Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable rooms
Clean facilities
Good location
Cons:
Issues with dirty floors
Partial service failures
Limited breakfast menu

Categories

Cleanliness
8.51
Mentioned as 'very clean' but also noted issues such as dirty floors.
Service
9.98
Staff, particularly Jenny, received high praise for being helpful and accommodating.
Location
9.52
Great location noted for being peaceful yet close to downtown.
Room Quality
8.97
Rooms were described as spacious, comfortable, but with a note of a poor view.
Amenities
9
Basic amenities were mentioned, including Netflix, but with limitations.
Value for Money
9.46
Good value reported, especially with breakfast included.
Food and Beverage
8.51
Breakfast was adequate and tasty, but limited options reported.
Overall Experience
9.68
Overall positive stay despite some specific grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:21

Property Description

Convenient Location and Amenities

Located just 500 meters from Tung Thu Beach, Bao Phuc Hotel offers a comfortable stay with a shared lounge, free private parking, and a terrace. Enjoy the convenience of room service, concierge service, and free WiFi during your stay. Airport transfers and bicycle rental services are also available for guests to explore the area easily.

Modern Rooms with City Views

The air-conditioned units are equipped with a flat-screen TV, fridge, kettle, and free toiletries. Some rooms offer a city view, and all rooms feature a private bathroom with a shower and hairdryer. Relax in comfort with bed linen and towels provided in every room.

Delicious Dining Options

Start your day with an à la carte or Asian breakfast at Bao Phuc Hotel. With Cat Co 1 Beach just 1.6 km away and Cat Co 3 Beach 2.1 km away, guests can enjoy a variety of dining and leisure activities nearby. Book your stay now for a memorable experience at Bao Phuc Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

9.2
Based on 1499 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 9
Value for Money: 9.46
Food and Beverage: 8.51
Overall Experience: 9.68
J
Joëlle solo_traveller vn
9
Pros:

Belle vue. Chambre claire et confortable Bon petit déjeuner
Assez proche du centre ville pour s'y rendre à pied.
Séjour court, d’1 jour et d’1nuit seulement après une croisière dans la baie de Lan Ha

Cons:

Rien

2026-05-08 via Nuitee
A
Annick solo_traveller ch
10
2026-05-08 via Nuitee
S
Sebastian solo_traveller pl
10
Pros:

Super lokalizacja, do tego prowadzą również agencje turystyczna więc wszystko załatwisz na miejscu będąc pod opieką niezastąpionej Jenny która wszystko zorganizuje. Polecam

2026-05-07 via Nuitee
H
Hugo couple fr
8
2026-05-06 via Nuitee
M
magoratt couple hu
10
Pros:

The hotel was exceptionally clean, comfortable, and well cared for.
Jenny was a wonderful host very welcoming, helpful, and always available whenever needed.
Booking bay tours through the hotel was also very easy and convenient.
I would happily stay here again and strongly recommend Bao Phuc Hotel to anyone visiting Cat Ba!

2026-05-05 via Nuitee
V
Vojtěch extended_group cz
10
Příjemný hotel na dobrém místě.
Pros:

Jednoduchý hotel, který splní všechno, co je potřeba. Manažerka hotelu zařídí doslova cokoliv, na co si člověk vzpomene.

2026-05-04 via Nuitee
K
Krost couple de
8
Pros:

Es war gut ausgestattet und Jenny sowie Personal waren sehr nett. Die Lage war perfekt - in weniger als 15 Minuten zu Fuß im Zentrum.

Cons:

Leider war das Bettlaken und die Bettwäsche fleckig, was das Wohlgefühl etwas gesenkt hat.

2026-05-01 via Nuitee
C
Cường solo_traveller vn
9
2026-04-30 via Nuitee
L
Lien Kim Lynn couple fi
9
Pros:

Personalen var trevlig. Hotellet ligger nära till det mesta.

2026-04-29 via Nuitee
L
Linda solo_traveller de
7
Solides Hotel mit gutem Preis-Leistungsverhältnis
Pros:

Tolle Lage und großzügige Zimmergröße.
Die Hotelmanagerin ist sehr bemüht, freundlich und hilfsbereit.

Cons:

Die Ausstattung ist teilweise veraltet und sollte erneuert werden.

2026-04-29 via Nuitee
A
Alena2520 couple bg
10
Pros:

Everything was good during my stay, and I would definitely recommend this place. The service was smooth, and the overall experience met my expectations.

One tip: it’s better to book the cruise directly with the hotel rather than arranging it in advance from another city like Hanoi. They offer good prices and quality cruise options, which makes the whole process easier and more convenient.

2026-04-24 via Nuitee
V
Vladimir solo_traveller ru
10
Pros:

Отель находится на берегу озера в центре города. Его плюс в том, что проезжая часть улицы с магазинами, ресторанами и прочим находится на другом берегу озера. Поэтому было тихо и спокойно. Гостиница небольшая по размерам, всё есть. Номер хороший, удобный,чистый. Если окна номера выходят на озеро,то вечером очень красивый вид. Недорого. Завтрак небольшой, но хороший. В соседнем здании находится ресторан, скромный и с очень отзывчивым персоналом. Помогли разобраться с местными морепродуктами. Спасибо им за это!
Особое спасибо админисиратору отеля Jenny. Профессионал своего дела и просто замечательная девушка. Экскурсии, билеты, переезды - всё делает быстро и хорошо. Молодец!
Проживанием остались удовлетворены, рекомендуем.

2026-04-24 via Nuitee
D
de courtivron couple fr
8
Très bien
Pros:

Très bien merci Jenny

Cons:

L’emplacement et la chambre

2026-04-22 via Nuitee
A
Alain solo_traveller fr
8
Une bonne étape durant un séjour à Cat ba
Pros:

L'accueil du personnel réactif et toujours souriant, et nous n'oublions pas l'accueil de Jenny.
Chambres spacieuses, literie confortable
Petit déjeuner correct, manque de choix.
Très bon rapport qualité-prix

Cons:

La nuisance sonore au petit matin, dû à une route de proximité

2026-04-21 via Nuitee
H
Harry couple gb
10
2026-04-20 via Nuitee
J
Julien solo_traveller fr
9
Pros:

La gentillesse du personnel , toujours disponible

2026-04-16 via Nuitee
M
Marina family_with_children fr
6
Peut convenir pour une nuit mais pas plus.
Pros:

Bon Emplacement autour du point d’eau et réceptionniste très sympathique.

Cons:

Nous avons trouvé un cafard dans la chambre et les lits et serviettes étaient sales. De plus, l’hôtel était très bruyant.

2026-04-16 via Nuitee
J
Jake couple gb
9
Clean and comfy hotel in a quiet but convenient area, with a range of services catering for tourists
Pros:

Bao Phuc is located on the quieter side of the fishing village lake in Cat Ba town. This area is nice to walk around and has little traffic making the hotel a great place to relax and catch-up on sleep. Nonetheless, the hotel is only a short distance from the centre of town, restaurants and ice cream parlours.

Staff are friendly, helpful and available to support with any request. I left my wallet on our arriving bus and one of the team drove me to the depot to collect it - phew! Jenny was on hand from when booking until check-out to make sure we got the most from our stay, including booking a Ha Long Bay boat tour and our onward bus.

The hotel itself is clean, and the A/C was effective. There is a lovely view from the room out over the lake, town and hillside. We were also able to hire a bike from the hotel to explore other parts of Cat Ba

Cons:

Breakfast could have been served later than 9am for those who enjoy a lie-in. Laundry service a little overpriced

2026-04-16 via Nuitee
F
FRANKENGLER solo_traveller de
10
Pros:

good location, calm, out of the trouble, Super & friendly Nice Staff, well organised. All best !

Cons:

Breakfast on the rooftop would be GREAT

2026-04-15 via Nuitee
M
Ming Wai solo_traveller gb
10
Outstanding getaway offer, clean, efficient and great value.
Pros:

This hotel is excellent for its class (2 star hotel), with particular bonus points being it felt very clean, includes breakfast (I had plain omelette, watermelon and white coffee) and had an excellent shower. Everything felt relatively new and the window had a mosquito net. Other bonuses are soft towels, very comfortable bed, kettle and 2 small bottles of water in the room included. Also a mini fridge. The air con was very good! There were various sockets, a kettle, body soap and shampoo. I felt very comfortable and clean after a long boat tour day!

The staff are very willing to help, whether it was sorting an electric 'golf cart' to the beach trail walk (fantastic) or a taxi to go to 102 Cat Ba House (surreal/fun). Therefore, thanks to their efficiency, I made the most of my one morning on Cat Ba island. While only 1 person spoke English well, they were all very willing to help and very efficient in resolving any questions or issues.

I got this room on the getaway offer, making it particularly excellent value! While I was gifted a deluxe room at a 4* in Hanoi, I actually valued this hotel more. It felt local, efficient, clean, and no-nonsense. I recommend it highly.

Turn left putside of the hotel if you're looking for a food place with an English menu.

Cons:

It would have been nice to have 1-2 tea bags or coffee sachets since they included a kettle. My sheets were very clean and felt great, but occasionally a slight whiff of cigarettes. No toilet roll in the bathroom, though the bedroom has tissues if you don't want to use the toilet douche/hose. However, these were minor issues for me personally.

2026-04-14 via Nuitee