families and not couples
2025-11-30 • via Nuitee
L
luis fernando • family_with_children • mx
8
2025-11-24 • via Nuitee
Y
yañez • extended_group • mx
1
2025-11-16 • via Nuitee
J
José Reyes • family_with_children • mx
10
2025-11-13 • via Nuitee
M
Mariana • family_with_children • mx
9
2025-11-13 • via Nuitee
D
Daniel • family_with_children • mx
10
Una estancia muy agradable y familiar
Pros:

Nos gustó la ubicación junto al mar y cerca de los negocios de Ixtapa.
Nos gustó la piscina y la playa.
También nos gustó poder estar todos juntos.

2025-11-09 • via Nuitee
L
Lizet • solo_traveller • mx
10
2025-11-07 • via Nuitee
S
SAMUEL • family_with_children • mx
10
Pros:

La habitación, limpieza y personal.

2025-10-26 • via Nuitee
D
Daniela Campos Torres • couple • mx
4
Pros:

... la vista...

Cons:

Había cucarachas en la habitación.... mmm camas incómodas....... muy incómodas.....

2025-10-12 • via Nuitee
N
nava • couple • mx
8
Muy bonito pero…
Cons:

Había pequeñas cucharachas en la zona del baño mayormente

2025-10-07 • via Nuitee
M
Marco Antonio • family_with_children • mx
1
Cons:

Entiendo la política de que no puedes cancelar la reservación pero, que por orden del dueño porque según el en agosto estamos en temprano baja (mentira, estamos en temporada alta) no puedo hacer cambio de fechas aun cuando en la aplicación dice que si tengo derecho a ella y que lo único que aplica es que yo pierda.mi dinero..
Que poca. El hotel podria estar bien pero, con esa actitud gandalla, no lo recomiendo para nada. Podría decir que fue un robo, un fraude...

2025-09-04 • via Nuitee
C
cecilia • family_with_children • mx
1
Estafa no es lo que publican en sus fotos.
Pros:

Nada, fue una estafa, no se parecía en nada a las fotos y aparte pedían 1000 plr prestarnos los conteoles de tv y minisplit. Horrible... no vayan.

Cons:

No me gustó nada.

2025-08-26 • via Nuitee
R
Rogelio Yoshio • family_with_children • mx
9
2025-07-24 • via Nuitee
R
ricardo • extended_group • mx
10
Nos hicieron unas vacaciones felices
Pros:

Un ambiente familiar y de respeto, la cocina buena, el personal amable y respetuosos, instalaciones muy limpias, la playa excelente, sus colaboradores salvavidas bien capacitados de primera, la recamarera tiene la habitación muy limpia regresaremos pronto

2025-07-19 • via Nuitee
T
Talur • family with young children • mx
9
Superb
Pros:

One of the best view from sea and kitchen has all utilities for cooking and clean well maintained. I love this place

2025-01-24 • via Nuitee
G
Germtzm • family with young children • fr
7
Room within another hotel, staff of that hotel not friendly.
Pros:

Beach front.

Cons:

It is within another hotel, the Tesoro, and the staff from that hotel are NOT very welcoming with guests from Enna Inn, they even make you pay extra for the bracelet that you need to use the facilities, is only 10 mxn but it shouldn't be an extra charge.
Also, you have to leave a deposit for the keys, the remote controls and the towels, it feels cheap to do so.

2024-12-14 • via Nuitee